Windows installer will not start

Cannot get windows installer to start. If I try and manually start it, I get
the error
"could not start the msiserver service"
I have tried manually reinstalling the newest version of the windows
installer(renamed the old msi files to .old, etc.).

Checked/verified all the permissions for HKEY_CLASSES_ROOT in the registry.

Tried msiexec /unregister and msiexec /regserver.

Checked registry path
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\MSIServer
to make sure it was pointing to the correct location.

I would also try reinstalling SP4 (This is Windows 2K Server), but again,
cannot do that due to the installer problem.

Was going to try the Windows Installer Cleanup utility, but obviously can't
install it.

Deleted temp folders, etc. So far no luck. Unfortunately, this machine runs
a clients cash registers, and can't be down for more than 15 minutes, so
doing a repair/etc. is a little out of the question. Are there any other
suggestions/fixes other than what I've mentioned above?

Please refer to http://support.microsoft.com/?id=319624

--
Jabez Gan [MVP]
Microsoft MVP: Windows Server
http://www.blizhosting.com
MSBLOG: http://msblog.resdev.net


"dwhagerman" <> wrote in message
news:A6D0C41C-CC00-4EB0-8876-...
> Cannot get windows installer to start. If I try and manually start it, I
> get
> the error
> "could not start the msiserver service"
> I have tried manually reinstalling the newest version of the windows
> installer(renamed the old msi files to .old, etc.).
>
> Checked/verified all the permissions for HKEY_CLASSES_ROOT in the
> registry.
>
> Tried msiexec /unregister and msiexec /regserver.
>
> Checked registry path
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\MSIServer
> to make sure it was pointing to the correct location.
>
> I would also try reinstalling SP4 (This is Windows 2K Server), but again,
> cannot do that due to the installer problem.
>
> Was going to try the Windows Installer Cleanup utility, but obviously
> can't
> install it.
>
> Deleted temp folders, etc. So far no luck. Unfortunately, this machine
> runs
> a clients cash registers, and can't be down for more than 15 minutes, so
> doing a repair/etc. is a little out of the question. Are there any other
> suggestions/fixes other than what I've mentioned above?
>
>
>
>

Hello,

Thanks for posting!

Please refer to the following article:

886630 You receive an error message when you try to install a program that
uses the Windows Installer in Windows XP
http://support.microsoft.com/default...b;EN-US;886630

Hope the information helps.

Best Regards,

Jason Tan

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security

================================================== ===

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.

================================================== ===
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
| Thread-Topic: Windows installer will not start
| thread-index: AcYbpuORqZXckaz0RxCvuiwDiYVz3g==
| X-WBNR-Posting-Host: 64.25.192.2
| From: "=?Utf-8?B?ZHdoYWdlcm1hbg==?=" <>
| Subject: Windows installer will not start
| Date: Tue, 17 Jan 2006 12:45:02 -0800
| Lines: 28
| Message-ID: <A6D0C41C-CC00-4EB0-8876->
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windows.server.general
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSF TNGXA03.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.general:86348
| X-Tomcat-NG: microsoft.public.windows.server.general
|
| Cannot get windows installer to start. If I try and manually start it, I
get
| the error
| "could not start the msiserver service"
| I have tried manually reinstalling the newest version of the windows
| installer(renamed the old msi files to .old, etc.).
|
| Checked/verified all the permissions for HKEY_CLASSES_ROOT in the
registry.
|
| Tried msiexec /unregister and msiexec /regserver.
|
| Checked registry path
| HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\MSIServer
| to make sure it was pointing to the correct location.
|
| I would also try reinstalling SP4 (This is Windows 2K Server), but again,
| cannot do that due to the installer problem.
|
| Was going to try the Windows Installer Cleanup utility, but obviously
can't
| install it.
|
| Deleted temp folders, etc. So far no luck. Unfortunately, this machine
runs
| a clients cash registers, and can't be down for more than 15 minutes, so
| doing a repair/etc. is a little out of the question. Are there any other
| suggestions/fixes other than what I've mentioned above?
|
|
|
|
|

I have already tried all of that with no luck so far.

"Jason Tan (MSFT)" wrote:

> Hello,
>
> Thanks for posting!
>
> Please refer to the following article:
>
> 886630 You receive an error message when you try to install a program that
> uses the Windows Installer in Windows XP
> http://support.microsoft.com/default...b;EN-US;886630
>
> Hope the information helps.
>
> Best Regards,
>
> Jason Tan
>
> Microsoft Online Partner Support
> Get Secure! - www.microsoft.com/security
>
> ================================================== ===
>
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
>
> ================================================== ===
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>
> --------------------
> | Thread-Topic: Windows installer will not start
> | thread-index: AcYbpuORqZXckaz0RxCvuiwDiYVz3g==
> | X-WBNR-Posting-Host: 64.25.192.2
> | From: "=?Utf-8?B?ZHdoYWdlcm1hbg==?=" <>
> | Subject: Windows installer will not start
> | Date: Tue, 17 Jan 2006 12:45:02 -0800
> | Lines: 28
> | Message-ID: <A6D0C41C-CC00-4EB0-8876->
> | MIME-Version: 1.0
> | Content-Type: text/plain;
> | charset="Utf-8"
> | Content-Transfer-Encoding: 7bit
> | X-Newsreader: Microsoft CDO for Windows 2000
> | Content-Class: urn:content-classes:message
> | Importance: normal
> | Priority: normal
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> | Newsgroups: microsoft.public.windows.server.general
> | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSF TNGXA03.phx.gbl
> | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.general:86348
> | X-Tomcat-NG: microsoft.public.windows.server.general
> |
> | Cannot get windows installer to start. If I try and manually start it, I
> get
> | the error
> | "could not start the msiserver service"
> | I have tried manually reinstalling the newest version of the windows
> | installer(renamed the old msi files to .old, etc.).
> |
> | Checked/verified all the permissions for HKEY_CLASSES_ROOT in the
> registry.
> |
> | Tried msiexec /unregister and msiexec /regserver.
> |
> | Checked registry path
> | HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\MSIServer
> | to make sure it was pointing to the correct location.
> |
> | I would also try reinstalling SP4 (This is Windows 2K Server), but again,
> | cannot do that due to the installer problem.
> |
> | Was going to try the Windows Installer Cleanup utility, but obviously
> can't
> | install it.
> |
> | Deleted temp folders, etc. So far no luck. Unfortunately, this machine
> runs
> | a clients cash registers, and can't be down for more than 15 minutes, so
> | doing a repair/etc. is a little out of the question. Are there any other
> | suggestions/fixes other than what I've mentioned above?
> |
> |
> |
> |
> |
>
>

