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Windows Explorer crashes randomly

 
 
hedera
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Posts: n/a

 
      01-16-2009
I have a Vista Home Premium laptop with SP1 installed. I frequently operate
with a Windows Explorer window up, giving me access to my files. Almost
every day, I get an error message that "Windows Explorer has stopped
working". Then I get a "Windows is trying to find a solution" windows, and
after that the whole desktop blanks and renews itself. Fortunately this
doesn't usually interrupt what I'm doing with another program, but it's very
annoying, and if there's a fix I'd like it.

This is NOT a problem with Internet Explorer. It is Windows Explorer.
Here's the event manager entry from the last crash:

Fault bucket 1047868402, type 1
Event Name: APPCRASH
Response: None
Cab Id: 0

Problem signature:
P1: Explorer.EXE
P2: 6.0.6001.18164
P3: 4907e242
P4: kernel32.dll
P5: 6.0.6001.18000
P6: 4791a76d
P7: c06d007f
P8: 000442eb
P9:
P10:

Attached files:
C:\Users\Karen E. Ivy\AppData\Local\Temp\WERA26A.tmp.version.txt

These files may be available here:
C:\Users\Karen E.
Ivy\AppData\Local\Microsoft\Windows\WER\ReportArch ive\Report09d0c546
--

It doesn't seem to matter what I'm doing when this happens, except that I'm
NOT usually using the Explorer window at that moment. Any suggestions??

hedera

Nature bats last.
 
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CBoom
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Posts: n/a

 
      01-16-2009
see my blog for a solution to your problem, has helped many people

http://computerboom.blogspot.com/200...n-several.html



"hedera" <> wrote in message
news:24E0FFCB-FD21-423D-BF03-...
> I have a Vista Home Premium laptop with SP1 installed. I frequently
> operate
> with a Windows Explorer window up, giving me access to my files. Almost
> every day, I get an error message that "Windows Explorer has stopped
> working". Then I get a "Windows is trying to find a solution" windows,
> and
> after that the whole desktop blanks and renews itself. Fortunately this
> doesn't usually interrupt what I'm doing with another program, but it's
> very
> annoying, and if there's a fix I'd like it.
>
> This is NOT a problem with Internet Explorer. It is Windows Explorer.
> Here's the event manager entry from the last crash:
>
> Fault bucket 1047868402, type 1
> Event Name: APPCRASH
> Response: None
> Cab Id: 0
>
> Problem signature:
> P1: Explorer.EXE
> P2: 6.0.6001.18164
> P3: 4907e242
> P4: kernel32.dll
> P5: 6.0.6001.18000
> P6: 4791a76d
> P7: c06d007f
> P8: 000442eb
> P9:
> P10:
>
> Attached files:
> C:\Users\Karen E. Ivy\AppData\Local\Temp\WERA26A.tmp.version.txt
>
> These files may be available here:
> C:\Users\Karen E.
> Ivy\AppData\Local\Microsoft\Windows\WER\ReportArch ive\Report09d0c546
> --
>
> It doesn't seem to matter what I'm doing when this happens, except that
> I'm
> NOT usually using the Explorer window at that moment. Any suggestions??
>
> hedera
>
> Nature bats last.


 
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hedera
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Posts: n/a

 
      01-17-2009
I'll give it a shot and see what happens, thanks for the suggestion.

--
hedera

Nature bats last.


"CBoom" wrote:

> see my blog for a solution to your problem, has helped many people
>
> http://computerboom.blogspot.com/200...n-several.html
>
>
>
> "hedera" <> wrote in message
> news:24E0FFCB-FD21-423D-BF03-...
> > I have a Vista Home Premium laptop with SP1 installed. I frequently
> > operate
> > with a Windows Explorer window up, giving me access to my files. Almost
> > every day, I get an error message that "Windows Explorer has stopped
> > working". Then I get a "Windows is trying to find a solution" windows,
> > and
> > after that the whole desktop blanks and renews itself. Fortunately this
> > doesn't usually interrupt what I'm doing with another program, but it's
> > very
> > annoying, and if there's a fix I'd like it.
> >
> > This is NOT a problem with Internet Explorer. It is Windows Explorer.
> > Here's the event manager entry from the last crash:
> >
> > Fault bucket 1047868402, type 1
> > Event Name: APPCRASH
> > Response: None
> > Cab Id: 0
> >
> > Problem signature:
> > P1: Explorer.EXE
> > P2: 6.0.6001.18164
> > P3: 4907e242
> > P4: kernel32.dll
> > P5: 6.0.6001.18000
> > P6: 4791a76d
> > P7: c06d007f
> > P8: 000442eb
> > P9:
> > P10:
> >
> > Attached files:
> > C:\Users\Karen E. Ivy\AppData\Local\Temp\WERA26A.tmp.version.txt
> >
> > These files may be available here:
> > C:\Users\Karen E.
> > Ivy\AppData\Local\Microsoft\Windows\WER\ReportArch ive\Report09d0c546
> > --
> >
> > It doesn't seem to matter what I'm doing when this happens, except that
> > I'm
> > NOT usually using the Explorer window at that moment. Any suggestions??
> >
> > hedera
> >
> > Nature bats last.

>
>

 
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zachd [MSFT]
Guest
Posts: n/a

 
      01-17-2009

What changed before this broke?

Do you have OpenOffice installed? This looks suspiciously like it might be
a crash in that. If you do, check in with them for updates/fixes here...

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"hedera" <> wrote in message
news:24E0FFCB-FD21-423D-BF03-...
>I have a Vista Home Premium laptop with SP1 installed. I frequently
>operate
> with a Windows Explorer window up, giving me access to my files. Almost
> every day, I get an error message that "Windows Explorer has stopped
> working". Then I get a "Windows is trying to find a solution" windows,
> and
> after that the whole desktop blanks and renews itself. Fortunately this
> doesn't usually interrupt what I'm doing with another program, but it's
> very
> annoying, and if there's a fix I'd like it.
>
> This is NOT a problem with Internet Explorer. It is Windows Explorer.
> Here's the event manager entry from the last crash:
>
> Fault bucket 1047868402, type 1
> Event Name: APPCRASH
> Response: None
> Cab Id: 0
>
> Problem signature:
> P1: Explorer.EXE
> P2: 6.0.6001.18164
> P3: 4907e242
> P4: kernel32.dll
> P5: 6.0.6001.18000
> P6: 4791a76d
> P7: c06d007f
> P8: 000442eb
> P9:
> P10:
>
> Attached files:
> C:\Users\Karen E. Ivy\AppData\Local\Temp\WERA26A.tmp.version.txt
>
> These files may be available here:
> C:\Users\Karen E.
> Ivy\AppData\Local\Microsoft\Windows\WER\ReportArch ive\Report09d0c546
> --
>
> It doesn't seem to matter what I'm doing when this happens, except that
> I'm
> NOT usually using the Explorer window at that moment. Any suggestions??
>
> hedera
>
> Nature bats last.


 
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hedera
Guest
Posts: n/a

 
      01-17-2009
WOW! This looks like clairvoyance - I do, in fact, have OpenOffice
installed. I wouldn't call that a "change" since I've always had OpenOffice
installed - I didn't want to put out the cash for a second license for
Microsoft Office when I bought the laptop, I already had it on my desktop.
I'll check their sites for updates - in fact, I could upgrade to version 3.x,
since I'm still running 2.x. Thanks for the suggestion!

--
hedera

Nature bats last.


"zachd [MSFT]" wrote:

