Windows Experience Index Doesn't Work

For whatever reason, shortly after installing Windows Vista Ultimate back in
January my Windows Experience Index won't update. I thought it was a driver
issue so I have all up-to-date drivers, including the latest from Nvidia.
The OS will run the tests, but when it gets to the end it says something
failed to work and therefore doesn't change anything. Any way to repair this
or find out what is hanging it up?

Go to C:\Windows\Performance\WinSAT, and look at the winsat.log. Can you
see anything (towards the end of the log) that indicates the cause of the
failure?


"mikeynavy1" <> wrote in message
news:A75072C6-9C72-4F3E-986B-...
> For whatever reason, shortly after installing Windows Vista Ultimate back
> in
> January my Windows Experience Index won't update. I thought it was a
> driver
> issue so I have all up-to-date drivers, including the latest from Nvidia.
> The OS will run the tests, but when it gets to the end it says something
> failed to work and therefore doesn't change anything. Any way to repair
> this
> or find out what is hanging it up?

Thanks. This was the error message I saw in there:

198406 (3144) - winsat\main.cpp:1161: > Running Assessment: media '-input
{winsatencode.wmv} -encode {winsat.prx}'
198828 (3144) - winsat\main.cpp:1430: > Assessment FAILED due to an error

That doesn't really help in that I don't what "what error" caused it to fail.

"dean-dean" wrote:

> Go to C:\Windows\Performance\WinSAT, and look at the winsat.log. Can you
> see anything (towards the end of the log) that indicates the cause of the
> failure?
>
>
> "mikeynavy1" <> wrote in message
> news:A75072C6-9C72-4F3E-986B-...
> > For whatever reason, shortly after installing Windows Vista Ultimate back
> > in
> > January my Windows Experience Index won't update. I thought it was a
> > driver
> > issue so I have all up-to-date drivers, including the latest from Nvidia.
> > The OS will run the tests, but when it gets to the end it says something
> > failed to work and therefore doesn't change anything. Any way to repair
> > this
> > or find out what is hanging it up?
>

It appears to mean that around the time it tried to play a test media file,
it failed. Go to C:\Windows\Performance\WinSAT. Try to play the files
winsatencode.wmv and winsat.wmv. Do they Play?

If so, try this. In C:\Windows\Performance\WinSAT, rename the folder
DataStore to OldDatastore, and try running the Update My Score again.


"mikeynavy1" <> wrote in message
news:9F36007E-BF41-488B-A595-...
> Thanks. This was the error message I saw in there:
>
> 198406 (3144) - winsat\main.cpp:1161: > Running Assessment: media '-input
> {winsatencode.wmv} -encode {winsat.prx}'
> 198828 (3144) - winsat\main.cpp:1430: > Assessment FAILED due to an error
>
> That doesn't really help in that I don't what "what error" caused it to
> fail.
>
> "dean-dean" wrote:
>
>> Go to C:\Windows\Performance\WinSAT, and look at the winsat.log. Can you
>> see anything (towards the end of the log) that indicates the cause of the
>> failure?
>>
>>
>> "mikeynavy1" <> wrote in message
>> news:A75072C6-9C72-4F3E-986B-...
>> > For whatever reason, shortly after installing Windows Vista Ultimate
>> > back
>> > in
>> > January my Windows Experience Index won't update. I thought it was a
>> > driver
>> > issue so I have all up-to-date drivers, including the latest from
>> > Nvidia.
>> > The OS will run the tests, but when it gets to the end it says
>> > something
>> > failed to work and therefore doesn't change anything. Any way to
>> > repair
>> > this
>> > or find out what is hanging it up?
>>

Winsat.wmv played. Winsatencode.wmv started and then stopped very fast
(after like a second). It looks they are the same video, but winsatencode
may have some how corrupted. Do you know where I can download the same file
to try?