Hello,

Thank you for your reply!

Please attempt to try the following methods mentioned in KB319624.

Method 2: Verify the DCOM permissions.
Method 3: Give Full Control permission to the SYSTEM account.
Method 4: Verify the registry permissions.
Method 5: Fix the broken security key for the MsiServer service.

"Windows Installer Service could not be accessed" error message when
installing application
http://support.microsoft.com/default...b;en-us;319624

If the issue still persists please take a screenshot for further research.

1. Press the Pr Scrn key once on the keyboard when the error message
appears.
2. Click Start, go to Run, enter MSPAINT in the open dialog box, and then
Click OK.
3. Use Ctrl + V to paste the screenshot to the canvas.
4. From the File menu, go to Save and save it as a JPG file.
5. Send the JPG file as an attachment to v-

Hope the information helps.

Best Regards,

Jason Tan

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security

================================================== ===

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.

================================================== ===
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
| Thread-Topic: Windows installer will not start
| thread-index: AcYccOWgyuTbqKTVSXm8nFsnWsWP8Q==
| X-WBNR-Posting-Host: 64.25.192.2
| From: "=?Utf-8?B?ZHdoYWdlcm1hbg==?=" <>
| References: <A6D0C41C-CC00-4EB0-8876->
<>
| Subject: RE: Windows installer will not start
| Date: Wed, 18 Jan 2006 12:51:04 -0800
| Lines: 92
| Message-ID: <BBD1765F-0939-4F84-956B->
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windows.server.general
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFT NGXA03.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.general:86440
| X-Tomcat-NG: microsoft.public.windows.server.general
|
| I have already tried all of that with no luck so far.
|
| "Jason Tan (MSFT)" wrote:
|
| > Hello,
| >
| > Thanks for posting!
| >
| > Please refer to the following article:
| >
| > 886630 You receive an error message when you try to install a program
that
| > uses the Windows Installer in Windows XP
| > http://support.microsoft.com/default...b;EN-US;886630
| >
| > Hope the information helps.
| >
| > Best Regards,
| >
| > Jason Tan
| >
| > Microsoft Online Partner Support
| > Get Secure! - www.microsoft.com/security
| >
| > ================================================== ===
| >
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| >
| > ================================================== ===
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| >
| > --------------------
| > | Thread-Topic: Windows installer will not start
| > | thread-index: AcYbpuORqZXckaz0RxCvuiwDiYVz3g==
| > | X-WBNR-Posting-Host: 64.25.192.2
| > | From: "=?Utf-8?B?ZHdoYWdlcm1hbg==?=" <>
| > | Subject: Windows installer will not start
| > | Date: Tue, 17 Jan 2006 12:45:02 -0800
| > | Lines: 28
| > | Message-ID: <A6D0C41C-CC00-4EB0-8876->
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | Newsgroups: microsoft.public.windows.server.general
| > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | Path:
TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSF TNGXA03.phx.gbl
| > | Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windows.server.general:86348
| > | X-Tomcat-NG: microsoft.public.windows.server.general
| > |
| > | Cannot get windows installer to start. If I try and manually start
it, I
| > get
| > | the error
| > | "could not start the msiserver service"
| > | I have tried manually reinstalling the newest version of the windows
| > | installer(renamed the old msi files to .old, etc.).
| > |
| > | Checked/verified all the permissions for HKEY_CLASSES_ROOT in the
| > registry.
| > |
| > | Tried msiexec /unregister and msiexec /regserver.
| > |
| > | Checked registry path
| > | HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\MSIServer
| > | to make sure it was pointing to the correct location.
| > |
| > | I would also try reinstalling SP4 (This is Windows 2K Server), but
again,
| > | cannot do that due to the installer problem.
| > |
| > | Was going to try the Windows Installer Cleanup utility, but obviously
| > can't
| > | install it.
| > |
| > | Deleted temp folders, etc. So far no luck. Unfortunately, this
machine
| > runs
| > | a clients cash registers, and can't be down for more than 15 minutes,
so
| > | doing a repair/etc. is a little out of the question. Are there any
other
| > | suggestions/fixes other than what I've mentioned above?
| > |
| > |
| > |
| > |
| > |
| >
| >
|

As per my original post, I have already tried every KB article I could find
with no luck. At this point, the MSIServer service is now disabled, and won't
even let me change it to manual or automatic.

