Thanks "Bob"; however, the problem was intermittent and has rarely occurred
since my original post. (It hapened daily for about one week, then stopped
and has happened only once more in the past two months.)
I like Norton (even though many on here loathe it) and won't unistall it
without a compelling reason - compounded by the fact that I'm not going to
receive a refund of my subscription if I unistall it. However, AVG seems
fine for most people also - so - to each, his own.
Tony
"Bob" <> wrote in message
news:...
> Norton is likely causing your problem.
>
> Replace Norton with the free AVG http://free.grisoft.com/ or Avast
> http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and
> Windows Defender. Disabling Norton is not enough. You need to completely
> uninstall it. If it doesn't solve the problem, get rid of Norton anyway.
> Norton is known to cause many problems which don't always appear
> immediately.
> Download and run the Norton Removal Tool.
> http://service1.symantec.com/SUPPORT...05033108162039
>
>
>
> "Tony Multari" <> wrote in message
> news:3A40DF61-7151-42BF-8AC1-...
>>I am running Vista SP2 32-bit along with Norton Internet Security 2009
>>(NIS). I have NOT installed any software recently without disabling NIS.
>>All Windows Updates available have been installed with the exception of
>>KB963707 and Internet Explorer 8. I recently clean-installed the OS
>>(within past two weeks).
>>
>> Recently (for past two days), during the boot-up process, my VAIO
>> VGN-NR140E has begun displaying the error message "Windows Explorer has
>> stopped responding and needs to restart" (or something similar). A
>> dialog box appears offering to restart and check online for a solution,
>> or simply to just restart. Clicking either option allows the computer to
>> finish booting, and Windows Explorer seems to work just fine after that.
>> (Note that clicking "...and check online for a solution" does NOT open
>> any support web pages nor is any other action taken, either)
>>
>> Attached is the event info regarding the application error, copied from
>> the Microsoft Management Console > Computer Management > System Tools >
>> Event Viewer > Windows Logs > Application :
>>
>> Faulting application Explorer.EXE, version 6.0.6002.18005, time stamp
>> 0x49e01da5, faulting module ntdll.dll, version 6.0.6002.18005, time stamp
>> 0x49e03821, exception code 0xc0000374, fault offset 0x000afaf8, process
>> id 0xf24, application start time 0x01ca3ca7e3bf800a.
>>
>> - System
>>
>> - Provider
>>
>> [ Name] Application Error
>>
>> - EventID 1000
>>
>> [ Qualifiers] 0
>>
>> Level 2
>>
>> Task 100
>>
>> Keywords 0x80000000000000
>>
>> - TimeCreated
>>
>> [ SystemTime] 2009-09-23T23:45:29.000Z
>>
>> EventRecordID 2103
>>
>> Channel Application
>>
>> Computer Tony-PC
>>
>> Security
>>
>>
>> - EventData
>>
>> Explorer.EXE
>> 6.0.6002.18005
>> 49e01da5
>> ntdll.dll
>> 6.0.6002.18005
>> 49e03821
>> c0000374
>> 000afaf8
>> f24
>> 01ca3ca7e3bf800a
>>
>>
>> Any thoughts, perhaps even a fix, please advise.
>>
>> -Tony
>
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