Windows Explorer problems, 32-Bit update does not apply?

My Windows Explorer stops working. I have a 32 bit system. Microsoft says I
need to update and gives you the option for a 32 or 64 bit update. I have a
32 bit system, yet when I run the 32 bit system update, it says that the
update does not apply, yet I am still having problems!
--
Eric H

Sounds like you downloaded the wrong file for your platform. Click Start >
right Computer > Properties > look at the top of the System Properies page
to see which architecture you are running.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"Eric H" <> wrote in message
news:A3D103F1-B78B-4E36-A008-...
> My Windows Explorer stops working. I have a 32 bit system. Microsoft
> says I
> need to update and gives you the option for a 32 or 64 bit update. I have
> a
> 32 bit system, yet when I run the 32 bit system update, it says that the
> update does not apply, yet I am still having problems!
> --
> Eric H

Windows Vista Home Premium
--
Eric H


"Andre Da Costa[ActiveWin]" wrote:

> Sounds like you downloaded the wrong file for your platform. Click Start >
> right Computer > Properties > look at the top of the System Properies page
> to see which architecture you are running.
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> "Eric H" <> wrote in message
> news:A3D103F1-B78B-4E36-A008-...
> > My Windows Explorer stops working. I have a 32 bit system. Microsoft
> > says I
> > need to update and gives you the option for a 32 or 64 bit update. I have
> > a
> > 32 bit system, yet when I run the 32 bit system update, it says that the
> > update does not apply, yet I am still having problems!
> > --
> > Eric H
>
>
>

But is it 32 or 64 bit? Home Premium only identies the edition you have
installed.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"Eric H" <> wrote in message
news:C929DBF9-C00C-4129-812C-...
> Windows Vista Home Premium
> --
> Eric H
>
>
> "Andre Da Costa[ActiveWin]" wrote:
>
>> Sounds like you downloaded the wrong file for your platform. Click Start
>> >
>> right Computer > Properties > look at the top of the System Properies
>> page
>> to see which architecture you are running.
>> --
>> Andre
>> Blog: http://adacosta.spaces.live.com
>> My Vista Quickstart Guide:
>> http://adacosta.spaces.live.com/blog...3DB!9709.entry
>> "Eric H" <> wrote in message
>> news:A3D103F1-B78B-4E36-A008-...
>> > My Windows Explorer stops working. I have a 32 bit system. Microsoft
>> > says I
>> > need to update and gives you the option for a 32 or 64 bit update. I
>> > have
>> > a
>> > 32 bit system, yet when I run the 32 bit system update, it says that
>> > the
>> > update does not apply, yet I am still having problems!
>> > --
>> > Eric H
>>
>>
>>

Sorry, it's 32-bit
--
Eric H


"Andre Da Costa[ActiveWin]" wrote:

> But is it 32 or 64 bit? Home Premium only identies the edition you have
> installed.
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> "Eric H" <> wrote in message
> news:C929DBF9-C00C-4129-812C-...
> > Windows Vista Home Premium
> > --
> > Eric H
> >
> >
> > "Andre Da Costa[ActiveWin]" wrote:
> >
> >> Sounds like you downloaded the wrong file for your platform. Click Start
> >> >
> >> right Computer > Properties > look at the top of the System Properies
> >> page
> >> to see which architecture you are running.
> >> --
> >> Andre
> >> Blog: http://adacosta.spaces.live.com
> >> My Vista Quickstart Guide:
> >> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> >> "Eric H" <> wrote in message
> >> news:A3D103F1-B78B-4E36-A008-...
> >> > My Windows Explorer stops working. I have a 32 bit system. Microsoft
> >> > says I
> >> > need to update and gives you the option for a 32 or 64 bit update. I
> >> > have
> >> > a
> >> > 32 bit system, yet when I run the 32 bit system update, it says that
> >> > the
> >> > update does not apply, yet I am still having problems!
> >> > --
> >> > Eric H
> >>
> >>
> >>
>
>
>

Well, it sounds like you are installing the wrong file for the version
(32-bit Vista) you have installed.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"Eric H" <> wrote in message
newsEB26A3E-6781-4F2F-9DA0-...
> Sorry, it's 32-bit
> --
> Eric H
>
>
> "Andre Da Costa[ActiveWin]" wrote:
>
>> But is it 32 or 64 bit? Home Premium only identies the edition you have
>> installed.
>> --
>> Andre
>> Blog: http://adacosta.spaces.live.com
>> My Vista Quickstart Guide:
>> http://adacosta.spaces.live.com/blog...3DB!9709.entry
>> "Eric H" <> wrote in message
>> news:C929DBF9-C00C-4129-812C-...
>> > Windows Vista Home Premium
>> > --
>> > Eric H
>> >
>> >
>> > "Andre Da Costa[ActiveWin]" wrote:
>> >
>> >> Sounds like you downloaded the wrong file for your platform. Click
>> >> Start
>> >> >
>> >> right Computer > Properties > look at the top of the System Properies
>> >> page
>> >> to see which architecture you are running.
>> >> --
>> >> Andre
>> >> Blog: http://adacosta.spaces.live.com
>> >> My Vista Quickstart Guide:
>> >> http://adacosta.spaces.live.com/blog...3DB!9709.entry
>> >> "Eric H" <> wrote in message
>> >> news:A3D103F1-B78B-4E36-A008-...
>> >> > My Windows Explorer stops working. I have a 32 bit system.
>> >> > Microsoft
>> >> > says I
>> >> > need to update and gives you the option for a 32 or 64 bit update.
>> >> > I
>> >> > have
>> >> > a
>> >> > 32 bit system, yet when I run the 32 bit system update, it says that
>> >> > the
>> >> > update does not apply, yet I am still having problems!
>> >> > --
>> >> > Eric H
>> >>
>> >>
>> >>
>>
>>
>>

