windows code 80244019

i have been trying to fix this for sometime now
everytime i try to update windows i get the code 80244019
i tried to run malwarebytes it found a virus and it said that i would delete
it but when i restart my pc i can't go on the internet to update windows i
have to turn on/off the connection just to get back on the net but then i get
the same message of 80244019

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run additional checks for hijackware, including posting your hijackthis
log to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

martinez wrote:
> i have been trying to fix this for sometime now
> everytime i try to update windows i get the code 80244019
> i tried to run malwarebytes it found a virus and it said that i would
> delete
> it but when i restart my pc i can't go on the internet to update windows i
> have to turn on/off the connection just to get back on the net but then i
> get the same message of 80244019

i have tried windows defender it will not update and will not run with out
the update and i also tried to to download the updates manually but it will
not let me down load them or the malwaremove
i am up to try any thing else let me know please

"PA Bear [MS MVP]" wrote:

> 1. See if you can download/run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.mspx
>
> 2. Run this online scan (in safe mode w/networking, if need be):
> http://onecare.live.com/site/en-us/center/howsafe.htm
>
> 3. Run additional checks for hijackware, including posting your hijackthis
> log to an appropriate forum.
>
> Checking for/Help with Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://aumha.net/viewtopic.php?t=5878
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/tshoot.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine2.blogspot.com/
> http://www.elephantboycomputers.com/...moving_Malware
>
> When all else fails, HijackThis v2.0.2
> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
> conjuction with some other utilities). HijackThis will NOT fix anything on
> its own, but it will help you to both identify and remove any
> hijackware/spyware with assistance from an expert. **Post your log to
> http://spywarehammer.com/simplemachi...php?board=10.0,
> http://forums.spybot.info/forumdisplay.php?f=22,
> http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
> by an expert in such matters, not here.**
>
> If the procedures look too complex - and there is no shame in admitting this
> isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA) computer repair shop.
> =====================
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> martinez wrote:
> > i have been trying to fix this for sometime now
> > everytime i try to update windows i get the code 80244019
> > i tried to run malwarebytes it found a virus and it said that i would
> > delete
> > it but when i restart my pc i can't go on the internet to update windows i
> > have to turn on/off the connection just to get back on the net but then i
> > get the same message of 80244019
>
>

Hello Martinez,

Suggest you scan the system for the presence of Vundo. If the Windows
Malicious Software Tool is not installed nor scanned the system recently,
then suggest you first utilize it and see if it detects and removes Vundo.


Tools that can fix the problem would be:
-SUPERAntiSpyware (SAS)
-Malwarebytes Anti-Malware (MBAM)
-Windows Live OneCare (WLOC)
-Windows Malicious Software Tool (WMRT)
-WindowsDefender (WD)
-=-

A very good antimalware app is SUPERAntiSpyware.
There is a free version (on demand scanning only), the paid for version
includes active monitoring, similar to Windows defender:
<http://www.superantispyware.com/>
-=-

Try running Malwarebytes Anti-Malware... download, update, and perform a
full system scan:
<http://www.malwarebytes.org/roguenet.php?id=401>
-=-

Windows Live OneCare online scan
<http://onecare.live.com/site/en-us/tryscanner.htm>
Look for Protection, the broom Clean up, also Tune Up..
-=-

Windows Malicious Software Too
<http://www.microsoft.com/downloads/details.aspx?FamilyID=ad724ae0-e72d-4f54-9ab3-75b8eb148356&displaylang=en>
Download to the desktop, close any open page, and run.
-=-

WindowsDefender
Consider going to the secu�ity portal

<http://www.microsoft.com/security/portal/>

and downloading the 32-bit definitions for Windows Defender to the desktop,
then double-click them to apply.


Have you done any scans within safe mode ?

Restart in safe mode and scan with both updated WD, your Antivirus, (MBAM),
(SAS), (WMRT) and (WLOC)
-=-

Unexplained computer behavior may be caused by deceptive software
<http://support.microsoft.com/kb/827315>
-=-

I hope this post is helpful.

Let us know how it works ºut.

Ǝиçεl
-=-



"martinez" wrote:

> i have tried windows defender it will not update and will not run with out
> the update and i also tried to to download the updates manually but it will
> not let me down load them or the malwaremove
> i am up to try any thing else let me know please
>
> "PA Bear [MS MVP]" wrote:
>
> > 1. See if you can download/run the MSRT manually:
> > http://www.microsoft.com/security/ma...e/default.mspx
> >
> > 2. Run this online scan (in safe mode w/networking, if need be):
> > http://onecare.live.com/site/en-us/center/howsafe.htm
> >
> > 3. Run additional checks for hijackware, including posting your hijackthis
> > log to an appropriate forum.
> >
> > Checking for/Help with Hijackware
> > http://aumha.org/a/parasite.htm
> > http://aumha.org/a/quickfix.htm
> > http://aumha.net/viewtopic.php?t=5878
> > http://mvps.org/winhelp2002/unwanted.htm
> > http://inetexplorer.mvps.org/data/prevention.htm
> > http://inetexplorer.mvps.org/tshoot.html
> > http://www.mvps.org/sramesh2k/Malware_Defence.htm
> > http://defendingyourmachine2.blogspot.com/
> > http://www.elephantboycomputers.com/...moving_Malware
> >
> > When all else fails, HijackThis v2.0.2
> > (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
> > conjuction with some other utilities). HijackThis will NOT fix anything on
> > its own, but it will help you to both identify and remove any
> > hijackware/spyware with assistance from an expert. **Post your log to
> > http://spywarehammer.com/simplemachi...php?board=10.0,
> > http://forums.spybot.info/forumdisplay.php?f=22,
> > http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
> > by an expert in such matters, not here.**
> >
> > If the procedures look too complex - and there is no shame in admitting this
> > isn't your cup of tea - take the machine to a local, reputable and
> > independent (i.e., not BigBoxStoreUSA) computer repair shop.
> > =====================
> > Start a free Windows Update support incident request:
> > https://support.microsoft.com/oas/de...spx?gprid=6527
> >
> > Support for Windows Update:
> > http://support.microsoft.com/gp/wusupport
> >
> > For home users, no-charge support is available by calling 1-866-PCSAFETY in
> > the United States and in Canada or by contacting your local Microsoft
> > subsidiary. There is no-charge for support calls that are associated with
> > security updates.
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> > AumHa VSOP & Admin http://aumha.net
> > DTS-L http://dts-l.net/
> >
> > martinez wrote:
> > > i have been trying to fix this for sometime now
> > > everytime i try to update windows i get the code 80244019
> > > i tried to run malwarebytes it found a virus and it said that i would
> > > delete
> > > it but when i restart my pc i can't go on the internet to update windows i
> > > have to turn on/off the connection just to get back on the net but then i
> > > get the same message of 80244019
> >
> >

