Windows and Office Updates not working

The "Updates are ready for your computer" yellow shield in the lower bar
keeps popping up even after I have supposedly just downloaded the latest
updates. Plus, the updates that say are being downloaded, but they only show
file sizes of 0 mb being downloaded. So, it looks like none of the updates
are actually taking. If it might have something to do with my Internet
security software (Trend Micro PC-Cillin 2007), tell me how to fix it! This
has been going on for several months now.

Yes, I am having the same problem and none of the 3 updates shows anything to
be downloaded (0 KB, 0 minutes):

Update for Outlook Junk Email Filter 2003 (KB936643)
Download size: 0 KB , 0 minutes (Downloaded; ready to install)
This update provides the Junk E-mail Filter in Microsoft Office Outlook 2003
with a more current definition of which e-mail messages should be considered
junk e-mail. This update was released in August 2007. Details...


Security Update for Office 2003 (KB936048)
Download size: 0 KB , 0 minutes (Downloaded; ready to install)
A security vulnerability exists in Microsoft Office 2003 that could enable
arbitrary code to run when a maliciously modified file is opened. This
security update resolves that vulnerability. Details...


Security Update for Excel 2003 (KB940602)
Download size: 0 KB , 0 minutes (Downloaded; ready to install)
A security vulnerability exists in Microsoft Office Excel 2003 that could
allow remote code execution. This update resolves that vulnerability.
Details...

"Cybermom" wrote:

> The "Updates are ready for your computer" yellow shield in the lower bar
> keeps popping up even after I have supposedly just downloaded the latest
> updates. Plus, the updates that say are being downloaded, but they only show
> file sizes of 0 mb being downloaded. So, it looks like none of the updates
> are actually taking. If it might have something to do with my Internet
> security software (Trend Micro PC-Cillin 2007), tell me how to fix it! This
> has been going on for several months now.

Hello Cybermom,

Have a look here:


http://www.microsoft.com/communities...8-f878e351887f

I hope this post is helpful.

Let us know how it works ºut
--

"Cybermom" wrote:

> The "Updates are ready for your computer" yellow shield in the lower bar
> keeps popping up even after I have supposedly just downloaded the latest
> updates. Plus, the updates that say are being downloaded, but they only show
> file sizes of 0 mb being downloaded. So, it looks like none of the updates
> are actually taking. If it might have something to do with my Internet
> security software (Trend Micro PC-Cillin 2007), tell me how to fix it! This
> has been going on for several months now.

"Getting tired of MS... GR" schrieb:

> Yes, I am having the same problem and none of the 3 updates shows anything to
> be downloaded (0 KB, 0 minutes):

Cause they are donwloaded already onto your machine but the installation
of the fails. Since these updates are exclusively MS-Office updates which
are failing on your machine:

Start -> Run -> services.msc [Enter]
Is the "Office Soure Engine" services running?

Bye,
Freudi

"Ottmar Freudenberger" wrote:

> "Getting tired of MS... GR" schrieb:
>
> > Yes, I am having the same problem and none of the 3 updates shows anything to
> > be downloaded (0 KB, 0 minutes):
>
> Cause they are donwloaded already onto your machine but the installation
> of the fails. Since these updates are exclusively MS-Office updates which
> are failing on your machine:
>
> Start -> Run -> services.msc [Enter]
> Is the "Office Soure Engine" services running?
>
> Bye,
> Freudi
> I DID THIS AND THE OFFICE SOURE ENGINE SAD "MANUAL" IS THIS WHAT IT SHOULD SAY?
CATLADY

"catlady" <> schrieb:

> I DID THIS AND THE OFFICE SOURE ENGINE SAD "MANUAL" IS THIS WHAT IT SHOULD SAY?

Yes. Please stop screaming (capital letters). Thanks.

Bye,
Freudi

sorry I'm new at this

"Ottmar Freudenberger" wrote:

> "catlady" <> schrieb:
>
> > I DID THIS AND THE OFFICE SOURE ENGINE SAD "MANUAL" IS THIS WHAT IT SHOULD SAY?
>
> Yes. Please stop screaming (capital letters). Thanks.
>
> Bye,
> Freudi
>sorry, im new at this . thanks for the info. from what i have read on this site you are the most helpful thanks again .
bye catlady

Thanks for the FIX... I'm trying it now.... and it worked... should I keep
this feature enabled?

Also, do you know how to disble MS Messenger from opening when I don't use
it and never will. It opens while working in Excel or Word and when I try to
shut it down it states other applications are using it....

"Ottmar Freudenberger" wrote:

> "Getting tired of MS... GR" schrieb:
>
> > Yes, I am having the same problem and none of the 3 updates shows anything to
> > be downloaded (0 KB, 0 minutes):
>
> Cause they are donwloaded already onto your machine but the installation
> of the fails. Since these updates are exclusively MS-Office updates which
> are failing on your machine:
>
> Start -> Run -> services.msc [Enter]
> Is the "Office Soure Engine" services running?
>
> Bye,
> Freudi
>

"Getting tired of MS... GR" schrieb:

>> Start -> Run -> services.msc [Enter]
>> Is the "Office Soure Engine" services running?

> Thanks for the FIX... I'm trying it now.... and it worked... should I keep
> this feature enabled?

Using "Manually" as Starting Type for the service should be sufficent.

> Also, do you know how to disble MS Messenger from opening when I don't use
> it and never will.

Please feel free to start a new thread in the newsgroup which
deals with the Windows version you're using.

Bye,
Freudi

Ottmar suggestion regarding starting Office source engine worked for me