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Windows Automatic updates have been failing

 
 
Rachel L
Guest
Posts: n/a

 
      09-29-2005
Every day, windows update runs on my Sony VAIO Windows XP HOME desktop, and
fails to download and install the updates. I now have at least 200 pages in
my Windows Update History of failed installations. Each of the entries has
white "x" in a red circle and a little yellow question mark.

The MS Telephone "Help" suggested that the fix is to install them manually.
All 200 pages. I don't think so. Any solution that involves locating and
downloading 200 pages of a bazillion KBnnnnnn updates is not a solution. I
think a solution would involve first locating and fixing the problem with the
update process and then allowing the whole thing to proceed manually.
Unfortunately, I am not a software engineer.

Also, my Sony VAIO did not come with a WXP HOME CD, so I can't put the the
installation CD in the disk drive, so any solution that starts with "Put your
XP Home CD in the drive..." is not an option either. Sony has been such a
non-help that I am seriously considering eschewing their entire product line
for the rest of my life.

I have a big log file of history of error failures. It contains helpful
entries such as:

2005-09-14 18:23:00 1104 554 DnldMgr FATAL: BITS service was not fixed up
and thus CCI was not reattempted. (hr = 80080005)
2005-09-14 18:23:00 1104 554 DnldMgr FATAL: Failed to connect to the BITS
service; unable to start new downloads or interact with existing download
jobs. (hr = 80080005)
2005-09-14 18:23:00 1104 554 DnldMgr FATAL:
DM:CAgentDownloadManager::GetDownloadDataAndHandle r: GetBitsManager failed
with 0x80246008.
2005-09-14 18:23:00 1104 554 DnldMgr FATAL:
DM:CAgentDownloadManager::GenerateAllDownloadReque sts:
GetDownloadDataAndHandler failed with 0x80246008.
2005-09-14 18:23:00 1104 554 DnldMgr Error 0x80246008 occurred while
downloading update; notifying dependent calls.
2005-09-14 18:23:01 1104 554 DnldMgr WARNING: Extended error for reported
error 80246008 = 80080005
....
[the log is many many many lines long as this has been going on for some
time now]

....
2005-09-14 18:23:35 1104 5f8 AU <<## SUBMITTED ## AU: Download updates
2005-09-14 18:23:35 1104 554 Report REPORT EVENT:
{6323A123-5626-471A-93FB-FDB8253AD292} 2005-09-14
18:23:01-0700 1 161 101 {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B} 101 80246008 AutomaticUpdates Failure Content Download Error: Download failed.


 
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jaam
Guest
Posts: n/a

 
      10-05-2005
I have the exact same problem as you. Slightly different error message, but
exact same description.

PS - you don't have to download all 200 updates - in reality its probably
only around 30 that you would need to update. Time consuming but is a
possiblity if they never get around to fixing it. Almost wish I was back with
the blue screen of death.

"Rachel L" wrote:

> Every day, windows update runs on my Sony VAIO Windows XP HOME desktop, and
> fails to download and install the updates. I now have at least 200 pages in
> my Windows Update History of failed installations. Each of the entries has
> white "x" in a red circle and a little yellow question mark.
>
> The MS Telephone "Help" suggested that the fix is to install them manually.
> All 200 pages. I don't think so. Any solution that involves locating and
> downloading 200 pages of a bazillion KBnnnnnn updates is not a solution. I
> think a solution would involve first locating and fixing the problem with the
> update process and then allowing the whole thing to proceed manually.
> Unfortunately, I am not a software engineer.
>
> Also, my Sony VAIO did not come with a WXP HOME CD, so I can't put the the
> installation CD in the disk drive, so any solution that starts with "Put your
> XP Home CD in the drive..." is not an option either. Sony has been such a
> non-help that I am seriously considering eschewing their entire product line
> for the rest of my life.
>
> I have a big log file of history of error failures. It contains helpful
> entries such as:
>
> 2005-09-14 18:23:00 1104 554 DnldMgr FATAL: BITS service was not fixed up
> and thus CCI was not reattempted. (hr = 80080005)
> 2005-09-14 18:23:00 1104 554 DnldMgr FATAL: Failed to connect to the BITS
> service; unable to start new downloads or interact with existing download
> jobs. (hr = 80080005)
> 2005-09-14 18:23:00 1104 554 DnldMgr FATAL:
> DM:CAgentDownloadManager::GetDownloadDataAndHandle r: GetBitsManager failed
> with 0x80246008.
> 2005-09-14 18:23:00 1104 554 DnldMgr FATAL:
> DM:CAgentDownloadManager::GenerateAllDownloadReque sts:
> GetDownloadDataAndHandler failed with 0x80246008.
> 2005-09-14 18:23:00 1104 554 DnldMgr Error 0x80246008 occurred while
> downloading update; notifying dependent calls.
> 2005-09-14 18:23:01 1104 554 DnldMgr WARNING: Extended error for reported
> error 80246008 = 80080005
> ...
> [the log is many many many lines long as this has been going on for some
> time now]
>
> ...
> 2005-09-14 18:23:35 1104 5f8 AU <<## SUBMITTED ## AU: Download updates
> 2005-09-14 18:23:35 1104 554 Report REPORT EVENT:
> {6323A123-5626-471A-93FB-FDB8253AD292} 2005-09-14
> 18:23:01-0700 1 161 101 {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B} 101 80246008 AutomaticUpdates Failure Content Download Error: Download failed.
>
>