hi
i already downloaded malwarebytes anti-malware and every time i restarted my
computer after i scaned my pc and i pc shows that i am on the internet but
every time i opened internet explorer it shows that i am not connect to the
internet i have to repair the connection and then i get back on the internet
any other suggestions please let me know

"Engel" wrote:

> Hello Martinez,
>
> Suggest you scan the system for the presence of Vundo. If the Windows
> Malicious Software Tool is not installed nor scanned the system recently,
> then suggest you first utilize it and see if it detects and removes Vundo.
>
>
> Tools that can fix the problem would be:
> -SUPERAntiSpyware (SAS)
> -Malwarebytes Anti-Malware (MBAM)
> -Windows Live OneCare (WLOC)
> -Windows Malicious Software Tool (WMRT)
> -WindowsDefender (WD)
> -=-
>
> A very good antimalware app is SUPERAntiSpyware.
> There is a free version (on demand scanning only), the paid for version
> includes active monitoring, similar to Windows defender:
> <http://www.superantispyware.com/>
> -=-
>
> Try running Malwarebytes Anti-Malware... download, update, and perform a
> full system scan:
> <http://www.malwarebytes.org/roguenet.php?id=401>
> -=-
>
> Windows Live OneCare online scan
> <http://onecare.live.com/site/en-us/tryscanner.htm>
> Look for Protection, the broom Clean up, also Tune Up..
> -=-
>
> Windows Malicious Software Tool
> <http://www.microsoft.com/downloads/details.aspx?FamilyID=ad724ae0-e72d-4f54-9ab3-75b8eb148356&displaylang=en>
> Download to the desktop, close any open page, and run.
> -=-
>
> WindowsDefender
> Consider going to the secu�ity portal
>
> <http://www.microsoft.com/security/portal/>
>
> and downloading the 32-bit definitions for Windows Defender to the desktop,
> then double-click them to apply.
>
>
> Have you done any scans within safe mode ?
>
> Restart in safe mode and scan with both updated WD, your Antivirus, (MBAM),
> (SAS), (WMRT) and (WLOC)
> -=-
>
> Unexplained computer behavior may be caused by deceptive software
> <http://support.microsoft.com/kb/827315>
> -=-
>
> I hope this post is helpful.
>
> Let us know how it works ºut.
>
> Ǝиçεl
> -=-
>
>
>
> "martinez" wrote:
>
> > i have tried windows defender it will not update and will not run with out
> > the update and i also tried to to download the updates manually but it will
> > not let me down load them or the malwaremove
> > i am up to try any thing else let me know please
> >
> > "PA Bear [MS MVP]" wrote:
> >
> > > 1. See if you can download/run the MSRT manually:
> > > http://www.microsoft.com/security/ma...e/default.mspx
> > >
> > > 2. Run this online scan (in safe mode w/networking, if need be):
> > > http://onecare.live.com/site/en-us/center/howsafe.htm
> > >
> > > 3. Run additional checks for hijackware, including posting your hijackthis
> > > log to an appropriate forum.
> > >
> > > Checking for/Help with Hijackware
> > > http://aumha.org/a/parasite.htm
> > > http://aumha.org/a/quickfix.htm
> > > http://aumha.net/viewtopic.php?t=5878
> > > http://mvps.org/winhelp2002/unwanted.htm
> > > http://inetexplorer.mvps.org/data/prevention.htm
> > > http://inetexplorer.mvps.org/tshoot.html
> > > http://www.mvps.org/sramesh2k/Malware_Defence.htm
> > > http://defendingyourmachine2.blogspot.com/
> > > http://www.elephantboycomputers.com/...moving_Malware
> > >
> > > When all else fails, HijackThis v2.0.2
> > > (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
> > > conjuction with some other utilities). HijackThis will NOT fix anything on
> > > its own, but it will help you to both identify and remove any
> > > hijackware/spyware with assistance from an expert. **Post your log to
> > > http://spywarehammer.com/simplemachi...php?board=10.0,
> > > http://forums.spybot.info/forumdisplay.php?f=22,
> > > http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
> > > by an expert in such matters, not here.**
> > >
> > > If the procedures look too complex - and there is no shame in admitting this
> > > isn't your cup of tea - take the machine to a local, reputable and
> > > independent (i.e., not BigBoxStoreUSA) computer repair shop.
> > > =====================
> > > Start a free Windows Update support incident request:
> > > https://support.microsoft.com/oas/de...spx?gprid=6527
> > >
> > > Support for Windows Update:
> > > http://support.microsoft.com/gp/wusupport
> > >
> > > For home users, no-charge support is available by calling 1-866-PCSAFETY in
> > > the United States and in Canada or by contacting your local Microsoft
> > > subsidiary. There is no-charge for support calls that are associated with
> > > security updates.
> > > --
> > > ~Robear Dyer (PA Bear)
> > > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> > > AumHa VSOP & Admin http://aumha.net
> > > DTS-L http://dts-l.net/
> > >
> > > martinez wrote:
> > > > i have been trying to fix this for sometime now
> > > > everytime i try to update windows i get the code 80244019
> > > > i tried to run malwarebytes it found a virus and it said that i would
> > > > delete
> > > > it but when i restart my pc i can't go on the internet to update windows i
> > > > have to turn on/off the connection just to get back on the net but then i
> > > > get the same message of 80244019
> > >
> > >

What about the results with the others tools?

