Windows Genuine Advantage Tool Keeps Installing

?My HP laptop has XP Home, with SP2. Autoupdating was turned on, and I do
remember the WGA being installed. I use the system sporadically, so I try to
make sure all the updating gets done when I have a chance to connect on my
network. Yesterday, I clicked on Windows Update, and it said it needed to
install WGA. I let it do that, and got a failure notice. When I checked the
update history, I had a lot of update failures listed (funny I don't remember
any messages popping up with the autoupdates).
Reviewed some of the knowledge base, and turned up a hint about
reregistering a couple of BITS files. Did that, and WGA installed
successfully. Showed up that way in the history, too. Problem is, everytime
I try to do updates, it tries to reinstall WGA. When it finishes, and I
click continue, it starts dowloading and reinstalling again. I have a
history full of successful installs of this program. I notice there are a
lot of folks out there having problems with this program--is anyone finding,
or trying to find, solutions? I would like to be able to do my updates.
Just for background, I've never gotten any messages about "legal"
software--it was a factory sealed box from HP, plus I AM NOT having this
problem on my normal desktop computer running XP Professional.

Launch Internet Explorer and from the Toolbar select:
Tools > Internet Options > Settings > View Objects.
Right-click on each item denoted as "Windows Genuine
Advantage Validation Tool" and select "Remove".

Afterward, revisit the Windows Update web site.

The Windows Genuine Advantage (WGA) validation check process
does not complete when you try to validate your copy of Windows XP
or Windows 2000 Professional
http://support.microsoft.com/default...b;en-us;905226

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

"Tank" wrote:

| My HP laptop has XP Home, with SP2. Autoupdating was turned on, and I do
| remember the WGA being installed. I use the system sporadically, so I try to
| make sure all the updating gets done when I have a chance to connect on my
| network. Yesterday, I clicked on Windows Update, and it said it needed to
| install WGA. I let it do that, and got a failure notice. When I checked the
| update history, I had a lot of update failures listed (funny I don't remember
| any messages popping up with the autoupdates).
| Reviewed some of the knowledge base, and turned up a hint about
| reregistering a couple of BITS files. Did that, and WGA installed
| successfully. Showed up that way in the history, too. Problem is, everytime
| I try to do updates, it tries to reinstall WGA. When it finishes, and I
| click continue, it starts dowloading and reinstalling again. I have a
| history full of successful installs of this program. I notice there are a
| lot of folks out there having problems with this program--is anyone finding,
| or trying to find, solutions? I would like to be able to do my updates.
| Just for background, I've never gotten any messages about "legal"
| software--it was a factory sealed box from HP, plus I AM NOT having this
| problem on my normal desktop computer running XP Professional.

Carey,

I have a Windows 2000 machine and had the WGA issue and had to use the KB
article to fix my problem as I didn't have any WGA items in my View Objects
box. Weird thing is that changing from "enable" to "prompt" on the Active X
settings made the difference. I would think that enable would provide the
same setting as selecting yes when prompted. Well it works now anyway, which
is good.

Thanks,

Terry Swift

"Carey Frisch [MVP]" wrote:

> Launch Internet Explorer and from the Toolbar select:
> Tools > Internet Options > Settings > View Objects.
> Right-click on each item denoted as "Windows Genuine
> Advantage Validation Tool" and select "Remove".
>
> Afterward, revisit the Windows Update web site.
>
> The Windows Genuine Advantage (WGA) validation check process
> does not complete when you try to validate your copy of Windows XP
> or Windows 2000 Professional
> http://support.microsoft.com/default...b;en-us;905226
>
> --
> Carey Frisch
> Microsoft MVP
> Windows XP - Shell/User
> Microsoft Newsgroups
>
> -------------------------------------------------------------------------------------------
>
> "Tank" wrote:
>
> | My HP laptop has XP Home, with SP2. Autoupdating was turned on, and I do
> | remember the WGA being installed. I use the system sporadically, so I try to
> | make sure all the updating gets done when I have a chance to connect on my
> | network. Yesterday, I clicked on Windows Update, and it said it needed to
> | install WGA. I let it do that, and got a failure notice. When I checked the
> | update history, I had a lot of update failures listed (funny I don't remember
> | any messages popping up with the autoupdates).
> | Reviewed some of the knowledge base, and turned up a hint about
> | reregistering a couple of BITS files. Did that, and WGA installed
> | successfully. Showed up that way in the history, too. Problem is, everytime
> | I try to do updates, it tries to reinstall WGA. When it finishes, and I
> | click continue, it starts dowloading and reinstalling again. I have a
> | history full of successful installs of this program. I notice there are a
> | lot of folks out there having problems with this program--is anyone finding,
> | or trying to find, solutions? I would like to be able to do my updates.
> | Just for background, I've never gotten any messages about "legal"
> | software--it was a factory sealed box from HP, plus I AM NOT having this
> | problem on my normal desktop computer running XP Professional.
>