"Jason Tan (MSFT)" wrote:

> Hello,
>
> Thank you for your reply!
>
> Please attempt to try the following methods mentioned in KB319624.
>
> Method 2: Verify the DCOM permissions.
> Method 3: Give Full Control permission to the SYSTEM account.
> Method 4: Verify the registry permissions.
> Method 5: Fix the broken security key for the MsiServer service.
>
> "Windows Installer Service could not be accessed" error message when
> installing application
> http://support.microsoft.com/default...b;en-us;319624
>
> If the issue still persists please take a screenshot for further research.
>
> 1. Press the Pr Scrn key once on the keyboard when the error message
> appears.
> 2. Click Start, go to Run, enter MSPAINT in the open dialog box, and then
> Click OK.
> 3. Use Ctrl + V to paste the screenshot to the canvas.
> 4. From the File menu, go to Save and save it as a JPG file.
> 5. Send the JPG file as an attachment to v-
>
> Hope the information helps.
>
> Best Regards,
>
> Jason Tan
>
> Microsoft Online Partner Support
> Get Secure! - www.microsoft.com/security
>
> ================================================== ===
>
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
>
> ================================================== ===
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>
> --------------------
> | Thread-Topic: Windows installer will not start
> | thread-index: AcYccOWgyuTbqKTVSXm8nFsnWsWP8Q==
> | X-WBNR-Posting-Host: 64.25.192.2
> | From: "=?Utf-8?B?ZHdoYWdlcm1hbg==?=" <>
> | References: <A6D0C41C-CC00-4EB0-8876->
> <>
> | Subject: RE: Windows installer will not start
> | Date: Wed, 18 Jan 2006 12:51:04 -0800
> | Lines: 92
> | Message-ID: <BBD1765F-0939-4F84-956B->
> | MIME-Version: 1.0
> | Content-Type: text/plain;
> | charset="Utf-8"
> | Content-Transfer-Encoding: 7bit
> | X-Newsreader: Microsoft CDO for Windows 2000
> | Content-Class: urn:content-classes:message
> | Importance: normal
> | Priority: normal
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> | Newsgroups: microsoft.public.windows.server.general
> | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFT NGXA03.phx.gbl
> | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.general:86440
> | X-Tomcat-NG: microsoft.public.windows.server.general
> |
> | I have already tried all of that with no luck so far.
> |
> | "Jason Tan (MSFT)" wrote:
> |
> | > Hello,
> | >
> | > Thanks for posting!
> | >
> | > Please refer to the following article:
> | >
> | > 886630 You receive an error message when you try to install a program
> that
> | > uses the Windows Installer in Windows XP
> | > http://support.microsoft.com/default...b;EN-US;886630
> | >
> | > Hope the information helps.
> | >
> | > Best Regards,
> | >
> | > Jason Tan
> | >
> | > Microsoft Online Partner Support
> | > Get Secure! - www.microsoft.com/security
> | >
> | > ================================================== ===
> | >
> | > When responding to posts, please "Reply to Group" via your newsreader
> so
> | > that others may learn and benefit from your issue.
> | >
> | > ================================================== ===
> | > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> | >
> | >
> | >
> | > --------------------
> | > | Thread-Topic: Windows installer will not start
> | > | thread-index: AcYbpuORqZXckaz0RxCvuiwDiYVz3g==
> | > | X-WBNR-Posting-Host: 64.25.192.2
> | > | From: "=?Utf-8?B?ZHdoYWdlcm1hbg==?=" <>
> | > | Subject: Windows installer will not start
> | > | Date: Tue, 17 Jan 2006 12:45:02 -0800
> | > | Lines: 28
> | > | Message-ID: <A6D0C41C-CC00-4EB0-8876->
> | > | MIME-Version: 1.0
> | > | Content-Type: text/plain;
> | > | charset="Utf-8"
> | > | Content-Transfer-Encoding: 7bit
> | > | X-Newsreader: Microsoft CDO for Windows 2000
> | > | Content-Class: urn:content-classes:message
> | > | Importance: normal
> | > | Priority: normal
> | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> | > | Newsgroups: microsoft.public.windows.server.general
> | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> | > | Path:
> TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSF TNGXA03.phx.gbl
> | > | Xref: TK2MSFTNGXA02.phx.gbl
> microsoft.public.windows.server.general:86348
> | > | X-Tomcat-NG: microsoft.public.windows.server.general
> | > |
> | > | Cannot get windows installer to start. If I try and manually start
> it, I
> | > get
> | > | the error
> | > | "could not start the msiserver service"
> | > | I have tried manually reinstalling the newest version of the windows
> | > | installer(renamed the old msi files to .old, etc.).
> | > |
> | > | Checked/verified all the permissions for HKEY_CLASSES_ROOT in the
> | > registry.
> | > |
> | > | Tried msiexec /unregister and msiexec /regserver.
> | > |
> | > | Checked registry path
> | > | HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\MSIServer
> | > | to make sure it was pointing to the correct location.
> | > |
> | > | I would also try reinstalling SP4 (This is Windows 2K Server), but
> again,
> | > | cannot do that due to the installer problem.
> | > |
> | > | Was going to try the Windows Installer Cleanup utility, but obviously
> | > can't
> | > | install it.
> | > |
> | > | Deleted temp folders, etc. So far no luck. Unfortunately, this
> machine
> | > runs
> | > | a clients cash registers, and can't be down for more than 15 minutes,
> so
> | > | doing a repair/etc. is a little out of the question. Are there any
> other
> | > | suggestions/fixes other than what I've mentioned above?
> | > |
> | > |
> | > |
> | > |
> | > |
> | >
> | >
> |
>
>

Hello,

Thanks for reply!