-SUPERAntiSpyware (SAS)
-Windows Live OneCare (WLOC) online scan
-Windows Malicious Software Tool (WMRT)
-WindowsDefender (WD)

or

Run additional checks for hijackware, including posting your hijackthis
log to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

or

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
-=-


"martinez" wrote:

> hi
> i already downloaded malwarebytes anti-malware and every time i restarted my
> computer after i scaned my pc and i pc shows that i am on the internet but
> every time i opened internet explorer it shows that i am not connect to the
> internet i have to repair the connection and then i get back on the internet
> any other suggestions please let me know
>
> "Engel" wrote:
>
> > Hello Martinez,
> >
> > Suggest you scan the system for the presence of Vundo. If the Windows
> > Malicious Software Tool is not installed nor scanned the system recently,
> > then suggest you first utilize it and see if it detects and removes Vundo.
> >
> >
> > Tools that can fix the problem would be:
> > -SUPERAntiSpyware (SAS)
> > -Malwarebytes Anti-Malware (MBAM)
> > -Windows Live OneCare (WLOC)
> > -Windows Malicious Software Tool (WMRT)
> > -WindowsDefender (WD)
> > -=-
> >
> > A very good antimalware app is SUPERAntiSpyware.
> > There is a free version (on demand scanning only), the paid for version
> > includes active monitoring, similar to Windows defender:
> > <http://www.superantispyware.com/>
> > -=-
> >
> > Try running Malwarebytes Anti-Malware... download, update, and perform a
> > full system scan:
> > <http://www.malwarebytes.org/roguenet.php?id=401>
> > -=-
> >
> > Windows Live OneCare online scan
> > <http://onecare.live.com/site/en-us/tryscanner.htm>
> > Look for Protection, the broom Clean up, also Tune Up..
> > -=-
> >
> > Windows Malicious Software Tool
> > <http://www.microsoft.com/downloads/details.aspx?FamilyID=ad724ae0-e72d-4f54-9ab3-75b8eb148356&displaylang=en>
> > Download to the desktop, close any open page, and run.
> > -=-
> >
> > WindowsDefender
> > Consider going to the secu�ity portal
> >
> > <http://www.microsoft.com/security/portal/>
> >
> > and downloading the 32-bit definitions for Windows Defender to the desktop,
> > then double-click them to apply.
> >
> >
> > Have you done any scans within safe mode ?
> >
> > Restart in safe mode and scan with both updated WD, your Antivirus, (MBAM),
> > (SAS), (WMRT) and (WLOC)
> > -=-
> >
> > Unexplained computer behavior may be caused by deceptive software
> > <http://support.microsoft.com/kb/827315>
> > -=-
> >
> > I hope this post is helpful.
> >
> > Let us know how it works ºut.
> >
> > Ǝиçεl
> > -=-
> >
> >
> >
> > "martinez" wrote:
> >
> > > i have tried windows defender it will not update and will not run with out
> > > the update and i also tried to to download the updates manually but it will
> > > not let me down load them or the malwaremove
> > > i am up to try any thing else let me know please
> > >
> > > "PA Bear [MS MVP]" wrote:
> > >
> > > > 1. See if you can download/run the MSRT manually:
> > > > http://www.microsoft.com/security/ma...e/default.mspx
> > > >
> > > > 2. Run this online scan (in safe mode w/networking, if need be):
> > > > http://onecare.live.com/site/en-us/center/howsafe.htm
> > > >
> > > > 3. Run additional checks for hijackware, including posting your hijackthis
> > > > log to an appropriate forum.
> > > >
> > > > Checking for/Help with Hijackware
> > > > http://aumha.org/a/parasite.htm
> > > > http://aumha.org/a/quickfix.htm
> > > > http://aumha.net/viewtopic.php?t=5878
> > > > http://mvps.org/winhelp2002/unwanted.htm
> > > > http://inetexplorer.mvps.org/data/prevention.htm
> > > > http://inetexplorer.mvps.org/tshoot.html
> > > > http://www.mvps.org/sramesh2k/Malware_Defence.htm
> > > > http://defendingyourmachine2.blogspot.com/
> > > > http://www.elephantboycomputers.com/...moving_Malware
> > > >
> > > > When all else fails, HijackThis v2.0.2
> > > > (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
> > > > conjuction with some other utilities). HijackThis will NOT fix anything on
> > > > its own, but it will help you to both identify and remove any
> > > > hijackware/spyware with assistance from an expert. **Post your log to
> > > > http://spywarehammer.com/simplemachi...php?board=10.0,
> > > > http://forums.spybot.info/forumdisplay.php?f=22,
> > > > http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
> > > > by an expert in such matters, not here.**
> > > >
> > > > If the procedures look too complex - and there is no shame in admitting this
> > > > isn't your cup of tea - take the machine to a local, reputable and
> > > > independent (i.e., not BigBoxStoreUSA) computer repair shop.
> > > > =====================
> > > > Start a free Windows Update support incident request:
> > > > https://support.microsoft.com/oas/de...spx?gprid=6527
> > > >
> > > > Support for Windows Update:
> > > > http://support.microsoft.com/gp/wusupport
> > > >
> > > > For home users, no-charge support is available by calling 1-866-PCSAFETY in
> > > > the United States and in Canada or by contacting your local Microsoft
> > > > subsidiary. There is no-charge for support calls that are associated with
> > > > security updates.
> > > > --
> > > > ~Robear Dyer (PA Bear)
> > > > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> > > > AumHa VSOP & Admin http://aumha.net
> > > > DTS-L http://dts-l.net/
> > > >
> > > > martinez wrote:
> > > > > i have been trying to fix this for sometime now
> > > > > everytime i try to update windows i get the code 80244019
> > > > > i tried to run malwarebytes it found a virus and it said that i would
> > > > > delete
> > > > > it but when i restart my pc i can't go on the internet to update windows i
> > > > > have to turn on/off the connection just to get back on the net but then i
> > > > > get the same message of 80244019
> > > >
> > > >

