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Windows Explorer keeps crashing when I attemp to move files

 
 
c
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      04-15-2009
Fully patched Vista - I can reproduce every time.

When I attempt to move files by dragging from one folder to the next
within Explorer, it crashes.

Anyone else seen this?

thanks.
c
 
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pupick
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      04-15-2009
Explorer in Vista is about as robust as a boiled noodle. It will freeze up
under a variety of circumstances and is easily corrupted. To be fair this
has always been in the case in Win9.x but it seems worse in Vista. On the
plus side Vista is able to recover from some Explorer failures without
having to reboot.
First run the chkdsk command from a command prompt that you run as an
administrator. You may not be able to move files if there is a problem with
the file system itself.
Google chkdsk vista to get detailed instructions.
If this does not fix your problem I would also try installing or
reinstalling the latest video drivers.
I would also run Virus and malware scans even if the problem is fixed.

 
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c
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      04-15-2009
On Apr 15, 9:05*am, "pupick" <fac_...@hotmail.com> wrote:
> Explorer in Vista is about as robust as a boiled noodle. It will freeze up
> under a variety of circumstances and is easily corrupted. To be fair this
> has always been in the case in Win9.x but it seems worse in Vista. On the
> plus side Vista is able to recover from some Explorer failures without
> having to reboot.
> First *run the chkdsk command from a command prompt that you run as an
> administrator. You may not be able to move files if there is a problem with
> the file system itself.
> Google chkdsk vista to get detailed instructions.
> If this does not fix your problem I would also try installing or
> reinstalling the latest video drivers.
> I would also run Virus and malware scans even if the problem is fixed.


chkdsk says no problems.

Re-install video drivers for problem moving files within explorer?
Sounds like a crap shoot to me.

c
 
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Jim
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      04-15-2009
On Wed, 15 Apr 2009 07:31:39 -0700 (PDT), c <>
wrote:

>Fully patched Vista - I can reproduce every time.
>
>When I attempt to move files by dragging from one folder to the next
>within Explorer, it crashes.
>
>Anyone else seen this?
>
>thanks.
>c


D/l and use Xplorer2 Lite ; I never use windows explorer .
 
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Frank Holman
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      04-15-2009
Jim <> wrote:

>On Wed, 15 Apr 2009 07:31:39 -0700 (PDT), c <>
>wrote:
>
>>Fully patched Vista - I can reproduce every time.
>>
>>When I attempt to move files by dragging from one folder to the next
>>within Explorer, it crashes.
>>
>>Anyone else seen this?
>>
>>thanks.
>>c

>
>D/l and use Xplorer2 Lite ; I never use windows explorer .


So... you're telling the OP that you had the same problem and that it
was "fixed" (translation: ignored) by installing Xplorer2 Lite, right?

 
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zachd [MSFT]
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      04-15-2009

What's the fault data for that crash from the Problem Reports and Solutions
center under View Problem History?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"c" <> wrote in message
news:6395c859-6234-4292-8741-...
> Fully patched Vista - I can reproduce every time.
>
> When I attempt to move files by dragging from one folder to the next
> within Explorer, it crashes.
>
> Anyone else seen this?
>
> thanks.
> c



 
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c
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      04-22-2009
On Apr 15, 3:45*pm, "zachd [MSFT]"
<za...@nomailplz.online.microsoft.com> wrote:
> What's the fault data for that crash from the Problem Reports and Solutions
> center under View Problem History?



Description
A problem caused this program to stop interacting with Windows.

Problem signature
Problem Event Name: AppHangXProcB1
Application Name: Explorer.EXE
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Hang Signature: 47e6
Hang Type: 128
Waiting on Application Name: SRUserService.exe:SRUMetricService
Waiting on Application Version: 0.0.0.0
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 1033
Additional Hang Signature 1: 8b40b458e8dae5b0c33cf3d0dabb9fc3
Additional Hang Signature 2: c07e
Additional Hang Signature 3: 706dc333742561e256d94d69d6dbab8c
Additional Hang Signature 4: 47e6
Additional Hang Signature 5: 8b40b458e8dae5b0c33cf3d0dabb9fc3
Additional Hang Signature 6: c07e
Additional Hang Signature 7: 706dc333742561e256d94d69d6dbab8c



 
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c
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      04-22-2009
On Apr 15, 3:45*pm, "zachd [MSFT]"
<za...@nomailplz.online.microsoft.com> wrote:
> What's the fault data for that crash from the Problem Reports and Solutions
> center under View Problem History?



