Windows 7 fails configuring updates

Windows 7 fails configuring updates
OS: Windows 7 Ultimate 64 bit
Antivirus: Avira AntiVir Personal

RaZ123121 wrote:
> Windows 7 fails configuring updates
> OS: Windows 7 Ultimate 64 bit
> Antivirus: Avira AntiVir Personal


All updates or a specific one ?
When did this issue start to occur ?


Click the Start orb > type the following in the Search field
windowsupdate.log

Under Programs, click on windowsupdate.log
Scroll all the way to the bottom of the log for the most recent entries.

Copy and paste at least the last 50 or so lines of the log into your
reply, please.

Try to include the Version of the WU client that's installed.

EX:

2010-01-27 11:12:43:833 952 d04 Service ** START ** Service: Service
startup
2010-01-27 11:12:43:833 952 d04 Service *********
2010-01-27 11:12:44:567 952 d04 Agent * WU client version 7.4.7600.226

What you are looking for, besides the WU client Version, are FATAL or
WARNING error codes:

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093


MowGreen
================
* -343-* FDNY
Never Forgotten
================

banthecheck.com
"Security updates should *never* have *non-security content* prechecked

33 updates
started a week ago and doesn't stop
txt with the info from windowsupdate.log:
http://www.mediafire.com/?tnzmgyzyydy

"MowGreen" wrote:

> RaZ123121 wrote:
> > Windows 7 fails configuring updates
> > OS: Windows 7 Ultimate 64 bit
> > Antivirus: Avira AntiVir Personal
>
>
> All updates or a specific one ?
> When did this issue start to occur ?
>
>
> Click the Start orb > type the following in the Search field
> windowsupdate.log
>
> Under Programs, click on windowsupdate.log
> Scroll all the way to the bottom of the log for the most recent entries.
>
> Copy and paste at least the last 50 or so lines of the log into your
> reply, please.
>
> Try to include the Version of the WU client that's installed.
>
> EX:
>
> 2010-01-27 11:12:43:833 952 d04 Service ** START ** Service: Service
> startup
> 2010-01-27 11:12:43:833 952 d04 Service *********
> 2010-01-27 11:12:44:567 952 d04 Agent * WU client version 7.4.7600.226
>
> What you are looking for, besides the WU client Version, are FATAL or
> WARNING error codes:
>
> How to read the Windowsupdate.log file
> http://support.microsoft.com/kb/902093
>
>
> MowGreen
> ================
> * -343-* FDNY
> Never Forgotten
> ================
>
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked
> .
>

8024AFFF WU_E_AU_UNEXPECTED
An Automatic Updates error not covered by another WU_E_AU * code

0xC004F050 The software licensing service reported that the product key
is invalid

*** Was the system upgraded to Win 7 or did it come with it already
installed ? ***

The 0xC004F050 error is most often associated with Volume License
Activation, not standalone systems.

The Version of the WU client is one version behind and should be updated
to the current one. However, it should still be able to search for,
download, and install updates which do not require Validation.
In other words, *Security* updates.

See if the system can install this update from the MS Download Center.
*Save* the update. Once the download completes, close ALL open browsers
and programs and install it:

Update for Windows 7 for x64-based Systems (KB974431)
http://www.microsoft.com/downloads/d...c-ac76c94d3d0e

Restart if prompted to. Now then go back and see if the system can be
Validated prior to download and *saving* -

Update for Windows 7 for x64-based Systems (KB977074)
http://www.microsoft.com/downloads/d...4-d65af65482be


MowGreen
================
* -343-* FDNY
Never Forgotten
================

banthecheck.com
"Security updates should *never* have *non-security content* prechecked