I didn't say anything about Defender in my previous reply. (Defender has
also been crippled by the infection.)

martinez wrote:
> i have tried windows defender it will not update and will not run with out
> the update and i also tried to to download the updates manually but it
> will
> not let me down load them or the malwaremove
> i am up to try any thing else let me know please
>
> "PA Bear [MS MVP]" wrote:
>> 1. See if you can download/run the MSRT manually:
>> http://www.microsoft.com/security/ma...e/default.mspx
>>
>> 2. Run this online scan (in safe mode w/networking, if need be):
>> http://onecare.live.com/site/en-us/center/howsafe.htm
>>
>> 3. Run additional checks for hijackware, including posting your
>> hijackthis
>> log to an appropriate forum.
>>
>> Checking for/Help with Hijackware
>> http://aumha.org/a/parasite.htm
>> http://aumha.org/a/quickfix.htm
>> http://aumha.net/viewtopic.php?t=5878
>> http://mvps.org/winhelp2002/unwanted.htm
>> http://inetexplorer.mvps.org/data/prevention.htm
>> http://inetexplorer.mvps.org/tshoot.html
>> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> http://defendingyourmachine2.blogspot.com/
>> http://www.elephantboycomputers.com/...moving_Malware
>>
>> When all else fails, HijackThis v2.0.2
>> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use
>> (in conjuction with some other utilities). HijackThis will NOT fix
>> anything on its own, but it will help you to both identify and remove any
>> hijackware/spyware with assistance from an expert. **Post your log to
>> http://spywarehammer.com/simplemachi...php?board=10.0,
>> http://forums.spybot.info/forumdisplay.php?f=22,
>> http://aumha.net/viewforum.php?f=30, or another appropriate forum for
>> review by an expert in such matters, not here.**
>>
>> If the procedures look too complex - and there is no shame in admitting
>> this isn't your cup of tea - take the machine to a local, reputable and
>> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>> =====================
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in
>> the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated
>> with
>> security updates.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> martinez wrote:
>>> i have been trying to fix this for sometime now
>>> everytime i try to update windows i get the code 80244019
>>> i tried to run malwarebytes it found a virus and it said that i would
>>> delete
>>> it but when i restart my pc i can't go on the internet to update windows
>>> i
>>> have to turn on/off the connection just to get back on the net but then
>>> i
>>> get the same message of 80244019

hi
i tried windows defender and error code 0x80244019 comes up, i can't even
get on SUPERantiSpyware web site and windows live one care did not find any
thing wrong, and i can't get on the windows malicious software tool web site,
ii have been tring everything need some more help

"Engel" wrote:

