Windows Explorer at 80-90% in CPU

Started my computer this am and it is not booting up properly. It will not
load the desktop or allow me access to the start menu. I looked at the task
manager and the explorer.exe file (under tab processes) says CPU 80 (I've
seen up to 98) and my other computer says 00. None of my desktop icons are
loading, my start menu doesn't work and I can't access any of my quick launch
icons. It won't allow me to access my F-Secure (anti-virus program) to try
and do a scan. Anyone have any ideas??? I am using Windows Vista on an Acer
Aspire 9300 laptop.

System Restore to a time before the problem started.



"Melissa" <> wrote in message
news:82BEA17B-00BE-45B8-BD43-...
> Started my computer this am and it is not booting up properly. It will
> not
> load the desktop or allow me access to the start menu. I looked at the
> task
> manager and the explorer.exe file (under tab processes) says CPU 80 (I've
> seen up to 98) and my other computer says 00. None of my desktop icons
> are
> loading, my start menu doesn't work and I can't access any of my quick
> launch
> icons. It won't allow me to access my F-Secure (anti-virus program) to
> try
> and do a scan. Anyone have any ideas??? I am using Windows Vista on an
> Acer
> Aspire 9300 laptop.

*I unfortunately do not have a restore point. There is an option to restore
to factory default but it says there is a password and I don't have one set
and it will not let me restore.

can I use the back up disc from another computer with vista on it? like my
husband's computer? Anyways this sucks.....I'll make sure I make a back up
next time.

Restore points are created by default. Are you certain you don't have any?

"Melissa" <> wrote in message
news:114B8B94-F563-4EB0-AD0C-...
> *I unfortunately do not have a restore point. There is an option to
> restore
> to factory default but it says there is a password and I don't have one
> set
> and it will not let me restore.
>
> can I use the back up disc from another computer with vista on it? like
> my
> husband's computer? Anyways this sucks.....I'll make sure I make a back
> up
> next time.
>
>

The only part of the computer I can access is somethng called Acer Empowering
Technology. And in that it says I have no restore point set.

do you know a way to open files without accessing the start menu? none of
my apps work - control panel is a blank page......ugh

what about using a back up disc from my hubby's comp? will it work??

"Bob" wrote:

> Restore points are created by default. Are you certain you don't have any?
>
> "Melissa" <> wrote in message
> news:114B8B94-F563-4EB0-AD0C-...
> > *I unfortunately do not have a restore point. There is an option to
> > restore
> > to factory default but it says there is a password and I don't have one
> > set
> > and it will not let me restore.
> >
> > can I use the back up disc from another computer with vista on it? like
> > my
> > husband's computer? Anyways this sucks.....I'll make sure I make a back
> > up
> > next time.
> >
> >
>
>

Press Winkey+R. In the small window that opens type rstrui.exe, hit ENTER.
If you don't see any restore points type sfc/scannow in the Winkey+R window,
hit ENTER.

> what about using a back up disc from my hubby's comp? will it work??

No.

"Melissa" <> wrote in message
news:915B6372-3F90-491D-A57D-...
> The only part of the computer I can access is somethng called Acer
> Empowering
> Technology. And in that it says I have no restore point set.
>
> do you know a way to open files without accessing the start menu? none of
> my apps work - control panel is a blank page......ugh
>
> what about using a back up disc from my hubby's comp? will it work??
>
> "Bob" wrote:
>
>> Restore points are created by default. Are you certain you don't have
>> any?
>>
>> "Melissa" <> wrote in message
>> news:114B8B94-F563-4EB0-AD0C-...
>> > *I unfortunately do not have a restore point. There is an option to
>> > restore
>> > to factory default but it says there is a password and I don't have one
>> > set
>> > and it will not let me restore.
>> >
>> > can I use the back up disc from another computer with vista on it?
>> > like
>> > my
>> > husband's computer? Anyways this sucks.....I'll make sure I make a
>> > back
>> > up
>> > next time.
>> >
>> >
>>
>>

"Melissa" <> wrote in message
news:82BEA17B-00BE-45B8-BD43-...
> Started my computer this am and it is not booting up properly. It will
> not
> load the desktop or allow me access to the start menu. I looked at the
> task
> manager and the explorer.exe file (under tab processes) says CPU 80 (I've
> seen up to 98) and my other computer says 00. None of my desktop icons
> are
> loading, my start menu doesn't work and I can't access any of my quick
> launch
> icons. It won't allow me to access my F-Secure (anti-virus program) to
> try
> and do a scan. Anyone have any ideas??? I am using Windows Vista on an
> Acer
> Aspire 9300 laptop.
>

Melissa, try the following by booting into safe mode (usually F8)

http://windowshelp.microsoft.com/Win...3621d1033.mspx

thanks Jim - I tried this but it also didn't work any other suggestions???

