Microsoft, communities administration,

It would be really handy if you updated the forum to be equipped with a
resolved button. This would save so many people having to trawl through
hundreds of open support requests, and instead target resolved questions with
a view to resolving their own problem.

Linda

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://windowshelp.microsoft.com/com....vista.general

This is not a Forum, it is a Newsgroup.
You are only seeing it as a "Forum" because you are using the clunky web
interface as opposed to a proper newsreader.

--
Maxwell Bluemeanie
----
"LindaAnn" <> wrote in message
news:E1E1333D-EA79-412F-8AF3-...
> Microsoft, communities administration,
>
> It would be really handy if you updated the forum to be equipped with a
> resolved button. This would save so many people having to trawl through
> hundreds of open support requests, and instead target resolved questions
> with
> a view to resolving their own problem.
>
> Linda

LindaAnn:

To my mind, the "proper" newsreader is whichever one works for you.
However, that being said, not all people view this newsgroup in a way that
would make such a "resolved" button visible. Nor, for example, can they see
that button that lets you rate the posting.
I use Windows Mail to read this newsgroup. Before that I used Outlook
Express. Those were my "proper" newsreaders. However, neither would let me
view a resolved button if one were ever to be created.



"Max" <> wrote in message
news:ub9UB$...
> This is not a Forum, it is a Newsgroup.
> You are only seeing it as a "Forum" because you are using the clunky web
> interface as opposed to a proper newsreader.
>
> --
> Maxwell Bluemeanie
> ----
> "LindaAnn" <> wrote in message
> news:E1E1333D-EA79-412F-8AF3-...
>> Microsoft, communities administration,
>>
>> It would be really handy if you updated the forum to be equipped with a
>> resolved button. This would save so many people having to trawl through
>> hundreds of open support requests, and instead target resolved questions
>> with
>> a view to resolving their own problem.
>>
>> Linda
>

"LindaAnn" <> wrote
> Microsoft, communities administration,
>
> It would be really handy if you updated the forum to be equipped with a
> resolved button. This would save so many people having to trawl through
> hundreds of open support requests, and instead target resolved questions
> with
> a view to resolving their own problem.

What resolves something for one person doesn't necessarily for another so I
don't see where that really matters much.

By the way this is not a forum, it's a Usenet newsgroup, for which MS also
offers a web front end which in my opinion is an awful way to access these
newsgroups. I suggest you use a newsreader instead. Vista's Windows Mail
comes configured for newsgroup access under the Microsoft Communities
heading, and Outlook Express in XP can easily be setup for newsgroup access
as well. See this link.

http://www.michaelstevenstech.com/ou...snewreader.htm

--
Rock [MS-MVP User/Shell]

"Max" <> wrote ...
> This is not a Forum, it is a Newsgroup.

This is not a Newsgroup, it is a Forum. See
http://windowshelp.microsoft.com/com...b-a63e791bbc79
!!

No, wait - it's both! It's a newsgroup *and* a forum. Since
microsoft.public.windows.vista.general is conducted under the aegis of
Microsoft, who put a fair bit of effort into providing an accessible (ie
"clunky") web interface for a wide range of users, we shouldn't apply the
same standards we would to, say, alt.wolfenstein.hackers. Over there, we can
be a geeky and 3l33t-ist as we like. Here. it's intended for all Vista
users, with every level of technical expertise. Some folks are comfortable
with the clunky web interface, and we should accommodate them.

Personally I think LindaAnn's idea is a good one, I'll give it a "I agree"
in the voting pane.

Cheers
Andrew

"Andrew McLaren" <> wrote in message
news:C3CFED19-BC94-4E2B-8672-
>
> Personally I think LindaAnn's idea is a good one, I'll give it a "I agree"
> in the voting pane.



What voting pane?

I think having a Resolved button would be helpful; at least the writer was
satisfied that his issue was resolved, and the viewer would be able to view
or pass over the Resolved issues as he wishes.

Making a suggestion and having the discussion group vote on it where the
vote might influence MS, is only available on the Web-based interface and is
not available in the newsreader versions of Vista General Discussions.
Sometimes a Suggestion will be put through to the newsreader versions and it
tells you to click on a link to the Web-based Vista General Discussions where
you can vote on it. Apparently the newsreader version of iE General
Discussions has Suggestion as an option under the New drop-down menu along
with General Comment & Question. My suggestion is to make the Suggestion and
Voting option available on all newsreader versions as well as the Web-based
versions.

"Rock" wrote:

> "LindaAnn" <> wrote
> > Microsoft, communities administration,
> >
> > It would be really handy if you updated the forum to be equipped with a
> > resolved button. This would save so many people having to trawl through
> > hundreds of open support requests, and instead target resolved questions
> > with
> > a view to resolving their own problem.
>
> What resolves something for one person doesn't necessarily for another so I
> don't see where that really matters much.
>
> By the way this is not a forum, it's a Usenet newsgroup, for which MS also
> offers a web front end which in my opinion is an awful way to access these
> newsgroups. I suggest you use a newsreader instead. Vista's Windows Mail
> comes configured for newsgroup access under the Microsoft Communities
> heading, and Outlook Express in XP can easily be setup for newsgroup access
> as well. See this link.
>
> http://www.michaelstevenstech.com/ou...snewreader.htm
>
> --
> Rock [MS-MVP User/Shell]
>
>