> What about the results with the others tools?
>
> -SUPERAntiSpyware (SAS)
> -Windows Live OneCare (WLOC) online scan
> -Windows Malicious Software Tool (WMRT)
> -WindowsDefender (WD)
>
> or
>
> Run additional checks for hijackware, including posting your hijackthis
> log to an appropriate forum.
>
> Checking for/Help with Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://aumha.net/viewtopic.php?t=5878
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/tshoot.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine2.blogspot.com/
> http://www.elephantboycomputers.com/...moving_Malware
>
> When all else fails, HijackThis v2.0.2
> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
> conjuction with some other utilities). HijackThis will NOT fix anything on
> its own, but it will help you to both identify and remove any
> hijackware/spyware with assistance from an expert. **Post your log to
> http://spywarehammer.com/simplemachi...php?board=10.0,
> http://forums.spybot.info/forumdisplay.php?f=22,
> http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
> by an expert in such matters, not here.**
>
> If the procedures look too complex - and there is no shame in admitting this
> isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>
> or
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates.
> --
> -=-
>
>
> "martinez" wrote:
>
> > hi
> > i already downloaded malwarebytes anti-malware and every time i restarted my
> > computer after i scaned my pc and i pc shows that i am on the internet but
> > every time i opened internet explorer it shows that i am not connect to the
> > internet i have to repair the connection and then i get back on the internet
> > any other suggestions please let me know
> >
> > "Engel" wrote:
> >
> > > Hello Martinez,
> > >
> > > Suggest you scan the system for the presence of Vundo. If the Windows
> > > Malicious Software Tool is not installed nor scanned the system recently,
> > > then suggest you first utilize it and see if it detects and removes Vundo.
> > >
> > >
> > > Tools that can fix the problem would be:
> > > -SUPERAntiSpyware (SAS)
> > > -Malwarebytes Anti-Malware (MBAM)
> > > -Windows Live OneCare (WLOC)
> > > -Windows Malicious Software Tool (WMRT)
> > > -WindowsDefender (WD)
> > > -=-
> > >
> > > A very good antimalware app is SUPERAntiSpyware.
> > > There is a free version (on demand scanning only), the paid for version
> > > includes active monitoring, similar to Windows defender:
> > > <http://www.superantispyware.com/>
> > > -=-
> > >
> > > Try running Malwarebytes Anti-Malware... download, update, and perform a
> > > full system scan:
> > > <http://www.malwarebytes.org/roguenet.php?id=401>
> > > -=-
> > >
> > > Windows Live OneCare online scan
> > > <http://onecare.live.com/site/en-us/tryscanner.htm>
> > > Look for Protection, the broom Clean up, also Tune Up..
> > > -=-
> > >
> > > Windows Malicious Software Tool
> > > <http://www.microsoft.com/downloads/details.aspx?FamilyID=ad724ae0-e72d-4f54-9ab3-75b8eb148356&displaylang=en>
> > > Download to the desktop, close any open page, and run.
> > > -=-
> > >
> > > WindowsDefender
> > > Consider going to the secu�ity portal
> > >
> > > <http://www.microsoft.com/security/portal/>
> > >
> > > and downloading the 32-bit definitions for Windows Defender to the desktop,
> > > then double-click them to apply.
> > >
> > >
> > > Have you done any scans within safe mode ?
> > >
> > > Restart in safe mode and scan with both updated WD, your Antivirus, (MBAM),
> > > (SAS), (WMRT) and (WLOC)
> > > -=-
> > >
> > > Unexplained computer behavior may be caused by deceptive software
> > > <http://support.microsoft.com/kb/827315>
> > > -=-
> > >
> > > I hope this post is helpful.
> > >
> > > Let us know how it works ºut.
> > >
> > > Ǝиçεl
> > > -=-
> > >
> > >
> > >
> > > "martinez" wrote:
> > >
> > > > i have tried windows defender it will not update and will not run with out
> > > > the update and i also tried to to download the updates manually but it will
> > > > not let me down load them or the malwaremove
> > > > i am up to try any thing else let me know please
> > > >
> > > > "PA Bear [MS MVP]" wrote:
> > > >
> > > > > 1. See if you can download/run the MSRT manually:
> > > > > http://www.microsoft.com/security/ma...e/default.mspx
> > > > >
> > > > > 2. Run this online scan (in safe mode w/networking, if need be):
> > > > > http://onecare.live.com/site/en-us/center/howsafe.htm
> > > > >
> > > > > 3. Run additional checks for hijackware, including posting your hijackthis
> > > > > log to an appropriate forum.
> > > > >
> > > > > Checking for/Help with Hijackware
> > > > > http://aumha.org/a/parasite.htm
> > > > > http://aumha.org/a/quickfix.htm
> > > > > http://aumha.net/viewtopic.php?t=5878
> > > > > http://mvps.org/winhelp2002/unwanted.htm
> > > > > http://inetexplorer.mvps.org/data/prevention.htm
> > > > > http://inetexplorer.mvps.org/tshoot.html
> > > > > http://www.mvps.org/sramesh2k/Malware_Defence.htm
> > > > > http://defendingyourmachine2.blogspot.com/
> > > > > http://www.elephantboycomputers.com/...moving_Malware
> > > > >
> > > > > When all else fails, HijackThis v2.0.2
> > > > > (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
> > > > > conjuction with some other utilities). HijackThis will NOT fix anything on
> > > > > its own, but it will help you to both identify and remove any
> > > > > hijackware/spyware with assistance from an expert. **Post your log to
> > > > > http://spywarehammer.com/simplemachi...php?board=10.0,
> > > > > http://forums.spybot.info/forumdisplay.php?f=22,
> > > > > http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
> > > > > by an expert in such matters, not here.**
> > > > >
> > > > > If the procedures look too complex - and there is no shame in admitting this
> > > > > isn't your cup of tea - take the machine to a local, reputable and
> > > > > independent (i.e., not BigBoxStoreUSA) computer repair shop.
> > > > > =====================
> > > > > Start a free Windows Update support incident request:
> > > > > https://support.microsoft.com/oas/de...spx?gprid=6527
> > > > >
> > > > > Support for Windows Update:
> > > > > http://support.microsoft.com/gp/wusupport
> > > > >
> > > > > For home users, no-charge support is available by calling 1-866-PCSAFETY in
> > > > > the United States and in Canada or by contacting your local Microsoft
> > > > > subsidiary. There is no-charge for support calls that are associated with
> > > > > security updates.
> > > > > --
> > > > > ~Robear Dyer (PA Bear)
> > > > > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> > > > > AumHa VSOP & Admin http://aumha.net
> > > > > DTS-L http://dts-l.net/
> > > > >
> > > > > martinez wrote:
> > > > > > i have been trying to fix this for sometime now
> > > > > > everytime i try to update windows i get the code 80244019
> > > > > > i tried to run malwarebytes it found a virus and it said that i would
> > > > > > delete
> > > > > > it but when i restart my pc i can't go on the internet to update windows i
> > > > > > have to turn on/off the connection just to get back on the net but then i
> > > > > > get the same message of 80244019
> > > > >
> > > > >

Have you done Steps #1 thru #3 in my previous reply yet?

