Windows Genuine Advantage Validation Tool (KB892130) FAILED INSTAL

The Windows Genuine Advantage Validation Tool (KB892130) failed partway
through the installation while I was gone today and now my Windows Update has
completely stopped working. FURTHER, it will not finish the install of the
Windows Genuine Advantage Validation Tool (KB892130). It is completely hosed
now. Thanks a lot Microsoft.

Yesterday I got a Windows Genuine Advantage report , which means that my
windows is not legitimate. I bought my PC from Dell, in March 2005, I assume
that the windows should be legitimate. I don't feel like buying another
version. This is very upsetting. Any suggestion?

"Bill" wrote:

> The Windows Genuine Advantage Validation Tool (KB892130) failed partway
> through the installation while I was gone today and now my Windows Update has
> completely stopped working. FURTHER, it will not finish the install of the
> Windows Genuine Advantage Validation Tool (KB892130). It is completely hosed
> now. Thanks a lot Microsoft.

Tina wrote:
> Yesterday I got a Windows Genuine Advantage report , which means that my
> windows is not legitimate. I bought my PC from Dell, in March 2005, I assume
> that the windows should be legitimate. I don't feel like buying another
> version. This is very upsetting. Any suggestion?

Call Dell.

Alias
>
> "Bill" wrote:
>
>> The Windows Genuine Advantage Validation Tool (KB892130) failed partway
>> through the installation while I was gone today and now my Windows Update has
>> completely stopped working. FURTHER, it will not finish the install of the
>> Windows Genuine Advantage Validation Tool (KB892130). It is completely hosed
>> now. Thanks a lot Microsoft.

Bill <> wrote:

> The Windows Genuine Advantage Validation Tool (KB892130) failed
> partway through the installation while I was gone today

Please discover the error code number for this failure.

Send Internet Explorer to the Windows Update/Microsoft Update site, click on
the link to the "History", and locate the failed update. Then click on the
"Failed" red cross icon to activate a popup giving diagnostic information.

For this last stage to work, you must previously have disabled all
third-party popup-blocking utilities.

--
Robin Walker [MVP Networking]

Tina <> wrote:

> Yesterday I got a Windows Genuine Advantage report , which means that
> my windows is not legitimate. I bought my PC from Dell, in March
> 2005, I assume that the windows should be legitimate.

There are a number of reasons why this message might appear. If you bought
your PC directly from Dell, then it is exceedingly likely that your XP was
properly licensed and genuine at that time, so you should not fear that you
might have to re-purchase now.

If the PC has been in a repair workshop since then, or if XP has been
re-installed at any time, then the person doing the re-installation may have
done so with an XP CD-ROM and Product Key that was not legitimate.

Also, the present message might be the result of the update installation
error leaving the Windows Genuine Advantage software in an undefined state,
leading to incorrect diagnosis of your PC.

As a first step towards fixing your PC so it doesn't produce the "not
legitimate" message, please download and install:

http://www.download.windowsupdate.co...d496154544.exe

Then re-boot Windows. Does this solve your problem?

If not, we can go to the next stage of de-bugging, but the above is the
simplest first thing to try.

--
Robin Walker [MVP Networking]

Robin Walker [MVP] wrote:
> Tina <> wrote:
>
>> Yesterday I got a Windows Genuine Advantage report , which means that
>> my windows is not legitimate. I bought my PC from Dell, in March
>> 2005, I assume that the windows should be legitimate.
>
> There are a number of reasons why this message might appear. If you bought
> your PC directly from Dell, then it is exceedingly likely that your XP was
> properly licensed and genuine at that time, so you should not fear that you
> might have to re-purchase now.
>
> If the PC has been in a repair workshop since then, or if XP has been
> re-installed at any time, then the person doing the re-installation may have
> done so with an XP CD-ROM and Product Key that was not legitimate.
>
> Also, the present message might be the result of the update installation
> error leaving the Windows Genuine Advantage software in an undefined state,
> leading to incorrect diagnosis of your PC.
>
> As a first step towards fixing your PC so it doesn't produce the "not
> legitimate" message, please download and install:
>
> http://www.download.windowsupdate.co...d496154544.exe
>
> Then re-boot Windows. Does this solve your problem?
>
> If not, we can go to the next stage of de-bugging, but the above is the
> simplest first thing to try.
>

Of course, if WGA didn't exist, this wouldn't happen.

