Windows Help and Support

I am wanting help with Help. I am using Vista on a Toshiba laptop.
On many pages in Help, it is not displaying the pages properly. For example,
I have open the page called Troubleshoot problems finding wireless networks.
This is not hard to find. On this page there are a whole swag of links with
what should be icons on the left. In their stead are boxes with a red cross
(X) and Show Content. Is there a way to make these pages display correctly?
Or can Windows Help be reinstalled?
Thanks.

Spider wrote:

> I am wanting help with Help. I am using Vista on a Toshiba laptop.
> On many pages in Help, it is not displaying the pages properly. For
> example, I have open the page called Troubleshoot problems finding
> wireless networks. This is not hard to find. On this page there are a
> whole swag of links with what should be icons on the left. In their stead
> are boxes with a red cross (X) and Show Content. Is there a way to make
> these pages display correctly? Or can Windows Help be reinstalled?
> Thanks.

There are a couple of fixes that may help you:

Icons in Help are missing - This happens if the "Content Type" setting
for .PNG file types is broken. Download a REG file from Daniel Martin's
site here:
http://winvista.mvps.org/Ficheros/PNG.reg - Download and save it to Desktop.
Right-click on the file and choose Merge.

Pages in Windows Vista Help and Support are not displayed correctly -
http://www.winhelponline.com/articles/194/1/

I'm not exactly sure which is applicable to you so take a look at them both.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

Good job! Thanks Malke. I downloaded both files. I created a restore point,
just to be safe. I just used the png.reg and that worked immediately.

Thanks, John.

"Malke" wrote:

> Spider wrote:
>
> > I am wanting help with Help. I am using Vista on a Toshiba laptop.
> > On many pages in Help, it is not displaying the pages properly. For
> > example, I have open the page called Troubleshoot problems finding
> > wireless networks. This is not hard to find. On this page there are a
> > whole swag of links with what should be icons on the left. In their stead
> > are boxes with a red cross (X) and Show Content. Is there a way to make
> > these pages display correctly? Or can Windows Help be reinstalled?
> > Thanks.
>
> There are a couple of fixes that may help you:
>
> Icons in Help are missing - This happens if the "Content Type" setting
> for .PNG file types is broken. Download a REG file from Daniel Martin's
> site here:
> http://winvista.mvps.org/Ficheros/PNG.reg - Download and save it to Desktop.
> Right-click on the file and choose Merge.
>
> Pages in Windows Vista Help and Support are not displayed correctly -
> http://www.winhelponline.com/articles/194/1/
>
> I'm not exactly sure which is applicable to you so take a look at them both.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers
> www.elephantboycomputers.com
> Don't Panic!
>

Spider wrote:

> Good job! Thanks Malke. I downloaded both files. I created a restore
> point, just to be safe. I just used the png.reg and that worked
> immediately.
>
> Thanks, John.

Super! I'm glad that sorted it for you. Thanks for taking the time to let me
know.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!