martinez wrote:
> hi
> i tried windows defender and error code 0x80244019 comes up, i can't even
> get on SUPERantiSpyware web site and windows live one care did not find
> any
> thing wrong, and i can't get on the windows malicious software tool web
> site, ii have been tring everything need some more help
>
> "Engel" wrote:
>
>> What about the results with the others tools?
>>
>> -SUPERAntiSpyware (SAS)
>> -Windows Live OneCare (WLOC) online scan
>> -Windows Malicious Software Tool (WMRT)
>> -WindowsDefender (WD)
>>
>> or
>>
>> Run additional checks for hijackware, including posting your hijackthis
>> log to an appropriate forum.
>>
>> Checking for/Help with Hijackware
>> http://aumha.org/a/parasite.htm
>> http://aumha.org/a/quickfix.htm
>> http://aumha.net/viewtopic.php?t=5878
>> http://mvps.org/winhelp2002/unwanted.htm
>> http://inetexplorer.mvps.org/data/prevention.htm
>> http://inetexplorer.mvps.org/tshoot.html
>> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> http://defendingyourmachine2.blogspot.com/
>> http://www.elephantboycomputers.com/...moving_Malware
>>
>> When all else fails, HijackThis v2.0.2
>> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use
>> (in conjuction with some other utilities). HijackThis will NOT fix
>> anything on its own, but it will help you to both identify and remove any
>> hijackware/spyware with assistance from an expert. **Post your log to
>> http://spywarehammer.com/simplemachi...php?board=10.0,
>> http://forums.spybot.info/forumdisplay.php?f=22,
>> http://aumha.net/viewforum.php?f=30, or another appropriate forum for
>> review by an expert in such matters, not here.**
>>
>> If the procedures look too complex - and there is no shame in admitting
>> this isn't your cup of tea - take the machine to a local, reputable and
>> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>>
>> or
>>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in
>> the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated
>> with
>> security updates.
>> --
>> -=-
>>
>>
>> "martinez" wrote:
>>
>>> hi
>>> i already downloaded malwarebytes anti-malware and every time i
>>> restarted
>>> my computer after i scaned my pc and i pc shows that i am on the
>>> internet
>>> but every time i opened internet explorer it shows that i am not connect
>>> to the internet i have to repair the connection and then i get back on
>>> the internet any other suggestions please let me know
>>>
>>> "Engel" wrote:
>>>
>>>> Hello Martinez,
>>>>
>>>> Suggest you scan the system for the presence of Vundo. If the Windows
>>>> Malicious Software Tool is not installed nor scanned the system
>>>> recently,
>>>> then suggest you first utilize it and see if it detects and removes
>>>> Vundo.
>>>>
>>>>
>>>> Tools that can fix the problem would be:
>>>> -SUPERAntiSpyware (SAS)
>>>> -Malwarebytes Anti-Malware (MBAM)
>>>> -Windows Live OneCare (WLOC)
>>>> -Windows Malicious Software Tool (WMRT)
>>>> -WindowsDefender (WD)
>>>> -=-
>>>>
>>>> A very good antimalware app is SUPERAntiSpyware.
>>>> There is a free version (on demand scanning only), the paid for version
>>>> includes active monitoring, similar to Windows defender:
>>>> <http://www.superantispyware.com/>
>>>> -=-
>>>>
>>>> Try running Malwarebytes Anti-Malware... download, update, and perform
>>>> a
>>>> full system scan:
>>>> <http://www.malwarebytes.org/roguenet.php?id=401>
>>>> -=-
>>>>
>>>> Windows Live OneCare online scan
>>>> <http://onecare.live.com/site/en-us/tryscanner.htm>
>>>> Look for Protection, the broom Clean up, also Tune Up..
>>>> -=-
>>>>
>>>> Windows Malicious Software Tool
>>>> <http://www.microsoft.com/downloads/details.aspx?FamilyID=ad724ae0-e72d-4f54-9ab3-75b8eb148356&displaylang=en>
>>>> Download to the desktop, close any open page, and run.
>>>> -=-
>>>>
>>>> WindowsDefender
>>>> Consider going to the secu�ity portal
>>>>
>>>> <http://www.microsoft.com/security/portal/>
>>>>
>>>> and downloading the 32-bit definitions for Windows Defender to the
>>>> desktop, then double-click them to apply.
>>>>
>>>>
>>>> Have you done any scans within safe mode ?
>>>>
>>>> Restart in safe mode and scan with both updated WD, your Antivirus,
>>>> (MBAM), (SAS), (WMRT) and (WLOC)
>>>> -=-
>>>>
>>>> Unexplained computer behavior may be caused by deceptive software
>>>> <http://support.microsoft.com/kb/827315>
>>>> -=-
>>>>
>>>> I hope this post is helpful.
>>>>
>>>> Let us know how it works ºut.
>>>>
>>>> Ǝиçεl
>>>> -=-
>>>>
>>>>
>>>>
>>>> "martinez" wrote:
>>>>
>>>>> i have tried windows defender it will not update and will not run with
>>>>> out the update and i also tried to to download the updates manually
>>>>> but
>>>>> it will not let me down load them or the malwaremove
>>>>> i am up to try any thing else let me know please
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>
>>>>>> 1. See if you can download/run the MSRT manually:
>>>>>> http://www.microsoft.com/security/ma...e/default.mspx
>>>>>>
>>>>>> 2. Run this online scan (in safe mode w/networking, if need be):
>>>>>> http://onecare.live.com/site/en-us/center/howsafe.htm
>>>>>>
>>>>>> 3. Run additional checks for hijackware, including posting your
>>>>>> hijackthis log to an appropriate forum.
>>>>>>
>>>>>> Checking for/Help with Hijackware
>>>>>> http://aumha.org/a/parasite.htm
>>>>>> http://aumha.org/a/quickfix.htm
>>>>>> http://aumha.net/viewtopic.php?t=5878
>>>>>> http://mvps.org/winhelp2002/unwanted.htm
>>>>>> http://inetexplorer.mvps.org/data/prevention.htm
>>>>>> http://inetexplorer.mvps.org/tshoot.html
>>>>>> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>>>>>> http://defendingyourmachine2.blogspot.com/
>>>>>> http://www.elephantboycomputers.com/...moving_Malware
>>>>>>
>>>>>> When all else fails, HijackThis v2.0.2
>>>>>> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to
>>>>>> use (in conjuction with some other utilities). HijackThis will NOT
>>>>>> fix anything on its own, but it will help you to both identify and
>>>>>> remove any hijackware/spyware with assistance from an expert. **Post
>>>>>> your log to
>>>>>> http://spywarehammer.com/simplemachi...php?board=10.0,
>>>>>> http://forums.spybot.info/forumdisplay.php?f=22,
>>>>>> http://aumha.net/viewforum.php?f=30, or another appropriate forum for
>>>>>> review by an expert in such matters, not here.**
>>>>>>
>>>>>> If the procedures look too complex - and there is no shame in
>>>>>> admitting this isn't your cup of tea - take the machine to a local,
>>>>>> reputable and independent (i.e., not BigBoxStoreUSA) computer repair
>>>>>> shop. =====================
>>>>>> Start a free Windows Update support incident request:
>>>>>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>>>>>
>>>>>> Support for Windows Update:
>>>>>> http://support.microsoft.com/gp/wusupport
>>>>>>
>>>>>> For home users, no-charge support is available by calling
>>>>>> 1-866-PCSAFETY in the United States and in Canada or by contacting
>>>>>> your local Microsoft subsidiary. There is no-charge for support
>>>>>> calls
>>>>>> that are associated with security updates.
>>>>>> --
>>>>>> ~Robear Dyer (PA Bear)
>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>>>> AumHa VSOP & Admin http://aumha.net
>>>>>> DTS-L http://dts-l.net/
>>>>>>
>>>>>> martinez wrote:
>>>>>>> i have been trying to fix this for sometime now
>>>>>>> everytime i try to update windows i get the code 80244019
>>>>>>> i tried to run malwarebytes it found a virus and it said that i
>>>>>>> would
>>>>>>> delete
>>>>>>> it but when i restart my pc i can't go on the internet to update
>>>>>>> windows i have to turn on/off the connection just to get back on the
>>>>>>> net but then i get the same message of 80244019

