Windows Defender - unable to complete the update

Hi all ..

i need help

i got this messeage when am trying update the windows defender ...

"windows defender was unable to complete the update :
0x80240022. the wrong diskette is in the drive. Insert %2 (Volume Serial
Number : %3) into drive %1. "

thank you.

Glad I'm not the only one. I've been getting the same thing. It's also been
trying to update automatically for several days and failed. If you try via
Windows Update, critical updates then it downloads but also fails to install.
It says the problem occurs after you uninstall and try to reinstall Windows
Defender, but I have never done either, and I upgraded from Microsoft
Antispyware, so have been using it for a year. There is definately a bug at
microsoft's end.

AspireZ wrote:
> Hi all ..
>
> i need help
>
> i got this messeage when am trying update the windows defender ...
>
> "windows defender was unable to complete the update :
> 0x80240022. the wrong diskette is in the drive. Insert %2 (Volume Serial
> Number : %3) into drive %1. "
>
> thank you.
>
>

If you're not a paid BETA tester and you value your machine DON'T
download, install and run BETA software!

Alias

Try this workaround:

1. Remove the current signature file. To do this, click Start, click Run, type
Msiexec /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}
and then click OK.
2. Open Windows Defender. To do this, click Start, click Programs,
and then click Windows Defender.
3. Check for new definitions. To do this, click the Help options arrow next
to the Windows Defender Help icon, click About Windows Defender, and
then click Check for Updates.

"Windows Defender definitions haven't been updated"
http://support.microsoft.com/Default.aspx?kbid=915105

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------Â*----------------

"Enoch Root" wrote:

| Glad I'm not the only one. I've been getting the same thing. It's also been
| trying to update automatically for several days and failed. If you try via
| Windows Update, critical updates then it downloads but also fails to install.
| It says the problem occurs after you uninstall and try to reinstall Windows
| Defender, but I have never done either, and I upgraded from Microsoft
| Antispyware, so have been using it for a year. There is definately a bug at
| microsoft's end.

Thankyou updated now

I tried this and it failed. The message received was:

Windows Defender was unable to complete the update:
0x80240022. The wrong diskette is in the drive. Insert %2 (Volume Serial
Number: %3) into drive %1.

"Carey Frisch [MVP]" wrote:

> Try this workaround:
>
> 1. Remove the current signature file. To do this, click Start, click Run, type
> Msiexec /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}
> and then click OK.
> 2. Open Windows Defender. To do this, click Start, click Programs,
> and then click Windows Defender.
> 3. Check for new definitions. To do this, click the Help options arrow next
> to the Windows Defender Help icon, click About Windows Defender, and
> then click Check for Updates.
>
> "Windows Defender definitions haven't been updated"
> http://support.microsoft.com/Default.aspx?kbid=915105
>
> --
> Carey Frisch
> Microsoft MVP
> Windows - Shell/User
> Microsoft Community Newsgroups
> news://msnews.microsoft.com/
>
> ---------------------------------------------------------------------------Â*----------------
>
> "Enoch Root" wrote:
>
> | Glad I'm not the only one. I've been getting the same thing. It's also been
> | trying to update automatically for several days and failed. If you try via
> | Windows Update, critical updates then it downloads but also fails to install.
> | It says the problem occurs after you uninstall and try to reinstall Windows
> | Defender, but I have never done either, and I upgraded from Microsoft
> | Antispyware, so have been using it for a year. There is definately a bug at
> | microsoft's end.
>
>

The solution that worked for me was uninstall Windows Defender, download the
latest version, install and update. It just seems that the latest update is
somehow not compatible with the old version of Windows Defender.

--
Dennis

Disclaimer: The above is my opinion. I do not guarantee it. Be sure to back
up any files involved and use at your own risk. Batteries not included. Not
for internal use. Don't run with knives.

"Alias" <aka@[notme]maskedandanonymous.org> wrote in message
news:%...
> AspireZ wrote:
>> Hi all ..
>>
>> i need help
>>
>> i got this messeage when am trying update the windows defender ...
>>
>> "windows defender was unable to complete the update :
>> 0x80240022. the wrong diskette is in the drive. Insert %2 (Volume Serial
>> Number : %3) into drive %1. "
>>
>> thank you.
>
> If you're not a paid BETA tester and you value your machine DON'T
> download, install and run BETA software!
>
> Alias

I uninstalled Windows defender completely and then re-installed it. When the
program went out to get all of the updates, it worked.

"Jack Carr" wrote:

> I tried this and it failed. The message received was:
>
> Windows Defender was unable to complete the update:
> 0x80240022. The wrong diskette is in the drive. Insert %2 (Volume Serial
> Number: %3) into drive %1.
>
> "Carey Frisch [MVP]" wrote:
>
> > Try this workaround:
> >
> > 1. Remove the current signature file. To do this, click Start, click Run, type
> > Msiexec /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}
> > and then click OK.
> > 2. Open Windows Defender. To do this, click Start, click Programs,
> > and then click Windows Defender.
> > 3. Check for new definitions. To do this, click the Help options arrow next
> > to the Windows Defender Help icon, click About Windows Defender, and
> > then click Check for Updates.
> >
> > "Windows Defender definitions haven't been updated"
> > http://support.microsoft.com/Default.aspx?kbid=915105
> >
> > --
> > Carey Frisch
> > Microsoft MVP
> > Windows - Shell/User
> > Microsoft Community Newsgroups
> > news://msnews.microsoft.com/
> >
> > ---------------------------------------------------------------------------Â*----------------
> >
> > "Enoch Root" wrote:
> >
> > | Glad I'm not the only one. I've been getting the same thing. It's also been
> > | trying to update automatically for several days and failed. If you try via
> > | Windows Update, critical updates then it downloads but also fails to install.
> > | It says the problem occurs after you uninstall and try to reinstall Windows
> > | Defender, but I have never done either, and I upgraded from Microsoft
> > | Antispyware, so have been using it for a year. There is definately a bug at
> > | microsoft's end.
> >
> >

Dennis, you are right on. Your solution worked.
"Dennis Marks" <> wrote in message
news:...
> The solution that worked for me was uninstall Windows Defender, download
> the latest version, install and update. It just seems that the latest
> update is somehow not compatible with the old version of Windows Defender.
>
> --
> Dennis
>
> Disclaimer: The above is my opinion. I do not guarantee it. Be sure to
> back up any files involved and use at your own risk. Batteries not
> included. Not for internal use. Don't run with knives.
>
> "Alias" <aka@[notme]maskedandanonymous.org> wrote in message
> news:%...
>> AspireZ wrote:
>>> Hi all ..
>>>
>>> i need help
>>>
>>> i got this messeage when am trying update the windows defender ...
>>>
>>> "windows defender was unable to complete the update :
>>> 0x80240022. the wrong diskette is in the drive. Insert %2 (Volume
>>> Serial Number : %3) into drive %1. "
>>>
>>> thank you.
>>
>> If you're not a paid BETA tester and you value your machine DON'T
>> download, install and run BETA software!
>>
>> Alias
>
>

Take your screed to the ALT newsgroups, Alias.

Alias wrote:
> If you're not a paid BETA tester and you value your machine DON'T
> download, install and run BETA software!