Please confirm you have reinstalled Windows Installer below:

Reinstall Windows Installer
============
Note This method applies to Microsoft Windows 95, Microsoft Windows 98,
Microsoft Windows Millennium Edition (Me), and Microsoft Windows NT 4.0.
For Microsoft Windows 2000, Microsoft Windows XP, and Microsoft Windows
Server 2003, either reapply the latest service pack or repair the operating
system.

To reinstall the Windows Installer, follow these steps.

Note Because there are several versions of Microsoft Windows, the following
steps may be different on your computer. If they are, see your product
documentation to complete these steps.

1. Click Start, point to All Programs, point to Accessories, and then click
Command Prompt.

Windows opens a command prompt window.
2. At the command prompt, type one of the following commands, and then
press ENTER, where drive and Windows are the drive and folder where Windows
is installed. ? If you are running Microsoft Windows XP, Microsoft Windows
98, Microsoft Windows 2000, or Microsoft Windows NT, type the following:
attrib -r -s -h drive :\ Windows \System32\dllcache
? If you are running Microsoft Windows Millennium Edition (Me), type the
following:
attrib -r -s -h drive :\ Windows \System32

3. At the command prompt, type the following. Press ENTER after you type
each line.
ren msi.dll msi.old
ren msiexec.exe msiexec.old
ren msihnd.dll msihnd.old

4. At the command prompt, type exit , and then press ENTER.
5. Restart your computer.
6. Update the Windows Installer files to the latest version.

If the issue still persists please refer to the following article to
perform an in-place upgrade since some system files could be corrupted.

Note that the time required to complete the following procedure is equal to
the time that it takes to reinstall the operating system.

292175 How to perform an in-place upgrade of Windows 2000
http://support.microsoft.com/default...b;EN-US;292175

Hope the information helps.

Best Regards,

Jason Tan

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security

================================================== ===

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.

================================================== ===
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
| Thread-Topic: Windows installer will not start
| thread-index: AcYdDcYWQRtqPNyIRiSQw1be2fkTOA==
| X-WBNR-Posting-Host: 64.25.192.2
| From: "=?Utf-8?B?ZHdoYWdlcm1hbg==?=" <>
| References: <A6D0C41C-CC00-4EB0-8876->
<>
<BBD1765F-0939-4F84-956B->
<>
| Subject: RE: Windows installer will not start
| Date: Thu, 19 Jan 2006 07:34:02 -0800
| Lines: 181
| Message-ID: <276F28EB-E350-47FC-B78D->
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windows.server.general
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSF TNGXA03.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.general:86509
| X-Tomcat-NG: microsoft.public.windows.server.general
|
| As per my original post, I have already tried every KB article I could
find
| with no luck. At this point, the MSIServer service is now disabled, and
won't
| even let me change it to manual or automatic.
|
| "Jason Tan (MSFT)" wrote:
|
| > Hello,
| >
| > Thank you for your reply!
| >
| > Please attempt to try the following methods mentioned in KB319624.
| >
| > Method 2: Verify the DCOM permissions.
| > Method 3: Give Full Control permission to the SYSTEM account.
| > Method 4: Verify the registry permissions.
| > Method 5: Fix the broken security key for the MsiServer service.
| >
| > "Windows Installer Service could not be accessed" error message when
| > installing application
| > http://support.microsoft.com/default...b;en-us;319624
| >
| > If the issue still persists please take a screenshot for further
research.
| >
| > 1. Press the Pr Scrn key once on the keyboard when the error message
| > appears.
| > 2. Click Start, go to Run, enter MSPAINT in the open dialog box, and
then
| > Click OK.
| > 3. Use Ctrl + V to paste the screenshot to the canvas.
| > 4. From the File menu, go to Save and save it as a JPG file.
| > 5. Send the JPG file as an attachment to v-
| >
| > Hope the information helps.
| >
| > Best Regards,
| >
| > Jason Tan
| >
| > Microsoft Online Partner Support
| > Get Secure! - www.microsoft.com/security
| >
| > ================================================== ===
| >
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| >
| > ================================================== ===
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| >
| > --------------------
| > | Thread-Topic: Windows installer will not start
| > | thread-index: AcYccOWgyuTbqKTVSXm8nFsnWsWP8Q==
| > | X-WBNR-Posting-Host: 64.25.192.2
| > | From: "=?Utf-8?B?ZHdoYWdlcm1hbg==?=" <>
| > | References: <A6D0C41C-CC00-4EB0-8876->
| > <>
| > | Subject: RE: Windows installer will not start
| > | Date: Wed, 18 Jan 2006 12:51:04 -0800
| > | Lines: 92
| > | Message-ID: <BBD1765F-0939-4F84-956B->
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | Newsgroups: microsoft.public.windows.server.general
| > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFT NGXA03.phx.gbl
| > | Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windows.server.general:86440
| > | X-Tomcat-NG: microsoft.public.windows.server.general
| > |
| > | I have already tried all of that with no luck so far.
| > |
| > | "Jason Tan (MSFT)" wrote:
| > |
| > | > Hello,
| > | >
| > | > Thanks for posting!
| > | >
| > | > Please refer to the following article:
| > | >
| > | > 886630 You receive an error message when you try to install a
program
| > that
| > | > uses the Windows Installer in Windows XP
| > | > http://support.microsoft.com/default...b;EN-US;886630
| > | >
| > | > Hope the information helps.
| > | >
| > | > Best Regards,
| > | >
| > | > Jason Tan
| > | >
| > | > Microsoft Online Partner Support
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > ================================================== ===
| > | >
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from your issue.
| > | >
| > | > ================================================== ===
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | >
| > | >
| > | > --------------------
| > | > | Thread-Topic: Windows installer will not start
| > | > | thread-index: AcYbpuORqZXckaz0RxCvuiwDiYVz3g==
| > | > | X-WBNR-Posting-Host: 64.25.192.2
| > | > | From: "=?Utf-8?B?ZHdoYWdlcm1hbg==?=" <>
| > | > | Subject: Windows installer will not start
| > | > | Date: Tue, 17 Jan 2006 12:45:02 -0800
| > | > | Lines: 28
| > | > | Message-ID: <A6D0C41C-CC00-4EB0-8876->
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="Utf-8"
| > | > | Content-Transfer-Encoding: 7bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | Content-Class: urn:content-classes:message
| > | > | Importance: normal
| > | > | Priority: normal
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | > | Newsgroups: microsoft.public.windows.server.general
| > | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | > | Path:
| > TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSF TNGXA03.phx.gbl
| > | > | Xref: TK2MSFTNGXA02.phx.gbl
| > microsoft.public.windows.server.general:86348
| > | > | X-Tomcat-NG: microsoft.public.windows.server.general
| > | > |
| > | > | Cannot get windows installer to start. If I try and manually
start
| > it, I
| > | > get
| > | > | the error
| > | > | "could not start the msiserver service"
| > | > | I have tried manually reinstalling the newest version of the
windows
| > | > | installer(renamed the old msi files to .old, etc.).
| > | > |
| > | > | Checked/verified all the permissions for HKEY_CLASSES_ROOT in the
| > | > registry.
| > | > |
| > | > | Tried msiexec /unregister and msiexec /regserver.
| > | > |
| > | > | Checked registry path
| > | > | HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\MSIServer
| > | > | to make sure it was pointing to the correct location.
| > | > |
| > | > | I would also try reinstalling SP4 (This is Windows 2K Server),
but
| > again,
| > | > | cannot do that due to the installer problem.
| > | > |
| > | > | Was going to try the Windows Installer Cleanup utility, but
obviously
| > | > can't
| > | > | install it.
| > | > |
| > | > | Deleted temp folders, etc. So far no luck. Unfortunately, this
| > machine
| > | > runs
| > | > | a clients cash registers, and can't be down for more than 15
minutes,
| > so
| > | > | doing a repair/etc. is a little out of the question. Are there
any
| > other
| > | > | suggestions/fixes other than what I've mentioned above?
| > | > |
| > | > |
| > | > |
| > | > |
| > | > |
| > | >
| > | >
| > |
| >
| >
|

