Windows Firewall blocks Automatic Update?

I've got Automatic Updates turned on ("Download updates for me"),
but I haven't seen anything since February. Does Windows Firewall
block Automatic Updates? If so, how can that be fixed? Is this the
right place to ask? If not, where should I ask?

regards
(david)

david wrote:
> I've got Automatic Updates turned on ("Download updates for me"),
> but I haven't seen anything since February. Does Windows Firewall
> block Automatic Updates? If so, how can that be fixed? Is this the
> right place to ask? If not, where should I ask?

What operating system?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

"Shenan Stanley" <> wrote in message
news:ea%235%...
> david wrote:
>> I've got Automatic Updates turned on ("Download updates for me"),
>> but I haven't seen anything since February. Does Windows Firewall
>> block Automatic Updates? If so, how can that be fixed? Is this the
>> right place to ask? If not, where should I ask?
>
> What operating system?
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>

Windows XP Pro, SP2 etc up to February...

(david)

"Shenan Stanley" <> wrote in message
news:ea%235%...
> david wrote:
>> I've got Automatic Updates turned on ("Download updates for me"),
>> but I haven't seen anything since February. Does Windows Firewall
>> block Automatic Updates? If so, how can that be fixed? Is this the
>> right place to ask? If not, where should I ask?
>
> What operating system?
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>

Windows XP.

Actually, at the end of February, some group policies were applied,
(including some automatic update policies) and the firewall was turned on.
If it's not the firewall, I'll have to find something else.

Initially, automatic update would have been stopped by the policy
that set the client to automatically update at 3AM (when all the
computers are turned off). That policy has been corrected, (my
computer now shows "Download automatically" rather than "Download
and update at scheduled time") but at least on my PC, I still haven't
seen any updates.

(david)

david wrote:
>>> I've got Automatic Updates turned on ("Download updates for me"),
>>> but I haven't seen anything since February. Does Windows Firewall
>>> block Automatic Updates? If so, how can that be fixed? Is this the
>>> right place to ask? If not, where should I ask?
>>
> Windows XP.
>
> Actually, at the end of February, some group policies were applied,
> (including some automatic update policies) and the firewall was turned on.
> If it's not the firewall, I'll have to find something else.
>
> Initially, automatic update would have been stopped by the policy
> that set the client to automatically update at 3AM (when all the
> computers are turned off). That policy has been corrected, (my
> computer now shows "Download automatically" rather than "Download
> and update at scheduled time") but at least on my PC, I still haven't
> seen any updates.

Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
attempting to install the update(s). If you disable the third-party
firewall, make certain that you enable the Windows Firewall!

=====================

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/kb/906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/kb/822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blog...showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm

===========================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/