"Jim" wrote:

>
> "Melissa" <> wrote in message
> news:82BEA17B-00BE-45B8-BD43-...
> > Started my computer this am and it is not booting up properly. It will
> > not
> > load the desktop or allow me access to the start menu. I looked at the
> > task
> > manager and the explorer.exe file (under tab processes) says CPU 80 (I've
> > seen up to 98) and my other computer says 00. None of my desktop icons
> > are
> > loading, my start menu doesn't work and I can't access any of my quick
> > launch
> > icons. It won't allow me to access my F-Secure (anti-virus program) to
> > try
> > and do a scan. Anyone have any ideas??? I am using Windows Vista on an
> > Acer
> > Aspire 9300 laptop.
> >
>
> Melissa, try the following by booting into safe mode (usually F8)
>
> http://windowshelp.microsoft.com/Win...3621d1033.mspx
>
>

Thanks Bob - I also tried this pressing the winkey +R didn't work at all.
Any other suggestions??

"Bob" wrote:

> Press Winkey+R. In the small window that opens type rstrui.exe, hit ENTER.
> If you don't see any restore points type sfc/scannow in the Winkey+R window,
> hit ENTER.
>
> > what about using a back up disc from my hubby's comp? will it work??
>
> No.
>
> "Melissa" <> wrote in message
> news:915B6372-3F90-491D-A57D-...
> > The only part of the computer I can access is somethng called Acer
> > Empowering
> > Technology. And in that it says I have no restore point set.
> >
> > do you know a way to open files without accessing the start menu? none of
> > my apps work - control panel is a blank page......ugh
> >
> > what about using a back up disc from my hubby's comp? will it work??
> >
> > "Bob" wrote:
> >
> >> Restore points are created by default. Are you certain you don't have
> >> any?
> >>
> >> "Melissa" <> wrote in message
> >> news:114B8B94-F563-4EB0-AD0C-...
> >> > *I unfortunately do not have a restore point. There is an option to
> >> > restore
> >> > to factory default but it says there is a password and I don't have one
> >> > set
> >> > and it will not let me restore.
> >> >
> >> > can I use the back up disc from another computer with vista on it?
> >> > like
> >> > my
> >> > husband's computer? Anyways this sucks.....I'll make sure I make a
> >> > back
> >> > up
> >> > next time.
> >> >
> >> >
> >>
> >>
>
>

Try System Restore in Safe Mode
Press (F8) when you boot-up

Before trying System Restore in Safe Mode,
when you get to the "Windows Advanced Options Menu",
try using "Last Known Good Configuration".
http://www.computerhope.com/issues/chsafe.htm#03

If that doesn't work then go back to Safe Mode
and try System Restore.

More info on System restore;
http://www.howtogeek.com/howto/windo...ystem-restore/


-Michael

"Melissa" <> wrote in message
news:AD539E5D-E98F-4633-A786-...
> Thanks Bob - I also tried this pressing the winkey +R didn't work at all.
> Any other suggestions??
>
> "Bob" wrote:
>
>> Press Winkey+R. In the small window that opens type rstrui.exe, hit ENTER.
>> If you don't see any restore points type sfc/scannow in the Winkey+R window,
>> hit ENTER.
>>
>> > what about using a back up disc from my hubby's comp? will it work??
>>
>> No.
>>
>> "Melissa" <> wrote in message
>> news:915B6372-3F90-491D-A57D-...
>> > The only part of the computer I can access is somethng called Acer
>> > Empowering
>> > Technology. And in that it says I have no restore point set.
>> >
>> > do you know a way to open files without accessing the start menu? none of
>> > my apps work - control panel is a blank page......ugh
>> >
>> > what about using a back up disc from my hubby's comp? will it work??
>> >
>> > "Bob" wrote:
>> >
>> >> Restore points are created by default. Are you certain you don't have
>> >> any?
>> >>
>> >> "Melissa" <> wrote in message
>> >> news:114B8B94-F563-4EB0-AD0C-...
>> >> > *I unfortunately do not have a restore point. There is an option to
>> >> > restore
>> >> > to factory default but it says there is a password and I don't have one
>> >> > set
>> >> > and it will not let me restore.
>> >> >
>> >> > can I use the back up disc from another computer with vista on it?
>> >> > like
>> >> > my
>> >> > husband's computer? Anyways this sucks.....I'll make sure I make a
>> >> > back
>> >> > up
>> >> > next time.
>> >> >
>> >> >
>> >>
>> >>
>>
>>