As per the original post, yes I have done that. Doing a repair install is not
really an option, as the computer cannot be offline for more than 15 minutes
at a time.

"Jason Tan (MSFT)" wrote:

> Hello,
>
> Thanks for reply!
>
> Please confirm you have reinstalled Windows Installer below:
>
> Reinstall Windows Installer
> ============
> Note This method applies to Microsoft Windows 95, Microsoft Windows 98,
> Microsoft Windows Millennium Edition (Me), and Microsoft Windows NT 4.0.
> For Microsoft Windows 2000, Microsoft Windows XP, and Microsoft Windows
> Server 2003, either reapply the latest service pack or repair the operating
> system.
>
> To reinstall the Windows Installer, follow these steps.
>
> Note Because there are several versions of Microsoft Windows, the following
> steps may be different on your computer. If they are, see your product
> documentation to complete these steps.
>
> 1. Click Start, point to All Programs, point to Accessories, and then click
> Command Prompt.
>
> Windows opens a command prompt window.
> 2. At the command prompt, type one of the following commands, and then
> press ENTER, where drive and Windows are the drive and folder where Windows
> is installed. ? If you are running Microsoft Windows XP, Microsoft Windows
> 98, Microsoft Windows 2000, or Microsoft Windows NT, type the following:
> attrib -r -s -h drive :\ Windows \System32\dllcache
> ? If you are running Microsoft Windows Millennium Edition (Me), type the
> following:
> attrib -r -s -h drive :\ Windows \System32
>
> 3. At the command prompt, type the following. Press ENTER after you type
> each line.
> ren msi.dll msi.old
> ren msiexec.exe msiexec.old
> ren msihnd.dll msihnd.old
>
> 4. At the command prompt, type exit , and then press ENTER.
> 5. Restart your computer.
> 6. Update the Windows Installer files to the latest version.
>
> If the issue still persists please refer to the following article to
> perform an in-place upgrade since some system files could be corrupted.
>
> Note that the time required to complete the following procedure is equal to
> the time that it takes to reinstall the operating system.
>
> 292175 How to perform an in-place upgrade of Windows 2000
> http://support.microsoft.com/default...b;EN-US;292175
>
> Hope the information helps.
>
> Best Regards,
>
> Jason Tan
>
> Microsoft Online Partner Support
> Get Secure! - www.microsoft.com/security
>
> ================================================== ===
>
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
>
> ================================================== ===
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>
> --------------------
> | Thread-Topic: Windows installer will not start
> | thread-index: AcYdDcYWQRtqPNyIRiSQw1be2fkTOA==
> | X-WBNR-Posting-Host: 64.25.192.2
> | From: "=?Utf-8?B?ZHdoYWdlcm1hbg==?=" <>
> | References: <A6D0C41C-CC00-4EB0-8876->
> <>
> <BBD1765F-0939-4F84-956B->
> <>
> | Subject: RE: Windows installer will not start
> | Date: Thu, 19 Jan 2006 07:34:02 -0800
> | Lines: 181
> | Message-ID: <276F28EB-E350-47FC-B78D->
> | MIME-Version: 1.0
> | Content-Type: text/plain;
> | charset="Utf-8"
> | Content-Transfer-Encoding: 7bit
> | X-Newsreader: Microsoft CDO for Windows 2000
> | Content-Class: urn:content-classes:message
> | Importance: normal
> | Priority: normal
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> | Newsgroups: microsoft.public.windows.server.general
> | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSF TNGXA03.phx.gbl
> | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.general:86509
> | X-Tomcat-NG: microsoft.public.windows.server.general
> |
> | As per my original post, I have already tried every KB article I could
> find
> | with no luck. At this point, the MSIServer service is now disabled, and
> won't
> | even let me change it to manual or automatic.
> |
> | "Jason Tan (MSFT)" wrote:
> |
> | > Hello,
> | >
> | > Thank you for your reply!
> | >
> | > Please attempt to try the following methods mentioned in KB319624.
> | >
> | > Method 2: Verify the DCOM permissions.
> | > Method 3: Give Full Control permission to the SYSTEM account.
> | > Method 4: Verify the registry permissions.
> | > Method 5: Fix the broken security key for the MsiServer service.
> | >
> | > "Windows Installer Service could not be accessed" error message when
> | > installing application
> | > http://support.microsoft.com/default...b;en-us;319624
> | >
> | > If the issue still persists please take a screenshot for further
> research.
> | >
> | > 1. Press the Pr Scrn key once on the keyboard when the error message
> | > appears.
> | > 2. Click Start, go to Run, enter MSPAINT in the open dialog box, and
> then
> | > Click OK.
> | > 3. Use Ctrl + V to paste the screenshot to the canvas.
> | > 4. From the File menu, go to Save and save it as a JPG file.
> | > 5. Send the JPG file as an attachment to v-
> | >
> | > Hope the information helps.
> | >
> | > Best Regards,
> | >
> | > Jason Tan
> | >
> | > Microsoft Online Partner Support
> | > Get Secure! - www.microsoft.com/security
> | >
> | > ================================================== ===
> | >