 
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Rachel L
Guest
Posts: n/a

 
      10-05-2005
Yuo are right - actually it's only 14. And I finally eked out the salient
(apparently) error number too, which is 0x80246008, which, a MS tech
explained to me is probably a currupted BITS. She sent me step-by-step
directions, and I actually got to Step 2.4 in her response. I pasted a long
line into the CMD line and hit run, and it returned a "this already exists:
repleace it? (Y/N)" and I am waiting for her to write me back (over a day
now) with the answer.

ROFL. Ah well. We'll see what is in store should she reply.

Thanks!

"jaam" wrote:

> I have the exact same problem as you. Slightly different error message, but
> exact same description.
>
> PS - you don't have to download all 200 updates - in reality its probably
> only around 30 that you would need to update. Time consuming but is a
> possiblity if they never get around to fixing it. Almost wish I was back with
> the blue screen of death.
>
> "Rachel L" wrote:
>
> > Every day, windows update runs on my Sony VAIO Windows XP HOME desktop, and
> > fails to download and install the updates. I now have at least 200 pages in
> > my Windows Update History of failed installations. Each of the entries has
> > white "x" in a red circle and a little yellow question mark.
> >
> > The MS Telephone "Help" suggested that the fix is to install them manually.
> > All 200 pages. I don't think so. Any solution that involves locating and
> > downloading 200 pages of a bazillion KBnnnnnn updates is not a solution. I
> > think a solution would involve first locating and fixing the problem with the
> > update process and then allowing the whole thing to proceed manually.
> > Unfortunately, I am not a software engineer.
> >
> > Also, my Sony VAIO did not come with a WXP HOME CD, so I can't put the the
> > installation CD in the disk drive, so any solution that starts with "Put your
> > XP Home CD in the drive..." is not an option either. Sony has been such a
> > non-help that I am seriously considering eschewing their entire product line
> > for the rest of my life.
> >
> > I have a big log file of history of error failures. It contains helpful
> > entries such as:
> >
> > 2005-09-14 18:23:00 1104 554 DnldMgr FATAL: BITS service was not fixed up
> > and thus CCI was not reattempted. (hr = 80080005)
> > 2005-09-14 18:23:00 1104 554 DnldMgr FATAL: Failed to connect to the BITS
> > service; unable to start new downloads or interact with existing download
> > jobs. (hr = 80080005)
> > 2005-09-14 18:23:00 1104 554 DnldMgr FATAL:
> > DM:CAgentDownloadManager::GetDownloadDataAndHandle r: GetBitsManager failed
> > with 0x80246008.
> > 2005-09-14 18:23:00 1104 554 DnldMgr FATAL:
> > DM:CAgentDownloadManager::GenerateAllDownloadReque sts:
> > GetDownloadDataAndHandler failed with 0x80246008.
> > 2005-09-14 18:23:00 1104 554 DnldMgr Error 0x80246008 occurred while
> > downloading update; notifying dependent calls.
> > 2005-09-14 18:23:01 1104 554 DnldMgr WARNING: Extended error for reported
> > error 80246008 = 80080005
> > ...
> > [the log is many many many lines long as this has been going on for some
> > time now]
> >
> > ...
> > 2005-09-14 18:23:35 1104 5f8 AU <<## SUBMITTED ## AU: Download updates
> > 2005-09-14 18:23:35 1104 554 Report REPORT EVENT:
> > {6323A123-5626-471A-93FB-FDB8253AD292} 2005-09-14
> > 18:23:01-0700 1 161 101 {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B} 101 80246008 AutomaticUpdates Failure Content Download Error: Download failed.
> >
> >

