"Windows encountered a problem installing the driver software for your device"

Here's a techie one.........
Vista Ultimate 64-bit

I get the following message:
"Windows encountered a problem installing the driver software for your
device"

I click the boxes to take me to the
"Update for Windows Vista for x64-based Systems (KB940199)"

which apparently can help fix this (corrupt or deleted Infcache.1)

The thing is, I can download the fix but when applying WIndows states that
this update is not for my system.


Can anyone help me to try and fix this?

thanks
Paul

Hi Paul,

Not sure why the KB is reporting your Windows version incorrectly as I
looked over that KB and your System meets the requirements.

You might try MS Support.......
http://support.microsoft.com/oas/def...9&gprid=455000

I did search several pages and found others with the same problem trying to
install the hot-fix, but did not find any solutions, sorry.

--
All the best,
SG

Is your computer system ready for Vista?
https://winqual.microsoft.com/hcl/
Want to keep up with the latest news from MS?
http://news.google.com/nwshp?tab=wn&ned=us&topic=t
Just type in Microsoft

"Boba Fett" <---> wrote in message
news:%...
> Here's a techie one.........
> Vista Ultimate 64-bit
>
> I get the following message:
> "Windows encountered a problem installing the driver software for your
> device"
>
> I click the boxes to take me to the
> "Update for Windows Vista for x64-based Systems (KB940199)"
>
> which apparently can help fix this (corrupt or deleted Infcache.1)
>
> The thing is, I can download the fix but when applying WIndows states that
> this update is not for my system.
>
>
> Can anyone help me to try and fix this?
>
> thanks
> Paul
>
>

Thanks SG,

I did a bit of tinkering and found that UNinstalling SP1 and restarting
helped.
Two things happened: some of the hardware installed automatically,
and second: anything else I forced an update on the driver and everytime it
completed it's install.
Then I reinstalled SP1 and carried on!
So, no hair loss today......
Paul

"SG" <> wrote in message
news:#...
> Hi Paul,
>
> Not sure why the KB is reporting your Windows version incorrectly as I
> looked over that KB and your System meets the requirements.
>
> You might try MS Support.......
> http://support.microsoft.com/oas/def...9&gprid=455000
>
> I did search several pages and found others with the same problem trying
> to install the hot-fix, but did not find any solutions, sorry.
>
> --
> All the best,
> SG
>
> Is your computer system ready for Vista?
> https://winqual.microsoft.com/hcl/
> Want to keep up with the latest news from MS?
> http://news.google.com/nwshp?tab=wn&ned=us&topic=t
> Just type in Microsoft
>
> "Boba Fett" <---> wrote in message
> news:%...
>> Here's a techie one.........
>> Vista Ultimate 64-bit
>>
>> I get the following message:
>> "Windows encountered a problem installing the driver software for your
>> device"
>>
>> I click the boxes to take me to the
>> "Update for Windows Vista for x64-based Systems (KB940199)"
>>
>> which apparently can help fix this (corrupt or deleted Infcache.1)
>>
>> The thing is, I can download the fix but when applying WIndows states
>> that this update is not for my system.
>>
>>
>> Can anyone help me to try and fix this?
>>
>> thanks
>> Paul
>>
>>
>

Hi Paul,

Good deal and glad you got things going.

--
All the best,
SG

Is your computer system ready for Vista?
https://winqual.microsoft.com/hcl/
Want to keep up with the latest news from MS?
http://news.google.com/nwshp?tab=wn&ned=us&topic=t
Just type in Microsoft

"Boba Fett" <---> wrote in message
news:ur$...
> Thanks SG,
>
> I did a bit of tinkering and found that UNinstalling SP1 and restarting
> helped.
> Two things happened: some of the hardware installed automatically,
> and second: anything else I forced an update on the driver and everytime
> it completed it's install.
> Then I reinstalled SP1 and carried on!
> So, no hair loss today......
> Paul
>
> "SG" <> wrote in message
> news:#...
>> Hi Paul,
>>
>> Not sure why the KB is reporting your Windows version incorrectly as I
>> looked over that KB and your System meets the requirements.
>>
>> You might try MS Support.......
>> http://support.microsoft.com/oas/def...9&gprid=455000
>>
>> I did search several pages and found others with the same problem trying
>> to install the hot-fix, but did not find any solutions, sorry.
>>
>> --
>> All the best,
>> SG
>>
>> Is your computer system ready for Vista?
>> https://winqual.microsoft.com/hcl/
>> Want to keep up with the latest news from MS?
>> http://news.google.com/nwshp?tab=wn&ned=us&topic=t
>> Just type in Microsoft
>>
>> "Boba Fett" <---> wrote in message
>> news:%...
>>> Here's a techie one.........
>>> Vista Ultimate 64-bit
>>>
>>> I get the following message:
>>> "Windows encountered a problem installing the driver software for your
>>> device"
>>>
>>> I click the boxes to take me to the
>>> "Update for Windows Vista for x64-based Systems (KB940199)"
>>>
>>> which apparently can help fix this (corrupt or deleted Infcache.1)
>>>
>>> The thing is, I can download the fix but when applying WIndows states
>>> that this update is not for my system.
>>>
>>>
>>> Can anyone help me to try and fix this?
>>>
>>> thanks
>>> Paul
>>>
>>>
>>