> | > When responding to posts, please "Reply to Group" via your newsreader
> so
> | > that others may learn and benefit from your issue.
> | >
> | > ================================================== ===
> | > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> | >
> | >
> | >
> | > --------------------
> | > | Thread-Topic: Windows installer will not start
> | > | thread-index: AcYccOWgyuTbqKTVSXm8nFsnWsWP8Q==
> | > | X-WBNR-Posting-Host: 64.25.192.2
> | > | From: "=?Utf-8?B?ZHdoYWdlcm1hbg==?=" <>
> | > | References: <A6D0C41C-CC00-4EB0-8876->
> | > <>
> | > | Subject: RE: Windows installer will not start
> | > | Date: Wed, 18 Jan 2006 12:51:04 -0800
> | > | Lines: 92
> | > | Message-ID: <BBD1765F-0939-4F84-956B->
> | > | MIME-Version: 1.0
> | > | Content-Type: text/plain;
> | > | charset="Utf-8"
> | > | Content-Transfer-Encoding: 7bit
> | > | X-Newsreader: Microsoft CDO for Windows 2000
> | > | Content-Class: urn:content-classes:message
> | > | Importance: normal
> | > | Priority: normal
> | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> | > | Newsgroups: microsoft.public.windows.server.general
> | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> | > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFT NGXA03.phx.gbl
> | > | Xref: TK2MSFTNGXA02.phx.gbl
> microsoft.public.windows.server.general:86440
> | > | X-Tomcat-NG: microsoft.public.windows.server.general
> | > |
> | > | I have already tried all of that with no luck so far.
> | > |
> | > | "Jason Tan (MSFT)" wrote:
> | > |
> | > | > Hello,
> | > | >
> | > | > Thanks for posting!
> | > | >
> | > | > Please refer to the following article:
> | > | >
> | > | > 886630 You receive an error message when you try to install a
> program
> | > that
> | > | > uses the Windows Installer in Windows XP
> | > | > http://support.microsoft.com/default...b;EN-US;886630
> | > | >
> | > | > Hope the information helps.
> | > | >
> | > | > Best Regards,
> | > | >
> | > | > Jason Tan
> | > | >
> | > | > Microsoft Online Partner Support
> | > | > Get Secure! - www.microsoft.com/security
> | > | >
> | > | > ================================================== ===
> | > | >
> | > | > When responding to posts, please "Reply to Group" via your
> newsreader
> | > so
> | > | > that others may learn and benefit from your issue.
> | > | >
> | > | > ================================================== ===
> | > | > This posting is provided "AS IS" with no warranties, and confers no
> | > rights.
> | > | >
> | > | >
> | > | >
> | > | > --------------------
> | > | > | Thread-Topic: Windows installer will not start
> | > | > | thread-index: AcYbpuORqZXckaz0RxCvuiwDiYVz3g==
> | > | > | X-WBNR-Posting-Host: 64.25.192.2
> | > | > | From: "=?Utf-8?B?ZHdoYWdlcm1hbg==?=" <>
> | > | > | Subject: Windows installer will not start
> | > | > | Date: Tue, 17 Jan 2006 12:45:02 -0800
> | > | > | Lines: 28
> | > | > | Message-ID: <A6D0C41C-CC00-4EB0-8876->
> | > | > | MIME-Version: 1.0
> | > | > | Content-Type: text/plain;
> | > | > | charset="Utf-8"
> | > | > | Content-Transfer-Encoding: 7bit
> | > | > | X-Newsreader: Microsoft CDO for Windows 2000
> | > | > | Content-Class: urn:content-classes:message
> | > | > | Importance: normal
> | > | > | Priority: normal
> | > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> | > | > | Newsgroups: microsoft.public.windows.server.general
> | > | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> | > | > | Path:
> | > TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSF TNGXA03.phx.gbl
> | > | > | Xref: TK2MSFTNGXA02.phx.gbl
> | > microsoft.public.windows.server.general:86348
> | > | > | X-Tomcat-NG: microsoft.public.windows.server.general
> | > | > |
> | > | > | Cannot get windows installer to start. If I try and manually
> start
> | > it, I
> | > | > get
> | > | > | the error
> | > | > | "could not start the msiserver service"
> | > | > | I have tried manually reinstalling the newest version of the
> windows
> | > | > | installer(renamed the old msi files to .old, etc.).
> | > | > |
> | > | > | Checked/verified all the permissions for HKEY_CLASSES_ROOT in the
> | > | > registry.
> | > | > |
> | > | > | Tried msiexec /unregister and msiexec /regserver.
> | > | > |
> | > | > | Checked registry path
> | > | > | HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\MSIServer
> | > | > | to make sure it was pointing to the correct location.
> | > | > |
> | > | > | I would also try reinstalling SP4 (This is Windows 2K Server),
> but
> | > again,
> | > | > | cannot do that due to the installer problem.
> | > | > |
> | > | > | Was going to try the Windows Installer Cleanup utility, but
> obviously
> | > | > can't
> | > | > | install it.
> | > | > |
> | > | > | Deleted temp folders, etc. So far no luck. Unfortunately, this
> | > machine
> | > | > runs
> | > | > | a clients cash registers, and can't be down for more than 15
> minutes,
> | > so
> | > | > | doing a repair/etc. is a little out of the question. Are there
> any
> | > other
> | > | > | suggestions/fixes other than what I've mentioned above?
> | > | > |
> | > | > |
> | > | > |
> | > | > |
> | > | > |
> | > | >
> | > | >
> | > |
> | >
> | >
> |
>
>