 
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Torgeir Bakken \(MVP\)
Guest
Posts: n/a

 
      10-06-2005
Hi,

Could you please post the step-by-step directions you got?

Regards,
Torgeir


Rachel L wrote:

> Yuo are right - actually it's only 14. And I finally eked out the salient
> (apparently) error number too, which is 0x80246008, which, a MS tech
> explained to me is probably a currupted BITS. She sent me step-by-step
> directions, and I actually got to Step 2.4 in her response. I pasted a long
> line into the CMD line and hit run, and it returned a "this already exists:
> repleace it? (Y/N)" and I am waiting for her to write me back (over a day
> now) with the answer.
>
> ROFL. Ah well. We'll see what is in store should she reply.
>
> Thanks!
>
> "jaam" wrote:
>
>
>>I have the exact same problem as you. Slightly different error message, but
>>exact same description.
>>
>>PS - you don't have to download all 200 updates - in reality its probably
>>only around 30 that you would need to update. Time consuming but is a
>>possiblity if they never get around to fixing it. Almost wish I was back with
>>the blue screen of death.
>>
>>"Rachel L" wrote:
>>
>>
>>>Every day, windows update runs on my Sony VAIO Windows XP HOME desktop, and
>>>fails to download and install the updates. I now have at least 200 pages in
>>>my Windows Update History of failed installations. Each of the entries has
>>>white "x" in a red circle and a little yellow question mark.
>>>
>>>The MS Telephone "Help" suggested that the fix is to install them manually.
>>>All 200 pages. I don't think so. Any solution that involves locating and
>>>downloading 200 pages of a bazillion KBnnnnnn updates is not a solution. I
>>>think a solution would involve first locating and fixing the problem with the
>>>update process and then allowing the whole thing to proceed manually.
>>>Unfortunately, I am not a software engineer.
>>>
>>>Also, my Sony VAIO did not come with a WXP HOME CD, so I can't put the the
>>>installation CD in the disk drive, so any solution that starts with "Put your
>>>XP Home CD in the drive..." is not an option either. Sony has been such a
>>>non-help that I am seriously considering eschewing their entire product line
>>>for the rest of my life.
>>>
>>>I have a big log file of history of error failures. It contains helpful
>>>entries such as:
>>>
>>>2005-09-14 18:23:00 1104 554 DnldMgr FATAL: BITS service was not fixed up
>>>and thus CCI was not reattempted. (hr = 80080005)
>>>2005-09-14 18:23:00 1104 554 DnldMgr FATAL: Failed to connect to the BITS
>>>service; unable to start new downloads or interact with existing download
>>>jobs. (hr = 80080005)
>>>2005-09-14 18:23:00 1104 554 DnldMgr FATAL:
>>>DM:CAgentDownloadManager::GetDownloadDataAndHan dler: GetBitsManager failed
>>>with 0x80246008.
>>>2005-09-14 18:23:00 1104 554 DnldMgr FATAL:
>>>DM:CAgentDownloadManager::GenerateAllDownloadRe quests:
>>>GetDownloadDataAndHandler failed with 0x80246008.
>>>2005-09-14 18:23:00 1104 554 DnldMgr Error 0x80246008 occurred while
>>>downloading update; notifying dependent calls.
>>>2005-09-14 18:23:01 1104 554 DnldMgr WARNING: Extended error for reported
>>>error 80246008 = 80080005
>>>...
>>>[the log is many many many lines long as this has been going on for some
>>>time now]
>>>
>>>...
>>>2005-09-14 18:23:35 1104 5f8 AU <<## SUBMITTED ## AU: Download updates
>>>2005-09-14 18:23:35 1104 554 Report REPORT EVENT:
>>>{6323A123-5626-471A-93FB-FDB8253AD292} 2005-09-14
>>>18:23:01-0700 1 161 101 {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B} 101 80246008 AutomaticUpdates Failure Content Download Error: Download failed.
>>>
>>>



--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx
 
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jaam
Guest
Posts: n/a

 
      10-06-2005
Hi Rachel,

Please do post the step by step instructions.