"dean-dean" wrote:

> It appears to mean that around the time it tried to play a test media file,
> it failed. Go to C:\Windows\Performance\WinSAT. Try to play the files
> winsatencode.wmv and winsat.wmv. Do they Play?
>
> If so, try this. In C:\Windows\Performance\WinSAT, rename the folder
> DataStore to OldDatastore, and try running the Update My Score again.
>
>
> "mikeynavy1" <> wrote in message
> news:9F36007E-BF41-488B-A595-...
> > Thanks. This was the error message I saw in there:
> >
> > 198406 (3144) - winsat\main.cpp:1161: > Running Assessment: media '-input
> > {winsatencode.wmv} -encode {winsat.prx}'
> > 198828 (3144) - winsat\main.cpp:1430: > Assessment FAILED due to an error
> >
> > That doesn't really help in that I don't what "what error" caused it to
> > fail.
> >
> > "dean-dean" wrote:
> >
> >> Go to C:\Windows\Performance\WinSAT, and look at the winsat.log. Can you
> >> see anything (towards the end of the log) that indicates the cause of the
> >> failure?
> >>
> >>
> >> "mikeynavy1" <> wrote in message
> >> news:A75072C6-9C72-4F3E-986B-...
> >> > For whatever reason, shortly after installing Windows Vista Ultimate
> >> > back
> >> > in
> >> > January my Windows Experience Index won't update. I thought it was a
> >> > driver
> >> > issue so I have all up-to-date drivers, including the latest from
> >> > Nvidia.
> >> > The OS will run the tests, but when it gets to the end it says
> >> > something
> >> > failed to work and therefore doesn't change anything. Any way to
> >> > repair
> >> > this
> >> > or find out what is hanging it up?
> >>
>

Is Windows Media Player the default player for .wmv files on your computer?
Yes, both files are only about a second long, winsatencode.wmv seems to play
even faster than the other, and ends abruptly. As long as Windows Media
Player played it, and didn't freeze or crash, things should be okay. To
check the file, try running the System File Checker. To do this, right
click on Command Prompt (Start Menu\Programs\Accessories), and choose Run as
Administrator. Copy the following, and Paste it after the prompt:

sfc /SCANFILE="C:\Windows\Performance\WinSAT\winsatenco de.wmv"

Press Enter. Then do the same for the other file:

sfc /SCANFILE="C:\Windows\Performance\WinSAT\winsat.wmv "

Press Enter. If things are okay and you are given the text message "Windows
Resource Protection did not find any integrity violations", or that it found
errors and they were corrected, proceed to renaming the folder DataStore to
OldDatastore, under C:\Windows\Performance\WinSAT, and try running the
Update My Score again.

"mikeynavy1" <> wrote in message
news:5C373BD9-6B99-4FA6-8812-...
> Winsat.wmv played. Winsatencode.wmv started and then stopped very fast
> (after like a second). It looks they are the same video, but winsatencode
> may have some how corrupted. Do you know where I can download the same
> file
> to try?
>
> "dean-dean" wrote:
>
>> It appears to mean that around the time it tried to play a test media
>> file,
>> it failed. Go to C:\Windows\Performance\WinSAT. Try to play the files
>> winsatencode.wmv and winsat.wmv. Do they Play?
>>
>> If so, try this. In C:\Windows\Performance\WinSAT, rename the folder
>> DataStore to OldDatastore, and try running the Update My Score again.
>>
>>
>> "mikeynavy1" <> wrote in message
>> news:9F36007E-BF41-488B-A595-...
>> > Thanks. This was the error message I saw in there:
>> >
>> > 198406 (3144) - winsat\main.cpp:1161: > Running Assessment: media
>> > '-input
>> > {winsatencode.wmv} -encode {winsat.prx}'
>> > 198828 (3144) - winsat\main.cpp:1430: > Assessment FAILED due to an
>> > error
>> >
>> > That doesn't really help in that I don't what "what error" caused it to
>> > fail.
>> >
>> > "dean-dean" wrote:
>> >
>> >> Go to C:\Windows\Performance\WinSAT, and look at the winsat.log. Can
>> >> you
>> >> see anything (towards the end of the log) that indicates the cause of
>> >> the
>> >> failure?
>> >>
>> >>
>> >> "mikeynavy1" <> wrote in message
>> >> news:A75072C6-9C72-4F3E-986B-...
>> >> > For whatever reason, shortly after installing Windows Vista Ultimate
>> >> > back
>> >> > in
>> >> > January my Windows Experience Index won't update. I thought it was
>> >> > a
>> >> > driver
>> >> > issue so I have all up-to-date drivers, including the latest from
>> >> > Nvidia.
>> >> > The OS will run the tests, but when it gets to the end it says
>> >> > something
>> >> > failed to work and therefore doesn't change anything. Any way to
>> >> > repair
>> >> > this
>> >> > or find out what is hanging it up?
>> >>
>>

I checked both files like you said, and confirmed that Media Player is the
default player. I ran the test again and same thing. Maybe it will be
something Microsoft can fix when they eventually come out with SP1. I'm not
sure what else to try. I think the assessment is more a tool for choosing
software and has no bearing on actual Windows performance right?