>
> What changed before this broke?
>
> Do you have OpenOffice installed? This looks suspiciously like it might be
> a crash in that. If you do, check in with them for updates/fixes here...
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "hedera" <> wrote in message
> news:24E0FFCB-FD21-423D-BF03-...
> >I have a Vista Home Premium laptop with SP1 installed. I frequently
> >operate
> > with a Windows Explorer window up, giving me access to my files. Almost
> > every day, I get an error message that "Windows Explorer has stopped
> > working". Then I get a "Windows is trying to find a solution" windows,
> > and
> > after that the whole desktop blanks and renews itself. Fortunately this
> > doesn't usually interrupt what I'm doing with another program, but it's
> > very
> > annoying, and if there's a fix I'd like it.
> >
> > This is NOT a problem with Internet Explorer. It is Windows Explorer.
> > Here's the event manager entry from the last crash:
> >
> > Fault bucket 1047868402, type 1
> > Event Name: APPCRASH
> > Response: None
> > Cab Id: 0
> >
> > Problem signature:
> > P1: Explorer.EXE
> > P2: 6.0.6001.18164
> > P3: 4907e242
> > P4: kernel32.dll
> > P5: 6.0.6001.18000
> > P6: 4791a76d
> > P7: c06d007f
> > P8: 000442eb
> > P9:
> > P10:
> >
> > Attached files:
> > C:\Users\Karen E. Ivy\AppData\Local\Temp\WERA26A.tmp.version.txt
> >
> > These files may be available here:
> > C:\Users\Karen E.
> > Ivy\AppData\Local\Microsoft\Windows\WER\ReportArch ive\Report09d0c546
> > --
> >
> > It doesn't seem to matter what I'm doing when this happens, except that
> > I'm
> > NOT usually using the Explorer window at that moment. Any suggestions??
> >
> > hedera
> >
> > Nature bats last.

>

 
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zachd [MSFT]
Guest
Posts: n/a

 
      01-17-2009

Haha, thanks. I'm a "senior"(?) dev working alongside the Windows shell
team, so you tend to get a relatively good feel for where things are at.

Good to hear you're on your way to getting fixed up. =)

Cheers,
-Zach
--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.


 
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hedera
Guest
Posts: n/a

 
      01-19-2009
Um, zachd, if OpenOffice is the cause, wouldn't you expect that a Windows
Explorer crash while I had an OpenOffice window up would take the OpenOffice
window down with it? Yesterday Explorer crashed while I was editing a
document in OpenOffice swriter, and the edit window stayed up during the
whole thing. Mind you, I've downloaded OO 3.0, I just haven't installed it
yet.
--
hedera

Nature bats last.


"zachd [MSFT]" wrote:

>
> Haha, thanks. I'm a "senior"(?) dev working alongside the Windows shell
> team, so you tend to get a relatively good feel for where things are at.
>
> Good to hear you're on your way to getting fixed up. =)
>
> Cheers,
> -Zach
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>

 
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zachd [MSFT]
Guest
Posts: n/a

 
      01-20-2009

Not necessarily, since different aspects of any software operate in
different capacities.

If OO is injecting themselves into the shell, that would be a separate
process from the OO editor/writer window you have up. They would *not* be
expected to affect each other in any fashion whatsoever.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"hedera" <> wrote in message
newsB500707-6BB7-4954-9DB2-...
> Um, zachd, if OpenOffice is the cause, wouldn't you expect that a Windows
> Explorer crash while I had an OpenOffice window up would take the
> OpenOffice
> window down with it? Yesterday Explorer crashed while I was editing a
> document in OpenOffice swriter, and the edit window stayed up during the
> whole thing. Mind you, I've downloaded OO 3.0, I just haven't installed
> it
> yet.



 
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hedera
Guest
Posts: n/a

 
      01-20-2009
Interesting. Well, I've now upgraded OO on my laptop to version 3.0, I'll
see what happened. Nothing has crashed yet but it's been less than 6 hours!
--
hedera

Nature bats last.


"zachd [MSFT]" wrote:

>
> Not necessarily, since different aspects of any software operate in
> different capacities.
>
> If OO is injecting themselves into the shell, that would be a separate
> process from the OO editor/writer window you have up. They would *not* be
> expected to affect each other in any fashion whatsoever.
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "hedera" <> wrote in message
> newsB500707-6BB7-4954-9DB2-...
> > Um, zachd, if OpenOffice is the cause, wouldn't you expect that a Windows
> > Explorer crash while I had an OpenOffice window up would take the
> > OpenOffice
> > window down with it? Yesterday Explorer crashed while I was editing a
> > document in OpenOffice swriter, and the edit window stayed up during the
> > whole thing. Mind you, I've downloaded OO 3.0, I just haven't installed
> > it
> > yet.

>
>
>

 
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