I did find some on the website which I tried, but without any success - so
would be interesting to see how your instructions differ and whether they
might be succesful.

Ta
Jaam.

"Rachel L" wrote:

> Yuo are right - actually it's only 14. And I finally eked out the salient
> (apparently) error number too, which is 0x80246008, which, a MS tech
> explained to me is probably a currupted BITS. She sent me step-by-step
> directions, and I actually got to Step 2.4 in her response. I pasted a long
> line into the CMD line and hit run, and it returned a "this already exists:
> repleace it? (Y/N)" and I am waiting for her to write me back (over a day
> now) with the answer.
>
> ROFL. Ah well. We'll see what is in store should she reply.
>
> Thanks!
>
> "jaam" wrote:
>
> > I have the exact same problem as you. Slightly different error message, but
> > exact same description.
> >
> > PS - you don't have to download all 200 updates - in reality its probably
> > only around 30 that you would need to update. Time consuming but is a
> > possiblity if they never get around to fixing it. Almost wish I was back with
> > the blue screen of death.
> >
> > "Rachel L" wrote:
> >
> > > Every day, windows update runs on my Sony VAIO Windows XP HOME desktop, and
> > > fails to download and install the updates. I now have at least 200 pages in
> > > my Windows Update History of failed installations. Each of the entries has
> > > white "x" in a red circle and a little yellow question mark.
> > >
> > > The MS Telephone "Help" suggested that the fix is to install them manually.
> > > All 200 pages. I don't think so. Any solution that involves locating and
> > > downloading 200 pages of a bazillion KBnnnnnn updates is not a solution. I
> > > think a solution would involve first locating and fixing the problem with the
> > > update process and then allowing the whole thing to proceed manually.
> > > Unfortunately, I am not a software engineer.
> > >
> > > Also, my Sony VAIO did not come with a WXP HOME CD, so I can't put the the
> > > installation CD in the disk drive, so any solution that starts with "Put your
> > > XP Home CD in the drive..." is not an option either. Sony has been such a
> > > non-help that I am seriously considering eschewing their entire product line
> > > for the rest of my life.
> > >
> > > I have a big log file of history of error failures. It contains helpful
> > > entries such as:
> > >
> > > 2005-09-14 18:23:00 1104 554 DnldMgr FATAL: BITS service was not fixed up
> > > and thus CCI was not reattempted. (hr = 80080005)
> > > 2005-09-14 18:23:00 1104 554 DnldMgr FATAL: Failed to connect to the BITS
> > > service; unable to start new downloads or interact with existing download
> > > jobs. (hr = 80080005)
> > > 2005-09-14 18:23:00 1104 554 DnldMgr FATAL:
> > > DM:CAgentDownloadManager::GetDownloadDataAndHandle r: GetBitsManager failed
> > > with 0x80246008.
> > > 2005-09-14 18:23:00 1104 554 DnldMgr FATAL:
> > > DM:CAgentDownloadManager::GenerateAllDownloadReque sts:
> > > GetDownloadDataAndHandler failed with 0x80246008.
> > > 2005-09-14 18:23:00 1104 554 DnldMgr Error 0x80246008 occurred while
> > > downloading update; notifying dependent calls.
> > > 2005-09-14 18:23:01 1104 554 DnldMgr WARNING: Extended error for reported
> > > error 80246008 = 80080005
> > > ...
> > > [the log is many many many lines long as this has been going on for some
> > > time now]
> > >
> > > ...
> > > 2005-09-14 18:23:35 1104 5f8 AU <<## SUBMITTED ## AU: Download updates
> > > 2005-09-14 18:23:35 1104 554 Report REPORT EVENT:
> > > {6323A123-5626-471A-93FB-FDB8253AD292} 2005-09-14
> > > 18:23:01-0700 1 161 101 {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B} 101 80246008 AutomaticUpdates Failure Content Download Error: Download failed.
> > >
> > >

 
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