Hello,

Thank you for your response!

I am sorry that you cannot perform a in-place upgrade at this point.
Currently, I suggest you check the following registry key:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\MSIServer

The value named ImagePath must have a value of
"c:\windows\system32\msiexec.exe /v"
where "c:\windows" is the directory in which Windows is installed.

This issue can also occur if the MSIServer registry key is missing. You may
attempt to Import a MSIServer key from a working server and re-registering
MSIEXEC.EXE.

Hope the information helps.

Best Regards,

Jason Tan

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security

================================================== ===

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.

================================================== ===
This posting is provided "AS IS" with no warranties, and confers no rights.





--------------------
| Thread-Topic: Windows installer will not start
| thread-index: AcYeC5zuOdiryRt7QrSarcdV41hm5Q==
| X-WBNR-Posting-Host: 207.241.143.230
| From: "=?Utf-8?B?ZHdoYWdlcm1hbg==?=" <>
| References: <A6D0C41C-CC00-4EB0-8876->
<>
<BBD1765F-0939-4F84-956B->
<>
<276F28EB-E350-47FC-B78D->
<>
| Subject: RE: Windows installer will not start
| Date: Fri, 20 Jan 2006 13:51:05 -0800
| Lines: 304
| Message-ID: <C36EE7B0-85E4-455C-AAE4->
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windows.server.general
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFT NGXA03.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.general:86691
| X-Tomcat-NG: microsoft.public.windows.server.general
|
| As per the original post, yes I have done that. Doing a repair install is
not
| really an option, as the computer cannot be offline for more than 15
minutes
| at a time.
|
| "Jason Tan (MSFT)" wrote:
|
| > Hello,
| >
| > Thanks for reply!
| >
| > Please confirm you have reinstalled Windows Installer below:
| >
| > Reinstall Windows Installer
| > ============
| > Note This method applies to Microsoft Windows 95, Microsoft Windows 98,
| > Microsoft Windows Millennium Edition (Me), and Microsoft Windows NT
4.0.
| > For Microsoft Windows 2000, Microsoft Windows XP, and Microsoft Windows
| > Server 2003, either reapply the latest service pack or repair the
operating
| > system.
| >
| > To reinstall the Windows Installer, follow these steps.
| >
| > Note Because there are several versions of Microsoft Windows, the
following
| > steps may be different on your computer. If they are, see your product
| > documentation to complete these steps.
| >
| > 1. Click Start, point to All Programs, point to Accessories, and then
click
| > Command Prompt.
| >
| > Windows opens a command prompt window.
| > 2. At the command prompt, type one of the following commands, and then
| > press ENTER, where drive and Windows are the drive and folder where
Windows
| > is installed. ? If you are running Microsoft Windows XP, Microsoft
Windows
| > 98, Microsoft Windows 2000, or Microsoft Windows NT, type the
following:
| > attrib -r -s -h drive :\ Windows \System32\dllcache
| > ? If you are running Microsoft Windows Millennium Edition (Me), type
the
| > following:
| > attrib -r -s -h drive :\ Windows \System32
| >
| > 3. At the command prompt, type the following. Press ENTER after you
type
| > each line.
| > ren msi.dll msi.old
| > ren msiexec.exe msiexec.old
| > ren msihnd.dll msihnd.old
| >
| > 4. At the command prompt, type exit , and then press ENTER.
| > 5. Restart your computer.
| > 6. Update the Windows Installer files to the latest version.
| >
| > If the issue still persists please refer to the following article to
| > perform an in-place upgrade since some system files could be corrupted.
| >
| > Note that the time required to complete the following procedure is
equal to
| > the time that it takes to reinstall the operating system.
| >
| > 292175 How to perform an in-place upgrade of Windows 2000
| > http://support.microsoft.com/default...b;EN-US;292175
| >
| > Hope the information helps.
| >
| > Best Regards,
| >
| > Jason Tan
| >
| > Microsoft Online Partner Support
| > Get Secure! - www.microsoft.com/security
| >
| > ================================================== ===
| >
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| >
| > ================================================== ===
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| >
| > --------------------
| > | Thread-Topic: Windows installer will not start
| > | thread-index: AcYdDcYWQRtqPNyIRiSQw1be2fkTOA==
| > | X-WBNR-Posting-Host: 64.25.192.2
| > | From: "=?Utf-8?B?ZHdoYWdlcm1hbg==?=" <>
| > | References: <A6D0C41C-CC00-4EB0-8876->
| > <>
| > <BBD1765F-0939-4F84-956B->
| > <>
| > | Subject: RE: Windows installer will not start