"dean-dean" wrote:

> Is Windows Media Player the default player for .wmv files on your computer?
> Yes, both files are only about a second long, winsatencode.wmv seems to play
> even faster than the other, and ends abruptly. As long as Windows Media
> Player played it, and didn't freeze or crash, things should be okay. To
> check the file, try running the System File Checker. To do this, right
> click on Command Prompt (Start Menu\Programs\Accessories), and choose Run as
> Administrator. Copy the following, and Paste it after the prompt:
>
> sfc /SCANFILE="C:\Windows\Performance\WinSAT\winsatenco de.wmv"
>
> Press Enter. Then do the same for the other file:
>
> sfc /SCANFILE="C:\Windows\Performance\WinSAT\winsat.wmv "
>
> Press Enter. If things are okay and you are given the text message "Windows
> Resource Protection did not find any integrity violations", or that it found
> errors and they were corrected, proceed to renaming the folder DataStore to
> OldDatastore, under C:\Windows\Performance\WinSAT, and try running the
> Update My Score again.
>
> "mikeynavy1" <> wrote in message
> news:5C373BD9-6B99-4FA6-8812-...
> > Winsat.wmv played. Winsatencode.wmv started and then stopped very fast
> > (after like a second). It looks they are the same video, but winsatencode
> > may have some how corrupted. Do you know where I can download the same
> > file
> > to try?
> >
> > "dean-dean" wrote:
> >
> >> It appears to mean that around the time it tried to play a test media
> >> file,
> >> it failed. Go to C:\Windows\Performance\WinSAT. Try to play the files
> >> winsatencode.wmv and winsat.wmv. Do they Play?
> >>
> >> If so, try this. In C:\Windows\Performance\WinSAT, rename the folder
> >> DataStore to OldDatastore, and try running the Update My Score again.
> >>
> >>
> >> "mikeynavy1" <> wrote in message
> >> news:9F36007E-BF41-488B-A595-...
> >> > Thanks. This was the error message I saw in there:
> >> >
> >> > 198406 (3144) - winsat\main.cpp:1161: > Running Assessment: media
> >> > '-input
> >> > {winsatencode.wmv} -encode {winsat.prx}'
> >> > 198828 (3144) - winsat\main.cpp:1430: > Assessment FAILED due to an
> >> > error
> >> >
> >> > That doesn't really help in that I don't what "what error" caused it to
> >> > fail.
> >> >
> >> > "dean-dean" wrote:
> >> >
> >> >> Go to C:\Windows\Performance\WinSAT, and look at the winsat.log. Can
> >> >> you
> >> >> see anything (towards the end of the log) that indicates the cause of
> >> >> the
> >> >> failure?
> >> >>
> >> >>
> >> >> "mikeynavy1" <> wrote in message
> >> >> news:A75072C6-9C72-4F3E-986B-...
> >> >> > For whatever reason, shortly after installing Windows Vista Ultimate
> >> >> > back
> >> >> > in
> >> >> > January my Windows Experience Index won't update. I thought it was
> >> >> > a
> >> >> > driver
> >> >> > issue so I have all up-to-date drivers, including the latest from
> >> >> > Nvidia.
> >> >> > The OS will run the tests, but when it gets to the end it says
> >> >> > something
> >> >> > failed to work and therefore doesn't change anything. Any way to
> >> >> > repair
> >> >> > this
> >> >> > or find out what is hanging it up?
> >> >>
> >>
>
>

Did you try renaming the DataStore folder under
C:\Windows\Performance\WinSAT to OldDatastore? If that didn't work, rename
it back to DataStore. Open the DataStore folder, and create a New Folder
within the DataStore folder. Cut and Paste, or Drag, all the XML Documents
(.xml files) in DataStore into the New Folder. Drag the New Folder to your
desktop. Then try to update your score. If this doesn't work, move the .xml
files back as they were, and delete the empty New Folder. If it does work,
delete the New Folder, and all the files in it.