RaZ1231211 wrote:
> 33 updates
> started a week ago and doesn't stop
> txt with the info from windowsupdate.log:
> http://www.mediafire.com/?tnzmgyzyydy
>
> "MowGreen" wrote:
>
>> RaZ123121 wrote:
>>> Windows 7 fails configuring updates
>>> OS: Windows 7 Ultimate 64 bit
>>> Antivirus: Avira AntiVir Personal
>>
>>
>> All updates or a specific one ?
>> When did this issue start to occur ?
>>
>>
>> Click the Start orb> type the following in the Search field
>> windowsupdate.log
>>
>> Under Programs, click on windowsupdate.log
>> Scroll all the way to the bottom of the log for the most recent entries.
>>
>> Copy and paste at least the last 50 or so lines of the log into your
>> reply, please.
>>
>> Try to include the Version of the WU client that's installed.
>>
>> EX:
>>
>> 2010-01-27 11:12:43:833 952 d04 Service ** START ** Service: Service
>> startup
>> 2010-01-27 11:12:43:833 952 d04 Service *********
>> 2010-01-27 11:12:44:567 952 d04 Agent * WU client version 7.4.7600.226
>>
>> What you are looking for, besides the WU client Version, are FATAL or
>> WARNING error codes:
>>
>> How to read the Windowsupdate.log file
>> http://support.microsoft.com/kb/902093
>>
>>
>> MowGreen
>> ================
>> * -343-* FDNY
>> Never Forgotten
>> ================
>>
>> banthecheck.com
>> "Security updates should *never* have *non-security content* prechecked
>> .
>>

It's already installed...

"MowGreen" wrote:

> 8024AFFF WU_E_AU_UNEXPECTED
> An Automatic Updates error not covered by another WU_E_AU * code
>
> 0xC004F050 The software licensing service reported that the product key
> is invalid
>
> *** Was the system upgraded to Win 7 or did it come with it already
> installed ? ***
>
> The 0xC004F050 error is most often associated with Volume License
> Activation, not standalone systems.
>
> The Version of the WU client is one version behind and should be updated
> to the current one. However, it should still be able to search for,
> download, and install updates which do not require Validation.
> In other words, *Security* updates.
>
> See if the system can install this update from the MS Download Center.
> *Save* the update. Once the download completes, close ALL open browsers
> and programs and install it:
>
> Update for Windows 7 for x64-based Systems (KB974431)
> http://www.microsoft.com/downloads/d...c-ac76c94d3d0e
>
> Restart if prompted to. Now then go back and see if the system can be
> Validated prior to download and *saving* -
>
> Update for Windows 7 for x64-based Systems (KB977074)
> http://www.microsoft.com/downloads/d...4-d65af65482be
>
>
> MowGreen
> ================
> * -343-* FDNY
> Never Forgotten
> ================
>
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked
>
>
>
> RaZ1231211 wrote:
> > 33 updates
> > started a week ago and doesn't stop
> > txt with the info from windowsupdate.log:
> > http://www.mediafire.com/?tnzmgyzyydy
> >
> > "MowGreen" wrote:
> >
> >> RaZ123121 wrote:
> >>> Windows 7 fails configuring updates
> >>> OS: Windows 7 Ultimate 64 bit
> >>> Antivirus: Avira AntiVir Personal
> >>
> >>
> >> All updates or a specific one ?
> >> When did this issue start to occur ?
> >>
> >>
> >> Click the Start orb> type the following in the Search field
> >> windowsupdate.log
> >>
> >> Under Programs, click on windowsupdate.log
> >> Scroll all the way to the bottom of the log for the most recent entries.
> >>
> >> Copy and paste at least the last 50 or so lines of the log into your
> >> reply, please.
> >>
> >> Try to include the Version of the WU client that's installed.
> >>
> >> EX:
> >>
> >> 2010-01-27 11:12:43:833 952 d04 Service ** START ** Service: Service
> >> startup
> >> 2010-01-27 11:12:43:833 952 d04 Service *********
> >> 2010-01-27 11:12:44:567 952 d04 Agent * WU client version 7.4.7600.226
> >>
> >> What you are looking for, besides the WU client Version, are FATAL or
> >> WARNING error codes:
> >>
> >> How to read the Windowsupdate.log file
> >> http://support.microsoft.com/kb/902093
> >>
> >>
> >> MowGreen
> >> ================
> >> * -343-* FDNY
> >> Never Forgotten
> >> ================
> >>
> >> banthecheck.com
> >> "Security updates should *never* have *non-security content* prechecked
> >> .
> >>
> .
>

You are referring to Windows 7, correct ?
Did you attempt to manually download, *save*, and install the updates I
previously linked you to ?