i have tried steps 1 thru 3 and really got no where step 2 wouldn't run in
safe mode, step 1 i couldn't download and step three just got me really
confused

"PA Bear [MS MVP]" wrote:

> Have you done Steps #1 thru #3 in my previous reply yet?
>
> martinez wrote:
> > hi
> > i tried windows defender and error code 0x80244019 comes up, i can't even
> > get on SUPERantiSpyware web site and windows live one care did not find
> > any
> > thing wrong, and i can't get on the windows malicious software tool web
> > site, ii have been tring everything need some more help
> >
> > "Engel" wrote:
> >
> >> What about the results with the others tools?
> >>
> >> -SUPERAntiSpyware (SAS)
> >> -Windows Live OneCare (WLOC) online scan
> >> -Windows Malicious Software Tool (WMRT)
> >> -WindowsDefender (WD)
> >>
> >> or
> >>
> >> Run additional checks for hijackware, including posting your hijackthis
> >> log to an appropriate forum.
> >>
> >> Checking for/Help with Hijackware
> >> http://aumha.org/a/parasite.htm
> >> http://aumha.org/a/quickfix.htm
> >> http://aumha.net/viewtopic.php?t=5878
> >> http://mvps.org/winhelp2002/unwanted.htm
> >> http://inetexplorer.mvps.org/data/prevention.htm
> >> http://inetexplorer.mvps.org/tshoot.html
> >> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> >> http://defendingyourmachine2.blogspot.com/
> >> http://www.elephantboycomputers.com/...moving_Malware
> >>
> >> When all else fails, HijackThis v2.0.2
> >> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use
> >> (in conjuction with some other utilities). HijackThis will NOT fix
> >> anything on its own, but it will help you to both identify and remove any
> >> hijackware/spyware with assistance from an expert. **Post your log to
> >> http://spywarehammer.com/simplemachi...php?board=10.0,
> >> http://forums.spybot.info/forumdisplay.php?f=22,
> >> http://aumha.net/viewforum.php?f=30, or another appropriate forum for
> >> review by an expert in such matters, not here.**
> >>
> >> If the procedures look too complex - and there is no shame in admitting
> >> this isn't your cup of tea - take the machine to a local, reputable and
> >> independent (i.e., not BigBoxStoreUSA) computer repair shop.
> >>
> >> or
> >>
> >> Start a free Windows Update support incident request:
> >> https://support.microsoft.com/oas/de...spx?gprid=6527
> >>
> >> Support for Windows Update:
> >> http://support.microsoft.com/gp/wusupport
> >>
> >> For home users, no-charge support is available by calling 1-866-PCSAFETY
> >> in
> >> the United States and in Canada or by contacting your local Microsoft
> >> subsidiary. There is no-charge for support calls that are associated
> >> with
> >> security updates.
> >> --
> >> -=-
> >>
> >>
> >> "martinez" wrote:
> >>
> >>> hi
> >>> i already downloaded malwarebytes anti-malware and every time i
> >>> restarted
> >>> my computer after i scaned my pc and i pc shows that i am on the
> >>> internet
> >>> but every time i opened internet explorer it shows that i am not connect
> >>> to the internet i have to repair the connection and then i get back on
> >>> the internet any other suggestions please let me know
> >>>
> >>> "Engel" wrote:
> >>>
> >>>> Hello Martinez,
> >>>>
> >>>> Suggest you scan the system for the presence of Vundo. If the Windows
> >>>> Malicious Software Tool is not installed nor scanned the system
> >>>> recently,
> >>>> then suggest you first utilize it and see if it detects and removes
> >>>> Vundo.
> >>>>
> >>>>
> >>>> Tools that can fix the problem would be:
> >>>> -SUPERAntiSpyware (SAS)
> >>>> -Malwarebytes Anti-Malware (MBAM)
> >>>> -Windows Live OneCare (WLOC)
> >>>> -Windows Malicious Software Tool (WMRT)
> >>>> -WindowsDefender (WD)
> >>>> -=-
> >>>>
> >>>> A very good antimalware app is SUPERAntiSpyware.
> >>>> There is a free version (on demand scanning only), the paid for version
> >>>> includes active monitoring, similar to Windows defender:
> >>>> <http://www.superantispyware.com/>
> >>>> -=-
> >>>>
> >>>> Try running Malwarebytes Anti-Malware... download, update, and perform
> >>>> a
> >>>> full system scan:
> >>>> <http://www.malwarebytes.org/roguenet.php?id=401>
> >>>> -=-
> >>>>
> >>>> Windows Live OneCare online scan
> >>>> <http://onecare.live.com/site/en-us/tryscanner.htm>
> >>>> Look for Protection, the broom Clean up, also Tune Up..
