Windows Explorer crashes from KB908531

I have had one hell of a computer nightmare here...... I had to uninstall
update KB908531 because I was getting the error message "Windows Explorer has
encountered an error and needs to close"..... Also it was causing the top
three icons at the left in the start menu to double once in awhile.... With
out that update the problems are gone......

Is there anybody else having this problem with KB908531 ??? I have finally
figured out how to get that update to stop showing up in my system tray as
needing to be installed so I have now turn my Automatic Updates back on.....
Is there a fix for this update??? Does Microsoft have a number I can call for
free tec support???
Please Help

Thanks
--
D.J.

nice, how did you do that?
i also get the "windows explorer has encountered an error and needs to close"
I cant use control panel or explorer at all.

"D.J." wrote:

> I have had one hell of a computer nightmare here...... I had to uninstall
> update KB908531 because I was getting the error message "Windows Explorer has
> encountered an error and needs to close"..... Also it was causing the top
> three icons at the left in the start menu to double once in awhile.... With
> out that update the problems are gone......
>
> Is there anybody else having this problem with KB908531 ??? I have finally
> figured out how to get that update to stop showing up in my system tray as
> needing to be installed so I have now turn my Automatic Updates back on.....
> Is there a fix for this update??? Does Microsoft have a number I can call for
> free tec support???
> Please Help
>
> Thanks
> --
> D.J.

For issues with this update please read this MSKB for a possible
resolution to the issue:

You may experience problems in Windows Explorer or in the Windows shell
after you install security update MS06-015(KB908531)
http://support.microsoft.com/kb/918165

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============



Hawken wrote:
> nice, how did you do that?
> i also get the "windows explorer has encountered an error and needs to close"
> I cant use control panel or explorer at all.
>
> "D.J." wrote:
>
>> I have had one hell of a computer nightmare here...... I had to uninstall
>> update KB908531 because I was getting the error message "Windows Explorer has
>> encountered an error and needs to close"..... Also it was causing the top
>> three icons at the left in the start menu to double once in awhile.... With
>> out that update the problems are gone......
>>
>> Is there anybody else having this problem with KB908531 ??? I have finally
>> figured out how to get that update to stop showing up in my system tray as
>> needing to be installed so I have now turn my Automatic Updates back on.....
>> Is there a fix for this update??? Does Microsoft have a number I can call for
>> free tec support???
>> Please Help
>>
>> Thanks
>> --
>> D.J.

Thanks for looking that up for us.
My problem now is that i cant get into regedit to change the settings.
"MowGreen" wrote:

> For issues with this update please read this MSKB for a possible
> resolution to the issue:
>
> You may experience problems in Windows Explorer or in the Windows shell
> after you install security update MS06-015(KB908531)
> http://support.microsoft.com/kb/918165
>
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Hawken wrote:
> > nice, how did you do that?
> > i also get the "windows explorer has encountered an error and needs to close"
> > I cant use control panel or explorer at all.
> >
> > "D.J." wrote:
> >
> >> I have had one hell of a computer nightmare here...... I had to uninstall
> >> update KB908531 because I was getting the error message "Windows Explorer has
> >> encountered an error and needs to close"..... Also it was causing the top
> >> three icons at the left in the start menu to double once in awhile.... With
> >> out that update the problems are gone......
> >>
> >> Is there anybody else having this problem with KB908531 ??? I have finally
> >> figured out how to get that update to stop showing up in my system tray as
> >> needing to be installed so I have now turn my Automatic Updates back on.....
> >> Is there a fix for this update??? Does Microsoft have a number I can call for
> >> free tec support???
> >> Please Help
> >>
> >> Thanks
> >> --
> >> D.J.
>

I tried to do it the way it said on http://support.microsoft.com/kb/918165
but it didnt work. On that page they say that the problem may have something
to do with Hewlett Packard. I got Hewlett packard computer so..
Well, im going back to good old Windows xp now.