You're right, the Score doesn't affect how your computer runs. The only
caveat I'm aware of is that you can't turn on the Aero theme unless your
computer meets a certain criteria of the Windows Experience Index.



"mikeynavy1" <> wrote in message
news:78320D3E-026C-40B7-BBF4-...
>I checked both files like you said, and confirmed that Media Player is the
> default player. I ran the test again and same thing. Maybe it will be
> something Microsoft can fix when they eventually come out with SP1. I'm
> not
> sure what else to try. I think the assessment is more a tool for choosing
> software and has no bearing on actual Windows performance right?
>
> "dean-dean" wrote:
>
>> Is Windows Media Player the default player for .wmv files on your
>> computer?
>> Yes, both files are only about a second long, winsatencode.wmv seems to
>> play
>> even faster than the other, and ends abruptly. As long as Windows Media
>> Player played it, and didn't freeze or crash, things should be okay. To
>> check the file, try running the System File Checker. To do this, right
>> click on Command Prompt (Start Menu\Programs\Accessories), and choose Run
>> as
>> Administrator. Copy the following, and Paste it after the prompt:
>>
>> sfc /SCANFILE="C:\Windows\Performance\WinSAT\winsatenco de.wmv"
>>
>> Press Enter. Then do the same for the other file:
>>
>> sfc /SCANFILE="C:\Windows\Performance\WinSAT\winsat.wmv "
>>
>> Press Enter. If things are okay and you are given the text message
>> "Windows
>> Resource Protection did not find any integrity violations", or that it
>> found
>> errors and they were corrected, proceed to renaming the folder DataStore
>> to
>> OldDatastore, under C:\Windows\Performance\WinSAT, and try running the
>> Update My Score again.
>>
>> "mikeynavy1" <> wrote in message
>> news:5C373BD9-6B99-4FA6-8812-...
>> > Winsat.wmv played. Winsatencode.wmv started and then stopped very fast
>> > (after like a second). It looks they are the same video, but
>> > winsatencode
>> > may have some how corrupted. Do you know where I can download the same
>> > file
>> > to try?
>> >
>> > "dean-dean" wrote:
>> >
>> >> It appears to mean that around the time it tried to play a test media
>> >> file,
>> >> it failed. Go to C:\Windows\Performance\WinSAT. Try to play the files
>> >> winsatencode.wmv and winsat.wmv. Do they Play?
>> >>
>> >> If so, try this. In C:\Windows\Performance\WinSAT, rename the folder
>> >> DataStore to OldDatastore, and try running the Update My Score again.
>> >>
>> >>
>> >> "mikeynavy1" <> wrote in message
>> >> news:9F36007E-BF41-488B-A595-...
>> >> > Thanks. This was the error message I saw in there:
>> >> >
>> >> > 198406 (3144) - winsat\main.cpp:1161: > Running Assessment: media
>> >> > '-input
>> >> > {winsatencode.wmv} -encode {winsat.prx}'
>> >> > 198828 (3144) - winsat\main.cpp:1430: > Assessment FAILED due to an
>> >> > error
>> >> >
>> >> > That doesn't really help in that I don't what "what error" caused it
>> >> > to
>> >> > fail.
>> >> >
>> >> > "dean-dean" wrote:
>> >> >
>> >> >> Go to C:\Windows\Performance\WinSAT, and look at the winsat.log.
>> >> >> Can
>> >> >> you
>> >> >> see anything (towards the end of the log) that indicates the cause
>> >> >> of
>> >> >> the
>> >> >> failure?
>> >> >>
>> >> >>
>> >> >> "mikeynavy1" <> wrote in
>> >> >> message
>> >> >> news:A75072C6-9C72-4F3E-986B-...
>> >> >> > For whatever reason, shortly after installing Windows Vista
>> >> >> > Ultimate
>> >> >> > back
>> >> >> > in
>> >> >> > January my Windows Experience Index won't update. I thought it
>> >> >> > was
>> >> >> > a
>> >> >> > driver
>> >> >> > issue so I have all up-to-date drivers, including the latest from
>> >> >> > Nvidia.
>> >> >> > The OS will run the tests, but when it gets to the end it says
>> >> >> > something
>> >> >> > failed to work and therefore doesn't change anything. Any way to
>> >> >> > repair
>> >> >> > this
>> >> >> > or find out what is hanging it up?
>> >> >>
>> >>
>>
>>