Alias

Robin - I had the same problem today with my computer saying my Windows copy
is not genuine (I'm sure it is !!). I ran your software link and the problem
went away.
Could you please explain what is going on - I just wasted an hour this
morning on this problem. I mean, is my copy genuine or not (It came
preinstalled from a reputable company and the validation has ran in the past
without any problem).

"Robin Walker [MVP]" wrote:

> Tina <> wrote:
>
> > Yesterday I got a Windows Genuine Advantage report , which means that
> > my windows is not legitimate. I bought my PC from Dell, in March
> > 2005, I assume that the windows should be legitimate.
>
> There are a number of reasons why this message might appear. If you bought
> your PC directly from Dell, then it is exceedingly likely that your XP was
> properly licensed and genuine at that time, so you should not fear that you
> might have to re-purchase now.
>
> If the PC has been in a repair workshop since then, or if XP has been
> re-installed at any time, then the person doing the re-installation may have
> done so with an XP CD-ROM and Product Key that was not legitimate.
>
> Also, the present message might be the result of the update installation
> error leaving the Windows Genuine Advantage software in an undefined state,
> leading to incorrect diagnosis of your PC.
>
> As a first step towards fixing your PC so it doesn't produce the "not
> legitimate" message, please download and install:
>
> http://www.download.windowsupdate.co...d496154544.exe
>
> Then re-boot Windows. Does this solve your problem?
>
> If not, we can go to the next stage of de-bugging, but the above is the
> simplest first thing to try.
>
> --
> Robin Walker [MVP Networking]
>
>
>
>

I'm having the same problem. I have a 2+ Year old Gateway. I know my disk is
valid. Error Code: 0x80200010. 10 critical downloads failed twice. I turned
off my antivirus and security shield and have Popups "okay". Now what?

Oceana Rose

"Robin Walker [MVP]" wrote:

> Bill <> wrote:
>
> > The Windows Genuine Advantage Validation Tool (KB892130) failed
> > partway through the installation while I was gone today
>
> Please discover the error code number for this failure.
>
> Send Internet Explorer to the Windows Update/Microsoft Update site, click on
> the link to the "History", and locate the failed update. Then click on the
> "Failed" red cross icon to activate a popup giving diagnostic information.
>
> For this last stage to work, you must previously have disabled all
> third-party popup-blocking utilities.
>
> --
> Robin Walker [MVP Networking]
>
>
>
>

Dave C <> wrote:

> I had the same problem today with my computer saying my
> Windows copy is not genuine (I'm sure it is !!). I ran your software
> link and the problem went away.
> Could you please explain what is going on

We don't know for sure, but we know that that download usually clears the
problem. It appears that on *some* systems in *some* circumstances, a
Windows Update that does not finish properly leads to a subsequent
misdiagnosis. The manual download replaces the failed Windows Update, and
puts things right again.

> I mean, is my copy genuine or not (It came
> preinstalled from a reputable company and the validation has ran in
> the past without any problem).

In those circumstances, your system appears thoroughly genuine. If you need
convincing of that, try downloading and running:

http://go.microsoft.com/fwlink/?linkid=56062

--
Robin Walker [MVP Networking]

Oceana Rose <> wrote:

> I'm having the same problem. I have a 2+ Year old Gateway. I know my
> disk is valid. Error Code: 0x80200010. 10 critical downloads failed
> twice. I turned off my antivirus and security shield and have Popups
> "okay".

This error code can be caused by Panda anti-virus. Is that what you have?

--
Robin Walker [MVP Networking]