> >>>> -=-
> >>>>
> >>>> Windows Malicious Software Tool
> >>>> <http://www.microsoft.com/downloads/details.aspx?FamilyID=ad724ae0-e72d-4f54-9ab3-75b8eb148356&displaylang=en>
> >>>> Download to the desktop, close any open page, and run.
> >>>> -=-
> >>>>
> >>>> WindowsDefender
> >>>> Consider going to the secu�ity portal
> >>>>
> >>>> <http://www.microsoft.com/security/portal/>
> >>>>
> >>>> and downloading the 32-bit definitions for Windows Defender to the
> >>>> desktop, then double-click them to apply.
> >>>>
> >>>>
> >>>> Have you done any scans within safe mode ?
> >>>>
> >>>> Restart in safe mode and scan with both updated WD, your Antivirus,
> >>>> (MBAM), (SAS), (WMRT) and (WLOC)
> >>>> -=-
> >>>>
> >>>> Unexplained computer behavior may be caused by deceptive software
> >>>> <http://support.microsoft.com/kb/827315>
> >>>> -=-
> >>>>
> >>>> I hope this post is helpful.
> >>>>
> >>>> Let us know how it works ºut.
> >>>>
> >>>> Ǝиçεl
> >>>> -=-
> >>>>
> >>>>
> >>>>
> >>>> "martinez" wrote:
> >>>>
> >>>>> i have tried windows defender it will not update and will not run with
> >>>>> out the update and i also tried to to download the updates manually
> >>>>> but
> >>>>> it will not let me down load them or the malwaremove
> >>>>> i am up to try any thing else let me know please
> >>>>>
> >>>>> "PA Bear [MS MVP]" wrote:
> >>>>>
> >>>>>> 1. See if you can download/run the MSRT manually:
> >>>>>> http://www.microsoft.com/security/ma...e/default.mspx
> >>>>>>
> >>>>>> 2. Run this online scan (in safe mode w/networking, if need be):
> >>>>>> http://onecare.live.com/site/en-us/center/howsafe.htm
> >>>>>>
> >>>>>> 3. Run additional checks for hijackware, including posting your
> >>>>>> hijackthis log to an appropriate forum.
> >>>>>>
> >>>>>> Checking for/Help with Hijackware
> >>>>>> http://aumha.org/a/parasite.htm
> >>>>>> http://aumha.org/a/quickfix.htm
> >>>>>> http://aumha.net/viewtopic.php?t=5878
> >>>>>> http://mvps.org/winhelp2002/unwanted.htm
> >>>>>> http://inetexplorer.mvps.org/data/prevention.htm
> >>>>>> http://inetexplorer.mvps.org/tshoot.html
> >>>>>> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> >>>>>> http://defendingyourmachine2.blogspot.com/
> >>>>>> http://www.elephantboycomputers.com/...moving_Malware
> >>>>>>
> >>>>>> When all else fails, HijackThis v2.0.2
> >>>>>> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to
> >>>>>> use (in conjuction with some other utilities). HijackThis will NOT
> >>>>>> fix anything on its own, but it will help you to both identify and
> >>>>>> remove any hijackware/spyware with assistance from an expert. **Post
> >>>>>> your log to
> >>>>>> http://spywarehammer.com/simplemachi...php?board=10.0,
> >>>>>> http://forums.spybot.info/forumdisplay.php?f=22,
> >>>>>> http://aumha.net/viewforum.php?f=30, or another appropriate forum for
> >>>>>> review by an expert in such matters, not here.**
> >>>>>>
> >>>>>> If the procedures look too complex - and there is no shame in
> >>>>>> admitting this isn't your cup of tea - take the machine to a local,
> >>>>>> reputable and independent (i.e., not BigBoxStoreUSA) computer repair
> >>>>>> shop. =====================
> >>>>>> Start a free Windows Update support incident request:
> >>>>>> https://support.microsoft.com/oas/de...spx?gprid=6527
> >>>>>>
> >>>>>> Support for Windows Update:
> >>>>>> http://support.microsoft.com/gp/wusupport
> >>>>>>
> >>>>>> For home users, no-charge support is available by calling
> >>>>>> 1-866-PCSAFETY in the United States and in Canada or by contacting
> >>>>>> your local Microsoft subsidiary. There is no-charge for support
> >>>>>> calls
> >>>>>> that are associated with security updates.
> >>>>>> --
> >>>>>> ~Robear Dyer (PA Bear)
> >>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >>>>>> AumHa VSOP & Admin http://aumha.net
> >>>>>> DTS-L http://dts-l.net/
> >>>>>>
> >>>>>> martinez wrote:
> >>>>>>> i have been trying to fix this for sometime now
> >>>>>>> everytime i try to update windows i get the code 80244019
> >>>>>>> i tried to run malwarebytes it found a virus and it said that i
> >>>>>>> would
> >>>>>>> delete
> >>>>>>> it but when i restart my pc i can't go on the internet to update
> >>>>>>> windows i have to turn on/off the connection just to get back on the
> >>>>>>> net but then i get the same message of 80244019
>
>