MowGreen
================
* -343-* FDNY
Never Forgotten
================

banthecheck.com
"Security updates should *never* have *non-security content* prechecked


RaZ1231211 wrote:
> It's already installed...
>
> "MowGreen" wrote:
>
>> 8024AFFF WU_E_AU_UNEXPECTED
>> An Automatic Updates error not covered by another WU_E_AU * code
>>
>> 0xC004F050 The software licensing service reported that the product key
>> is invalid
>>
>> *** Was the system upgraded to Win 7 or did it come with it already
>> installed ? ***
>>
>> The 0xC004F050 error is most often associated with Volume License
>> Activation, not standalone systems.
>>
>> The Version of the WU client is one version behind and should be updated
>> to the current one. However, it should still be able to search for,
>> download, and install updates which do not require Validation.
>> In other words, *Security* updates.
>>
>> See if the system can install this update from the MS Download Center.
>> *Save* the update. Once the download completes, close ALL open browsers
>> and programs and install it:
>>
>> Update for Windows 7 for x64-based Systems (KB974431)
>> http://www.microsoft.com/downloads/d...c-ac76c94d3d0e
>>
>> Restart if prompted to. Now then go back and see if the system can be
>> Validated prior to download and *saving* -
>>
>> Update for Windows 7 for x64-based Systems (KB977074)
>> http://www.microsoft.com/downloads/d...4-d65af65482be
>>
>>
>> MowGreen
>> ================
>> * -343-* FDNY
>> Never Forgotten
>> ================
>>
>> banthecheck.com
>> "Security updates should *never* have *non-security content* prechecked
>>
>>
>>
>> RaZ1231211 wrote:
>>> 33 updates
>>> started a week ago and doesn't stop
>>> txt with the info from windowsupdate.log:
>>> http://www.mediafire.com/?tnzmgyzyydy
>>>
>>> "MowGreen" wrote:
>>>
>>>> RaZ123121 wrote:
>>>>> Windows 7 fails configuring updates
>>>>> OS: Windows 7 Ultimate 64 bit
>>>>> Antivirus: Avira AntiVir Personal
>>>>
>>>>
>>>> All updates or a specific one ?
>>>> When did this issue start to occur ?
>>>>
>>>>
>>>> Click the Start orb> type the following in the Search field
>>>> windowsupdate.log
>>>>
>>>> Under Programs, click on windowsupdate.log
>>>> Scroll all the way to the bottom of the log for the most recent entries.
>>>>
>>>> Copy and paste at least the last 50 or so lines of the log into your
>>>> reply, please.
>>>>
>>>> Try to include the Version of the WU client that's installed.
>>>>
>>>> EX:
>>>>
>>>> 2010-01-27 11:12:43:833 952 d04 Service ** START ** Service: Service
>>>> startup
>>>> 2010-01-27 11:12:43:833 952 d04 Service *********
>>>> 2010-01-27 11:12:44:567 952 d04 Agent * WU client version 7.4.7600.226
>>>>
>>>> What you are looking for, besides the WU client Version, are FATAL or
>>>> WARNING error codes:
>>>>
>>>> How to read the Windowsupdate.log file
>>>> http://support.microsoft.com/kb/902093
>>>>
>>>>
>>>> MowGreen
>>>> ================
>>>> * -343-* FDNY
>>>> Never Forgotten
>>>> ================
>>>>
>>>> banthecheck.com
>>>> "Security updates should *never* have *non-security content* prechecked
>>>> .
>>>>
>> .
>>

Did you uninstall the Norton or McAfee free trial that came preinstalled on
the computer and then download/run the appropriate removal tool before you
installed AntiVir?

cf. http://support.microsoft.com/kb/971058


RaZ123121 wrote:
> Windows 7 fails configuring updates
> OS: Windows 7 Ultimate 64 bit
> Antivirus: Avira AntiVir Personal

I tried to install KB974431 but it said that this is already installed

"MowGreen" wrote:

> You are referring to Windows 7, correct ?
> Did you attempt to manually download, *save*, and install the updates I
> previously linked you to ?
>
> MowGreen
> ================
> * -343-* FDNY
> Never Forgotten
> ================
>
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked
>
>
> RaZ1231211 wrote:
> > It's already installed...
> >
> > "MowGreen" wrote:
> >
> >> 8024AFFF WU_E_AU_UNEXPECTED
> >> An Automatic Updates error not covered by another WU_E_AU * code
> >>
> >> 0xC004F050 The software licensing service reported that the product key
> >> is invalid
> >>
> >> *** Was the system upgraded to Win 7 or did it come with it already
> >> installed ? ***
> >>
> >> The 0xC004F050 error is most often associated with Volume License
> >> Activation, not standalone systems.
> >>
> >> The Version of the WU client is one version behind and should be updated
> >> to the current one. However, it should still be able to search for,
> >> download, and install updates which do not require Validation.
> >> In other words, *Security* updates.
> >>
> >> See if the system can install this update from the MS Download Center.
> >> *Save* the update. Once the download completes, close ALL open browsers
> >> and programs and install it:
> >>
> >> Update for Windows 7 for x64-based Systems (KB974431)
> >> http://www.microsoft.com/downloads/d...c-ac76c94d3d0e
> >>
> >> Restart if prompted to. Now then go back and see if the system can be
> >> Validated prior to download and *saving* -
> >>
> >> Update for Windows 7 for x64-based Systems (KB977074)
> >> http://www.microsoft.com/downloads/d...4-d65af65482be
> >>
> >>
> >> MowGreen
> >> ================
> >> * -343-* FDNY
> >> Never Forgotten
> >> ================
> >>
> >> banthecheck.com
> >> "Security updates should *never* have *non-security content* prechecked
> >>
> >>
> >>
> >> RaZ1231211 wrote:
> >>> 33 updates
> >>> started a week ago and doesn't stop
> >>> txt with the info from windowsupdate.log:
> >>> http://www.mediafire.com/?tnzmgyzyydy
> >>>
> >>> "MowGreen" wrote:
> >>>
> >>>> RaZ123121 wrote:
> >>>>> Windows 7 fails configuring updates
> >>>>> OS: Windows 7 Ultimate 64 bit
> >>>>> Antivirus: Avira AntiVir Personal
> >>>>
> >>>>
> >>>> All updates or a specific one ?
> >>>> When did this issue start to occur ?
> >>>>
> >>>>
> >>>> Click the Start orb> type the following in the Search field
> >>>> windowsupdate.log
> >>>>
> >>>> Under Programs, click on windowsupdate.log
> >>>> Scroll all the way to the bottom of the log for the most recent entries.
> >>>>
> >>>> Copy and paste at least the last 50 or so lines of the log into your
> >>>> reply, please.
> >>>>
> >>>> Try to include the Version of the WU client that's installed.
> >>>>
> >>>> EX:
> >>>>
> >>>> 2010-01-27 11:12:43:833 952 d04 Service ** START ** Service: Service
> >>>> startup
> >>>> 2010-01-27 11:12:43:833 952 d04 Service *********
> >>>> 2010-01-27 11:12:44:567 952 d04 Agent * WU client version 7.4.7600.226
> >>>>
> >>>> What you are looking for, besides the WU client Version, are FATAL or
> >>>> WARNING error codes:
> >>>>
> >>>> How to read the Windowsupdate.log file
> >>>> http://support.microsoft.com/kb/902093
> >>>>
> >>>>
> >>>> MowGreen
> >>>> ================
> >>>> * -343-* FDNY
> >>>> Never Forgotten
> >>>> ================
> >>>>
> >>>> banthecheck.com
> >>>> "Security updates should *never* have *non-security content* prechecked
> >>>> .
> >>>>
> >> .
> >>
> .
>

I don't think I had a Norton or McAfee antivirus... and if I did, I didn't
uninstall them.

"PA Bear [MS MVP]" wrote:

> Did you uninstall the Norton or McAfee free trial that came preinstalled on
> the computer and then download/run the appropriate removal tool before you
> installed AntiVir?
>
> cf. http://support.microsoft.com/kb/971058
>
>
> RaZ123121 wrote:
> > Windows 7 fails configuring updates
> > OS: Windows 7 Ultimate 64 bit
> > Antivirus: Avira AntiVir Personal
>
> .
>

Good, so updates are installing despite the name of the Subject you chose.
Please answer this question:
* Are they showing in the list of Installed Updates *
Using the Windows Update applet in Control Panel, click the Installed
Updates link at the bottom of the left frame.

Did you attempt to install the other update I posted the link to also ?

Update for Windows 7 for x64-based Systems (KB977074)
http://www.microsoft.com/downloads/d...4-d65af65482be


Was the system able to be Validated or are we going to keep going back
and forth going over the steps I've previously mentioned ?