> "MowGreen" wrote:
>
> > For issues with this update please read this MSKB for a possible
> > resolution to the issue:
> >
> > You may experience problems in Windows Explorer or in the Windows shell
> > after you install security update MS06-015(KB908531)
> > http://support.microsoft.com/kb/918165
> >
> > MowGreen [MVP 2003-2006]
> > ===============
> > *-343-* FDNY
> > Never Forgotten
> > ===============
> >
> >
> >
> > Hawken wrote:
> > > nice, how did you do that?
> > > i also get the "windows explorer has encountered an error and needs to close"
> > > I cant use control panel or explorer at all.
> > >
> > > "D.J." wrote:
> > >
> > >> I have had one hell of a computer nightmare here...... I had to uninstall
> > >> update KB908531 because I was getting the error message "Windows Explorer has
> > >> encountered an error and needs to close"..... Also it was causing the top
> > >> three icons at the left in the start menu to double once in awhile.... With
> > >> out that update the problems are gone......
> > >>
> > >> Is there anybody else having this problem with KB908531 ??? I have finally
> > >> figured out how to get that update to stop showing up in my system tray as
> > >> needing to be installed so I have now turn my Automatic Updates back on.....
> > >> Is there a fix for this update??? Does Microsoft have a number I can call for
> > >> free tec support???
> > >> Please Help
> > >>
> > >> Thanks
> > >> --
> > >> D.J.
> >

The Cause of the issue stems from :

> Security update 908531 (MS06-015) installs a new binary program, Verclsid.exe.
> The Verclsid.exe program validates shell extensions before they are instantiated
> by the Windows shell or by Windows Explorer. On some computers, the Verclsid.exe
> program stops responding. The following issues can cause the Verclsid.exe program
> to stop responding:
> • Share-to-Web software issues
>
> There have been reported issues where software that was previously distributed by
> Hewlett Packard (HP) causes the Verclsid.exe program to stop responding. The specific
> component that causes problems is the Share-to-Web namespace daemon (Hpgs2wnd.exe).
> This software is no longer distributed by HP, but was previously included with the
> following items:
> • HP PhotoSmart software
> • Any HP DeskJet printer that includes a card reader
> • HP scanners
> • Some HP CD-RWs and HP DVD-RWs
> • HP cameras
> The Share-to-Web namespace daemon can be found in the following folder:
> C:\Program Files\Hewlett-packard\Hp share-to-web\Hpgs2wnd.exe
> Share-to-Web software is automatically started when you start the computer.
> The software may also be started on the Start menu.

If none of the above are presently installed, then this KB article does
not pertain to your system.

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============



Hawken wrote:
> I tried to do it the way it said on http://support.microsoft.com/kb/918165
> but it didnt work. On that page they say that the problem may have something
> to do with Hewlett Packard. I got Hewlett packard computer so..
> Well, im going back to good old Windows xp now.
>
>
>> "MowGreen" wrote:
>>
>>> For issues with this update please read this MSKB for a possible
>>> resolution to the issue:
>>>
>>> You may experience problems in Windows Explorer or in the Windows shell
>>> after you install security update MS06-015(KB908531)
>>> http://support.microsoft.com/kb/918165
>>>
>>> MowGreen [MVP 2003-2006]
>>> ===============
>>> *-343-* FDNY
>>> Never Forgotten
>>> ===============
>>>
>>>
>>>
>>> Hawken wrote:
>>>> nice, how did you do that?
>>>> i also get the "windows explorer has encountered an error and needs to close"
>>>> I cant use control panel or explorer at all.
>>>>
>>>> "D.J." wrote:
>>>>
>>>>> I have had one hell of a computer nightmare here...... I had to uninstall
>>>>> update KB908531 because I was getting the error message "Windows Explorer has
>>>>> encountered an error and needs to close"..... Also it was causing the top
>>>>> three icons at the left in the start menu to double once in awhile.... With
>>>>> out that update the problems are gone......
>>>>>
>>>>> Is there anybody else having this problem with KB908531 ??? I have finally
>>>>> figured out how to get that update to stop showing up in my system tray as
>>>>> needing to be installed so I have now turn my Automatic Updates back on.....
>>>>> Is there a fix for this update??? Does Microsoft have a number I can call for
>>>>> free tec support???
>>>>> Please Help
>>>>>
>>>>> Thanks
>>>>> --
>>>>> D.J.

"Hawken" <> wrote in message
news:33668860-2622-427D-857B-...
>I tried to do it the way it said on http://support.microsoft.com/kb/918165
> but it didnt work. On that page they say that the problem may have something
> to do with Hewlett Packard. I got Hewlett packard computer so..


> Well, im going back to good old Windows xp now.


It may help if you explain what all you mean by that last remark.
E.g. one interpretation could be that you were trying Vista
and then trying to use WU under it you noticed some (unspecified)
problem symptoms.

Hmm... in fact, looking at the associated TechNet Security Bulletin
it's hard to guess what happens on each OS with this update.
Try looking in the update's install log for more clues.


Please, always post OS and version details when you are looking for help
in newsgroups, especially newsgroups, such as this one, which are
associated with no particular product or version.


HTH

Robert Aldwinckle
---