windows caused crashed of laptop

Hi i have installed a few important update for my hp laptop and after
restarting it the blue screen comes up and then restarts the pc where i am
forced to go on the safe mode with access to the server to go on the
internet. I would like to know how to solve this problem please and what
could be the cause of this? This is the first time that windows update has
ever crashed anyone of my laptops

What update?
Maybe you installed a hardware update
Manually run winupdate & review history to see what you installed.

"Ambush" <> wrote in message
news:B3843673-8FA3-4A22-8A5A-...
> Hi i have installed a few important update for my hp laptop and after
> restarting it the blue screen comes up and then restarts the pc where i am
> forced to go on the safe mode with access to the server to go on the
> internet. I would like to know how to solve this problem please and what
> could be the cause of this? This is the first time that windows update has
> ever crashed anyone of my laptops

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Ambush wrote:
> Hi i have installed a few important update for my hp laptop and after
> restarting it the blue screen comes up and then restarts the pc where i am
> forced to go on the safe mode with access to the server to go on the
> internet. I would like to know how to solve this problem please and what
> could be the cause of this? This is the first time that windows update has
> ever crashed anyone of my laptops