windows explorer shuts down when we try to send an email

we our having problems with our outlook web access account, whenever we try
to send an email, a message comes up saying internet explorer has experienced
a problem and is closing down, it sends the email but shuts down the web
access email and returns to the home page?? any ideas???
--
mouse62

Stop what ever Anti-virus you are using from checking mail and see what
happens....

"mouse" <> wrote in message
news:7E643DE8-3AE7-4978-BB38-...
> we our having problems with our outlook web access account, whenever we
> try
> to send an email, a message comes up saying internet explorer has
> experienced
> a problem and is closing down, it sends the email but shuts down the web
> access email and returns to the home page?? any ideas???
> --
> mouse62

hi, norton antivirus 2007 has been known to cause this problem if you are
using this turn of the email scanner
--
martyb


"mouse" wrote:

> we our having problems with our outlook web access account, whenever we try
> to send an email, a message comes up saying internet explorer has experienced
> a problem and is closing down, it sends the email but shuts down the web
> access email and returns to the home page?? any ideas???
> --
> mouse62