Thanks for helping. Still nothing. I tried all those things and after
running all the tests it still comes back with the error message and updates
nothing. Right now my computer shows a score of "4.0 Unrated" I am able to
run Aero though (transparent windows and what not). Is there a way to
reinstall Media Player? That is all I can think of right now. My Nvidia
drivers are the most up-to-date and have always been...so I don't think
that's it. Frustrating.

"dean-dean" wrote:

> Did you try renaming the DataStore folder under
> C:\Windows\Performance\WinSAT to OldDatastore? If that didn't work, rename
> it back to DataStore. Open the DataStore folder, and create a New Folder
> within the DataStore folder. Cut and Paste, or Drag, all the XML Documents
> (.xml files) in DataStore into the New Folder. Drag the New Folder to your
> desktop. Then try to update your score. If this doesn't work, move the .xml
> files back as they were, and delete the empty New Folder. If it does work,
> delete the New Folder, and all the files in it.
>
> You're right, the Score doesn't affect how your computer runs. The only
> caveat I'm aware of is that you can't turn on the Aero theme unless your
> computer meets a certain criteria of the Windows Experience Index.
>
>
>
> "mikeynavy1" <> wrote in message
> news:78320D3E-026C-40B7-BBF4-...
> >I checked both files like you said, and confirmed that Media Player is the
> > default player. I ran the test again and same thing. Maybe it will be
> > something Microsoft can fix when they eventually come out with SP1. I'm
> > not
> > sure what else to try. I think the assessment is more a tool for choosing
> > software and has no bearing on actual Windows performance right?
> >
> > "dean-dean" wrote:
> >
> >> Is Windows Media Player the default player for .wmv files on your
> >> computer?
> >> Yes, both files are only about a second long, winsatencode.wmv seems to
> >> play
> >> even faster than the other, and ends abruptly. As long as Windows Media
> >> Player played it, and didn't freeze or crash, things should be okay. To
> >> check the file, try running the System File Checker. To do this, right
> >> click on Command Prompt (Start Menu\Programs\Accessories), and choose Run
> >> as
> >> Administrator. Copy the following, and Paste it after the prompt:
> >>
> >> sfc /SCANFILE="C:\Windows\Performance\WinSAT\winsatenco de.wmv"
> >>
> >> Press Enter. Then do the same for the other file:
> >>
> >> sfc /SCANFILE="C:\Windows\Performance\WinSAT\winsat.wmv "
> >>
> >> Press Enter. If things are okay and you are given the text message
> >> "Windows
> >> Resource Protection did not find any integrity violations", or that it
> >> found
> >> errors and they were corrected, proceed to renaming the folder DataStore
> >> to
> >> OldDatastore, under C:\Windows\Performance\WinSAT, and try running the
> >> Update My Score again.
> >>
> >> "mikeynavy1" <> wrote in message
> >> news:5C373BD9-6B99-4FA6-8812-...
> >> > Winsat.wmv played. Winsatencode.wmv started and then stopped very fast
> >> > (after like a second). It looks they are the same video, but
> >> > winsatencode
> >> > may have some how corrupted. Do you know where I can download the same
> >> > file
> >> > to try?
> >> >
> >> > "dean-dean" wrote:
> >> >
> >> >> It appears to mean that around the time it tried to play a test media
> >> >> file,
> >> >> it failed. Go to C:\Windows\Performance\WinSAT. Try to play the files
> >> >> winsatencode.wmv and winsat.wmv. Do they Play?
> >> >>
> >> >> If so, try this. In C:\Windows\Performance\WinSAT, rename the folder
> >> >> DataStore to OldDatastore, and try running the Update My Score again.
> >> >>
> >> >>
> >> >> "mikeynavy1" <> wrote in message
> >> >> news:9F36007E-BF41-488B-A595-...
> >> >> > Thanks. This was the error message I saw in there:
> >> >> >
> >> >> > 198406 (3144) - winsat\main.cpp:1161: > Running Assessment: media
> >> >> > '-input
> >> >> > {winsatencode.wmv} -encode {winsat.prx}'
> >> >> > 198828 (3144) - winsat\main.cpp:1430: > Assessment FAILED due to an
> >> >> > error
> >> >> >
> >> >> > That doesn't really help in that I don't what "what error" caused it
> >> >> > to
> >> >> > fail.
> >> >> >
> >> >> > "dean-dean" wrote:
> >> >> >
> >> >> >> Go to C:\Windows\Performance\WinSAT, and look at the winsat.log.
> >> >> >> Can
> >> >> >> you
> >> >> >> see anything (towards the end of the log) that indicates the cause
> >> >> >> of
> >> >> >> the
> >> >> >> failure?
> >> >> >>
> >> >> >>
> >> >> >> "mikeynavy1" <> wrote in
> >> >> >> message
> >> >> >> news:A75072C6-9C72-4F3E-986B-...
> >> >> >> > For whatever reason, shortly after installing Windows Vista
> >> >> >> > Ultimate
> >> >> >> > back
> >> >> >> > in
> >> >> >> > January my Windows Experience Index won't update. I thought it
> >> >> >> > was
> >> >> >> > a
> >> >> >> > driver
> >> >> >> > issue so I have all up-to-date drivers, including the latest from
> >> >> >> > Nvidia.
> >> >> >> > The OS will run the tests, but when it gets to the end it says
> >> >> >> > something
> >> >> >> > failed to work and therefore doesn't change anything. Any way to
> >> >> >> > repair
> >> >> >> > this
> >> >> >> > or find out what is hanging it up?
> >> >> >>
> >> >>
> >>
> >>
>
>

