Algo wrote:
>
> Asus x64 Vista Home Premium - checked for virsuses, sidebar disabled,
> explorer.exe set to high priority - nothing solving the issue. Checked
> cpl files - the only possible culprit would be inetcpl.cpl based on the
> dates. Even installed SP2 (about 20 minutes ago) - no help.
>
> The issue started around 7-25-09 and the computer was bought on
> 7-10-09.
>
> All I have to do is select the magic button (start button) and select a
> program like MS Word - and the little circle churns - then comes the pop
> up to restart windows explorer.
>
> This issue is frustrating - any help?
>
> Description (just prior to SP2 install)
> A problem caused this program to stop interacting with Windows.
>
> Problem signature:
> Problem Event Name: AppHangB1
> Application Name: Explorer.EXE
> Application Version: 6.0.6001.18164
> Application Timestamp: 4907e791
> Hang Signature: 28e4
> Hang Type: 517
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 1033
> Additional Hang Signature 1: aebde15b453398551a8fcaffa2cdc8d9
> Additional Hang Signature 2: 9f7a
> Additional Hang Signature 3: 0d9286354add7d2cd170eba29f1586eb
> Additional Hang Signature 4: 28e4
> Additional Hang Signature 5: aebde15b453398551a8fcaffa2cdc8d9
> Additional Hang Signature 6: 9f7a
> Additional Hang Signature 7: 0d9286354add7d2cd170eba29f1586eb
Test your RAM.
http://www.elephantboycomputers.com/...ardware_Tshoot
Since the computer is new, if the RAM tests OK I'd back up any data and
restore it to factory condition. If the problem persists, return the machine
immediately for a replacement.
Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