Windows and office updates

I am running Vista Home Premium and for whatever reason I cannot get the
automatic updates to work. When I open the windows update window it opens
but show a completely blank page with a crossed red sheild and a blank button.

Why is this happening and how do I fix it?

thanks
trixie

Are you using Microsoft Internet Explorer when you visit
the Windows Update web site? If not, then you need to.

--
Carey Frisch
Microsoft MVP
Windows Shell/User

----------------------------------------------------------------------

"trixie" wrote:

I am running Vista Home Premium and for whatever reason I cannot get the
automatic updates to work. When I open the windows update window it opens
but show a completely blank page with a crossed red sheild and a blank button.

Why is this happening and how do I fix it?

thanks
trixie

It doesn't seem to matter either way. However I try to get updates I end up
at the same window. My dad said it happens if the software isn't genuine,
but this software came pre-installed with my laptop.

trixie

"Carey Frisch [MVP]" wrote:

> Are you using Microsoft Internet Explorer when you visit
> the Windows Update web site? If not, then you need to.
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Shell/User
>
> ----------------------------------------------------------------------
>
> "trixie" wrote:
>
> I am running Vista Home Premium and for whatever reason I cannot get the
> automatic updates to work. When I open the windows update window it opens
> but show a completely blank page with a crossed red sheild and a blank button.
>
> Why is this happening and how do I fix it?
>
> thanks
> trixie
>

You receive a scripting error or a blank page when you visit the Windows Update Web site or the Microsoft
Update Web site:
http://support.microsoft.com/kb/836948/en-us

How to troubleshoot problems connecting to Windows Update or to Microsoft Update:
http://support.microsoft.com/kb/818018/en-us

--
Carey Frisch
Microsoft MVP
Windows Shell/User

----------------------------------------------------------------------

"trixie" <> wrote in message
news:CC44DA1E-275F-44AF-9F0B-...
It doesn't seem to matter either way. However I try to get updates I end up
at the same window. My dad said it happens if the software isn't genuine,
but this software came pre-installed with my laptop.

trixie

"Carey Frisch [MVP]" wrote:

> Are you using Microsoft Internet Explorer when you visit
> the Windows Update web site? If not, then you need to.
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Shell/User
>
> ----------------------------------------------------------------------
>
> "trixie" wrote:
>
> I am running Vista Home Premium and for whatever reason I cannot get the
> automatic updates to work. When I open the windows update window it opens
> but show a completely blank page with a crossed red sheild and a blank button.
>
> Why is this happening and how do I fix it?
>
> thanks
> trixie
>

What does IE have to do with "stand alone" Vista Windows Updates?

"Carey Frisch [MVP]" <> wrote in message
news:...
> Are you using Microsoft Internet Explorer when you visit
> the Windows Update web site? If not, then you need to.
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Shell/User
>
> ----------------------------------------------------------------------
>
> "trixie" wrote:
>
> I am running Vista Home Premium and for whatever reason I cannot get the
> automatic updates to work. When I open the windows update window it opens
> but show a completely blank page with a crossed red sheild and a blank
> button.
>
> Why is this happening and how do I fix it?
>
> thanks
> trixie

The links are for versions "older" than Vista.

"Carey Frisch [MVP]" <> wrote in message
news:...
> You receive a scripting error or a blank page when you visit the Windows
> Update Web site or the Microsoft
> Update Web site:
> http://support.microsoft.com/kb/836948/en-us
>
> How to troubleshoot problems connecting to Windows Update or to Microsoft
> Update:
> http://support.microsoft.com/kb/818018/en-us
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Shell/User
>
> ----------------------------------------------------------------------
>
> "trixie" <> wrote in message
> news:CC44DA1E-275F-44AF-9F0B-...
> It doesn't seem to matter either way. However I try to get updates I end
> up
> at the same window. My dad said it happens if the software isn't genuine,
> but this software came pre-installed with my laptop.
>
> trixie
>
> "Carey Frisch [MVP]" wrote:
>
>> Are you using Microsoft Internet Explorer when you visit
>> the Windows Update web site? If not, then you need to.
>>
>> --
>> Carey Frisch
>> Microsoft MVP
>> Windows Shell/User
>>
>> ----------------------------------------------------------------------
>>
>> "trixie" wrote:
>>
>> I am running Vista Home Premium and for whatever reason I cannot get the
>> automatic updates to work. When I open the windows update window it
>> opens
>> but show a completely blank page with a crossed red sheild and a blank
>> button.
>>
>> Why is this happening and how do I fix it?
>>
>> thanks
>> trixie
>>
>