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"Windows encountered a problem installing the driver software for your device"

 
 
Alan Morris [MSFT]
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      01-24-2008
pick up this hot fix if the list of printers in the manufacture model page
does not contain 100s of entries.

>>>> Error message when you try to install a new hardware device in Windows
>>>> Vista: "Windows encountered a problem installing the driver software
>>>> for
>>>> your device"
>>>>

http://support.microsoft.com/kb/937187



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.


 
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fourbluenotes
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      02-12-2008
THe link doesnt work anymore. Where can I download the fix?

"Alan Morris [MSFT]" wrote:

> pick up this hot fix if the list of printers in the manufacture model page
> does not contain 100s of entries.
>
> >>>> Error message when you try to install a new hardware device in Windows
> >>>> Vista: "Windows encountered a problem installing the driver software
> >>>> for
> >>>> your device"
> >>>>

> http://support.microsoft.com/kb/937187
>
>
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>

 
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Alan Morris [MSFT]
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      02-12-2008
this still works for me.

Can someone else confirm

http://support.microsoft.com/kb/937187


the fix for this setup issue is included in Vista SP1



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"fourbluenotes" <> wrote in message
news:565F708E-43D7-46F4-B4CC-...
> THe link doesnt work anymore. Where can I download the fix?
>
> "Alan Morris [MSFT]" wrote:
>
>> pick up this hot fix if the list of printers in the manufacture model
>> page
>> does not contain 100s of entries.
>>
>> >>>> Error message when you try to install a new hardware device in
>> >>>> Windows
>> >>>> Vista: "Windows encountered a problem installing the driver software
>> >>>> for
>> >>>> your device"
>> >>>>

>> http://support.microsoft.com/kb/937187
>>
>>
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/search/?adv=1
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>>
>>



 
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