Sorry, previous problem report was from 08. Here is the most recent:

Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6001.18164
Application Timestamp: 4907e242
Fault Module Name: SHELL32.dll
Fault Module Version: 6.0.6001.18167
Fault Module Timestamp: 4912ecfb
Exception Code: c0000005
Exception Offset: 002ce577
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Extra information about the problem
Bucket ID: 1047688184

>
> --
> Speaking for myself only.
> Seehttp://zachd.com/pss/pss.htmlfor some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --"c" <barney...@gmail.com> wrote in message
>
> news:6395c859-6234-4292-8741-...
>
> > Fully patched Vista - I can reproduce every time.

>
> > When I attempt to move files by dragging from one folder to the next
> > within Explorer, it crashes.

>
> > Anyone else seen this?

>
> > thanks.
> > c


 
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zachd [MSFT]
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      04-24-2009

Dumb question(s), but: are you able to right-click on items within each
folder?
Any particular class/type of content that's being moved?
Where is this move from/to?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"c" <> wrote in message
news:a0a034ae-ed18-4fb2-900b-...
On Apr 15, 3:45 pm, "zachd [MSFT]"
<za...@nomailplz.online.microsoft.com> wrote:
> What's the fault data for that crash from the Problem Reports and
> Solutions
> center under View Problem History?



Sorry, previous problem report was from 08. Here is the most recent:

Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6001.18164
Application Timestamp: 4907e242
Fault Module Name: SHELL32.dll
Fault Module Version: 6.0.6001.18167
Fault Module Timestamp: 4912ecfb
Exception Code: c0000005
Exception Offset: 002ce577
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Extra information about the problem
Bucket ID: 1047688184

>
> --
> Speaking for myself only.
> Seehttp://zachd.com/pss/pss.htmlfor some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> --"c" <barney...@gmail.com> wrote in message
>
> news:6395c859-6234-4292-8741-...
>
> > Fully patched Vista - I can reproduce every time.

>
> > When I attempt to move files by dragging from one folder to the next
> > within Explorer, it crashes.

>
> > Anyone else seen this?

>
> > thanks.
> > c



 
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spawnywhippet
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      06-04-2009

I get this error 100% of the time when I try to copy or move files in
Explorer. (I mean, who would ever need to do that?!) The process does
not continue in the background and will hang forever. The files that
were being copied or moved become tombstones and I cannot delete or open
them unless I boot in Safe mode.
In order to move files on my Vista machine, I have to map to it with a
XP machine and move the files from the XP Explorer. My Vista machine is
patched to SP2, fully updated, latest drivers and new BIOS. I
reinstalled with a clean Vista and its just the same. Any clues?

Log Name: Application
Source: Application Hang
Date: 04/06/2009 12:36:50
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: htpc
Description:
The program explorer.exe version 6.0.6002.18005 stopped interacting
with Windows and was closed. To see if more information about the
problem is available, check the problem history in the Problem Reports
and Solutions control panel. Process ID: 1718 Start Time:
01c9e4b43000b28f Termination Time: 19
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-06-04T02:36:50.000Z" />
<EventRecordID>7514</EventRecordID>
<Channel>Application</Channel>
<Computer>spawny-htpc</Computer>
<Security />
</System>
<EventData>
<Data>explorer.exe</Data>
<Data>6.0.6002.18005</Data>
<Data>1718</Data>
<Data>01c9e4b43000b28f</Data>
<Data>19</Data>

<Binary>54006F00700020006C006500760065006C00200077 0069006E0064006F0077002000690073002000690064006C00 650000000000</Binary>
</EventData>
</Event>


--
spawnywhippet
 
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