That's the thing. I installed the 32-bit one and it starts the installation,
then tells me it is the wrong one, that is what I am trying to figure out,
what is going on.
--
Eric H


"Andre Da Costa[ActiveWin]" wrote:

> Well, it sounds like you are installing the wrong file for the version
> (32-bit Vista) you have installed.
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> "Eric H" <> wrote in message
> newsEB26A3E-6781-4F2F-9DA0-...
> > Sorry, it's 32-bit
> > --
> > Eric H
> >
> >
> > "Andre Da Costa[ActiveWin]" wrote:
> >
> >> But is it 32 or 64 bit? Home Premium only identies the edition you have
> >> installed.
> >> --
> >> Andre
> >> Blog: http://adacosta.spaces.live.com
> >> My Vista Quickstart Guide:
> >> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> >> "Eric H" <> wrote in message
> >> news:C929DBF9-C00C-4129-812C-...
> >> > Windows Vista Home Premium
> >> > --
> >> > Eric H
> >> >
> >> >
> >> > "Andre Da Costa[ActiveWin]" wrote:
> >> >
> >> >> Sounds like you downloaded the wrong file for your platform. Click
> >> >> Start
> >> >> >
> >> >> right Computer > Properties > look at the top of the System Properies
> >> >> page
> >> >> to see which architecture you are running.
> >> >> --
> >> >> Andre
> >> >> Blog: http://adacosta.spaces.live.com
> >> >> My Vista Quickstart Guide:
> >> >> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> >> >> "Eric H" <> wrote in message
> >> >> news:A3D103F1-B78B-4E36-A008-...
> >> >> > My Windows Explorer stops working. I have a 32 bit system.
> >> >> > Microsoft
> >> >> > says I
> >> >> > need to update and gives you the option for a 32 or 64 bit update.
> >> >> > I
> >> >> > have
> >> >> > a
> >> >> > 32 bit system, yet when I run the 32 bit system update, it says that
> >> >> > the
> >> >> > update does not apply, yet I am still having problems!
> >> >> > --
> >> >> > Eric H
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

What specific update does it say you should install?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Eric H" <> wrote in message
news:A3D103F1-B78B-4E36-A008-...
> My Windows Explorer stops working. I have a 32 bit system. Microsoft
> says I
> need to update and gives you the option for a 32 or 64 bit update. I have
> a
> 32 bit system, yet when I run the 32 bit system update, it says that the
> update does not apply, yet I am still having problems!
> --
> Eric H

The performance and reliability pack (KB938979)
--
Eric H


"zachd [MSFT]" wrote:

>
> What specific update does it say you should install?
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "Eric H" <> wrote in message
> news:A3D103F1-B78B-4E36-A008-...
> > My Windows Explorer stops working. I have a 32 bit system. Microsoft
> > says I
> > need to update and gives you the option for a 32 or 64 bit update. I have
> > a
> > 32 bit system, yet when I run the 32 bit system update, it says that the
> > update does not apply, yet I am still having problems!
> > --
> > Eric H
>
>
>

What's the file version of Shell32.dll on your system?

Since the KB:
http://support.microsoft.com/kb/938979
lists the versions of the files it's going to install, it's possible to
double-check against that list to verify that you have those file versions
already, which thus implies that you actually already have the update
applied. =)

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Eric H" <> wrote in message
news:8ED46B74-A8A8-497E-90FE-...
> The performance and reliability pack (KB938979)
> --
> Eric H
>
>
> "zachd [MSFT]" wrote:
>
>>
>> What specific update does it say you should install?
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>>
>> "Eric H" <> wrote in message
>> news:A3D103F1-B78B-4E36-A008-...
>> > My Windows Explorer stops working. I have a 32 bit system. Microsoft
>> > says I
>> > need to update and gives you the option for a 32 or 64 bit update. I
>> > have
>> > a
>> > 32 bit system, yet when I run the 32 bit system update, it says that
>> > the
>> > update does not apply, yet I am still having problems!
>> > --
>> > Eric H
>>
>>
>>