If you want to see if Windows Media Player is in need of repair, try running
the System File Checker. To do this, right click on Command
Prompt (Start Menu\Programs\Accessories), and choose
Run as Administrator. Copy the following, and Paste it after the prompt:

sfc /scannow

Press Enter. It will scan all your system files, and this includes Media
player's files. It may take a few minutes. If things are okay, you are
given the text message "Windows Resource Protection did not find any
integrity violations".

"mikeynavy1" <> wrote in message
news:067894F4-85E6-43E0-A5D8-...
> Thanks for helping. Still nothing. I tried all those things and after
> running all the tests it still comes back with the error message and
> updates
> nothing. Right now my computer shows a score of "4.0 Unrated" I am able
> to
> run Aero though (transparent windows and what not). Is there a way to
> reinstall Media Player? That is all I can think of right now. My Nvidia
> drivers are the most up-to-date and have always been...so I don't think
> that's it. Frustrating.
>
> "dean-dean" wrote:
>
>> Did you try renaming the DataStore folder under
>> C:\Windows\Performance\WinSAT to OldDatastore? If that didn't work,
>> rename
>> it back to DataStore. Open the DataStore folder, and create a New Folder
>> within the DataStore folder. Cut and Paste, or Drag, all the XML
>> Documents
>> (.xml files) in DataStore into the New Folder. Drag the New Folder to
>> your
>> desktop. Then try to update your score. If this doesn't work, move the
>> .xml
>> files back as they were, and delete the empty New Folder. If it does
>> work,
>> delete the New Folder, and all the files in it.
>>
>> You're right, the Score doesn't affect how your computer runs. The only
>> caveat I'm aware of is that you can't turn on the Aero theme unless your
>> computer meets a certain criteria of the Windows Experience Index.
>>
>>
>>
>> "mikeynavy1" <> wrote in message
>> news:78320D3E-026C-40B7-BBF4-...
>> >I checked both files like you said, and confirmed that Media Player is
>> >the
>> > default player. I ran the test again and same thing. Maybe it will be
>> > something Microsoft can fix when they eventually come out with SP1.
>> > I'm
>> > not
>> > sure what else to try. I think the assessment is more a tool for
>> > choosing
>> > software and has no bearing on actual Windows performance right?
>> >
>> > "dean-dean" wrote:
>> >
>> >> Is Windows Media Player the default player for .wmv files on your
>> >> computer?
>> >> Yes, both files are only about a second long, winsatencode.wmv seems
>> >> to
>> >> play
>> >> even faster than the other, and ends abruptly. As long as Windows
>> >> Media
>> >> Player played it, and didn't freeze or crash, things should be okay.
>> >> To
>> >> check the file, try running the System File Checker. To do this,
>> >> right
>> >> click on Command Prompt (Start Menu\Programs\Accessories), and choose
>> >> Run
>> >> as
>> >> Administrator. Copy the following, and Paste it after the prompt:
>> >>
>> >> sfc /SCANFILE="C:\Windows\Performance\WinSAT\winsatenco de.wmv"