MowGreen
================
* -343-* FDNY
Never Forgotten
================

banthecheck.com
"Security updates should *never* have *non-security content* prechecked



RaZ1231211 wrote:
> I tried to install KB974431 but it said that this is already installed
>
> "MowGreen" wrote:
>
>> You are referring to Windows 7, correct ?
>> Did you attempt to manually download, *save*, and install the updates I
>> previously linked you to ?
>>
>> MowGreen
>> ================
>> * -343-* FDNY
>> Never Forgotten
>> ================
>>
>> banthecheck.com
>> "Security updates should *never* have *non-security content* prechecked
>>
>>
>> RaZ1231211 wrote:
>>> It's already installed...
>>>
>>> "MowGreen" wrote:
>>>
>>>> 8024AFFF WU_E_AU_UNEXPECTED
>>>> An Automatic Updates error not covered by another WU_E_AU * code
>>>>
>>>> 0xC004F050 The software licensing service reported that the product key
>>>> is invalid
>>>>
>>>> *** Was the system upgraded to Win 7 or did it come with it already
>>>> installed ? ***
>>>>
>>>> The 0xC004F050 error is most often associated with Volume License
>>>> Activation, not standalone systems.
>>>>
>>>> The Version of the WU client is one version behind and should be updated
>>>> to the current one. However, it should still be able to search for,
>>>> download, and install updates which do not require Validation.
>>>> In other words, *Security* updates.
>>>>
>>>> See if the system can install this update from the MS Download Center.
>>>> *Save* the update. Once the download completes, close ALL open browsers
>>>> and programs and install it:
>>>>
>>>> Update for Windows 7 for x64-based Systems (KB974431)
>>>> http://www.microsoft.com/downloads/d...c-ac76c94d3d0e
>>>>
>>>> Restart if prompted to. Now then go back and see if the system can be
>>>> Validated prior to download and *saving* -
>>>>
>>>> Update for Windows 7 for x64-based Systems (KB977074)
>>>> http://www.microsoft.com/downloads/d...4-d65af65482be
>>>>
>>>>
>>>> MowGreen
>>>> ================
>>>> * -343-* FDNY
>>>> Never Forgotten
>>>> ================
>>>>
>>>> banthecheck.com
>>>> "Security updates should *never* have *non-security content* prechecked
>>>>
>>>>
>>>>
>>>> RaZ1231211 wrote:
>>>>> 33 updates
>>>>> started a week ago and doesn't stop
>>>>> txt with the info from windowsupdate.log:
>>>>> http://www.mediafire.com/?tnzmgyzyydy
>>>>>
>>>>> "MowGreen" wrote:
>>>>>
>>>>>> RaZ123121 wrote:
>>>>>>> Windows 7 fails configuring updates
>>>>>>> OS: Windows 7 Ultimate 64 bit
>>>>>>> Antivirus: Avira AntiVir Personal
>>>>>>
>>>>>>
>>>>>> All updates or a specific one ?
>>>>>> When did this issue start to occur ?
>>>>>>
>>>>>>
>>>>>> Click the Start orb> type the following in the Search field
>>>>>> windowsupdate.log
>>>>>>
>>>>>> Under Programs, click on windowsupdate.log
>>>>>> Scroll all the way to the bottom of the log for the most recent entries.
>>>>>>
>>>>>> Copy and paste at least the last 50 or so lines of the log into your
>>>>>> reply, please.
>>>>>>
>>>>>> Try to include the Version of the WU client that's installed.
>>>>>>
>>>>>> EX:
>>>>>>
>>>>>> 2010-01-27 11:12:43:833 952 d04 Service ** START ** Service: Service
>>>>>> startup
>>>>>> 2010-01-27 11:12:43:833 952 d04 Service *********
>>>>>> 2010-01-27 11:12:44:567 952 d04 Agent * WU client version 7.4.7600.226
>>>>>>
>>>>>> What you are looking for, besides the WU client Version, are FATAL or
>>>>>> WARNING error codes:
>>>>>>
>>>>>> How to read the Windowsupdate.log file
>>>>>> http://support.microsoft.com/kb/902093
>>>>>>
>>>>>>
>>>>>> MowGreen
>>>>>> ================
>>>>>> * -343-* FDNY
>>>>>> Never Forgotten
>>>>>> ================
>>>>>>
>>>>>> banthecheck.com
>>>>>> "Security updates should *never* have *non-security content* prechecked
>>>>>> .
>>>>>>
>>>> .
>>>>
>> .
>>