>> >>
>> >> Press Enter. Then do the same for the other file:
>> >>
>> >> sfc /SCANFILE="C:\Windows\Performance\WinSAT\winsat.wmv "
>> >>
>> >> Press Enter. If things are okay and you are given the text message
>> >> "Windows
>> >> Resource Protection did not find any integrity violations", or that it
>> >> found
>> >> errors and they were corrected, proceed to renaming the folder
>> >> DataStore
>> >> to
>> >> OldDatastore, under C:\Windows\Performance\WinSAT, and try running the
>> >> Update My Score again.
>> >>
>> >> "mikeynavy1" <> wrote in message
>> >> news:5C373BD9-6B99-4FA6-8812-...
>> >> > Winsat.wmv played. Winsatencode.wmv started and then stopped very
>> >> > fast
>> >> > (after like a second). It looks they are the same video, but
>> >> > winsatencode
>> >> > may have some how corrupted. Do you know where I can download the
>> >> > same
>> >> > file
>> >> > to try?
>> >> >
>> >> > "dean-dean" wrote:
>> >> >
>> >> >> It appears to mean that around the time it tried to play a test
>> >> >> media
>> >> >> file,
>> >> >> it failed. Go to C:\Windows\Performance\WinSAT. Try to play the
>> >> >> files
>> >> >> winsatencode.wmv and winsat.wmv. Do they Play?
>> >> >>
>> >> >> If so, try this. In C:\Windows\Performance\WinSAT, rename the
>> >> >> folder
>> >> >> DataStore to OldDatastore, and try running the Update My Score
>> >> >> again.
>> >> >>
>> >> >>
>> >> >> "mikeynavy1" <> wrote in
>> >> >> message
>> >> >> news:9F36007E-BF41-488B-A595-...
>> >> >> > Thanks. This was the error message I saw in there:
>> >> >> >
>> >> >> > 198406 (3144) - winsat\main.cpp:1161: > Running Assessment: media
>> >> >> > '-input
>> >> >> > {winsatencode.wmv} -encode {winsat.prx}'
>> >> >> > 198828 (3144) - winsat\main.cpp:1430: > Assessment FAILED due to
>> >> >> > an
>> >> >> > error
>> >> >> >
>> >> >> > That doesn't really help in that I don't what "what error" caused
>> >> >> > it
>> >> >> > to
>> >> >> > fail.
>> >> >> >
>> >> >> > "dean-dean" wrote:
>> >> >> >
>> >> >> >> Go to C:\Windows\Performance\WinSAT, and look at the winsat.log.
>> >> >> >> Can
>> >> >> >> you
>> >> >> >> see anything (towards the end of the log) that indicates the
>> >> >> >> cause
>> >> >> >> of
>> >> >> >> the
>> >> >> >> failure?
>> >> >> >>
>> >> >> >>
>> >> >> >> "mikeynavy1" <> wrote in
>> >> >> >> message
>> >> >> >> news:A75072C6-9C72-4F3E-986B-...
>> >> >> >> > For whatever reason, shortly after installing Windows Vista
>> >> >> >> > Ultimate
>> >> >> >> > back
>> >> >> >> > in
>> >> >> >> > January my Windows Experience Index won't update. I thought
>> >> >> >> > it
>> >> >> >> > was
>> >> >> >> > a
>> >> >> >> > driver
>> >> >> >> > issue so I have all up-to-date drivers, including the latest
>> >> >> >> > from
>> >> >> >> > Nvidia.
>> >> >> >> > The OS will run the tests, but when it gets to the end it says
>> >> >> >> > something
>> >> >> >> > failed to work and therefore doesn't change anything. Any way
>> >> >> >> > to
>> >> >> >> > repair
>> >> >> >> > this
>> >> >> >> > or find out what is hanging it up?
>> >> >> >>
>> >> >>
>> >>
>> >>
>>
>>