| > | Date: Thu, 19 Jan 2006 07:34:02 -0800
| > | Lines: 181
| > | Message-ID: <276F28EB-E350-47FC-B78D->
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | Newsgroups: microsoft.public.windows.server.general
| > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | Path:
TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSF TNGXA03.phx.gbl
| > | Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windows.server.general:86509
| > | X-Tomcat-NG: microsoft.public.windows.server.general
| > |
| > | As per my original post, I have already tried every KB article I
could
| > find
| > | with no luck. At this point, the MSIServer service is now disabled,
and
| > won't
| > | even let me change it to manual or automatic.
| > |
| > | "Jason Tan (MSFT)" wrote:
| > |
| > | > Hello,
| > | >
| > | > Thank you for your reply!
| > | >
| > | > Please attempt to try the following methods mentioned in KB319624.
| > | >
| > | > Method 2: Verify the DCOM permissions.
| > | > Method 3: Give Full Control permission to the SYSTEM account.
| > | > Method 4: Verify the registry permissions.
| > | > Method 5: Fix the broken security key for the MsiServer service.
| > | >
| > | > "Windows Installer Service could not be accessed" error message
when
| > | > installing application
| > | > http://support.microsoft.com/default...b;en-us;319624
| > | >
| > | > If the issue still persists please take a screenshot for further
| > research.
| > | >
| > | > 1. Press the Pr Scrn key once on the keyboard when the error
message
| > | > appears.
| > | > 2. Click Start, go to Run, enter MSPAINT in the open dialog box,
and
| > then
| > | > Click OK.
| > | > 3. Use Ctrl + V to paste the screenshot to the canvas.
| > | > 4. From the File menu, go to Save and save it as a JPG file.
| > | > 5. Send the JPG file as an attachment to v-
| > | >
| > | > Hope the information helps.
| > | >
| > | > Best Regards,
| > | >
| > | > Jason Tan
| > | >
| > | > Microsoft Online Partner Support
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > ================================================== ===
| > | >
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from your issue.
| > | >
| > | > ================================================== ===
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | >
| > | >
| > | > --------------------
| > | > | Thread-Topic: Windows installer will not start
| > | > | thread-index: AcYccOWgyuTbqKTVSXm8nFsnWsWP8Q==
| > | > | X-WBNR-Posting-Host: 64.25.192.2
| > | > | From: "=?Utf-8?B?ZHdoYWdlcm1hbg==?=" <>
| > | > | References: <A6D0C41C-CC00-4EB0-8876->
| > | > <>
| > | > | Subject: RE: Windows installer will not start
| > | > | Date: Wed, 18 Jan 2006 12:51:04 -0800
| > | > | Lines: 92
| > | > | Message-ID: <BBD1765F-0939-4F84-956B->
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="Utf-8"
| > | > | Content-Transfer-Encoding: 7bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | Content-Class: urn:content-classes:message
| > | > | Importance: normal
| > | > | Priority: normal
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | > | Newsgroups: microsoft.public.windows.server.general
| > | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | > | Path:
TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFT NGXA03.phx.gbl
| > | > | Xref: TK2MSFTNGXA02.phx.gbl
| > microsoft.public.windows.server.general:86440
| > | > | X-Tomcat-NG: microsoft.public.windows.server.general
| > | > |
| > | > | I have already tried all of that with no luck so far.
| > | > |
| > | > | "Jason Tan (MSFT)" wrote:
| > | > |
| > | > | > Hello,
| > | > | >
| > | > | > Thanks for posting!
| > | > | >
| > | > | > Please refer to the following article:
| > | > | >
| > | > | > 886630 You receive an error message when you try to install a
| > program
| > | > that
| > | > | > uses the Windows Installer in Windows XP
| > | > | > http://support.microsoft.com/default...b;EN-US;886630
| > | > | >
| > | > | > Hope the information helps.
| > | > | >
| > | > | > Best Regards,
| > | > | >
| > | > | > Jason Tan
| > | > | >
| > | > | > Microsoft Online Partner Support
| > | > | > Get Secure! - www.microsoft.com/security
| > | > | >
| > | > | > ================================================== ===
| > | > | >
| > | > | > When responding to posts, please "Reply to Group" via your
| > newsreader
| > | > so
| > | > | > that others may learn and benefit from your issue.
| > | > | >
| > | > | > ================================================== ===
| > | > | > This posting is provided "AS IS" with no warranties, and
confers no
| > | > rights.
| > | > | >
| > | > | >
| > | > | >
| > | > | > --------------------
| > | > | > | Thread-Topic: Windows installer will not start
| > | > | > | thread-index: AcYbpuORqZXckaz0RxCvuiwDiYVz3g==
| > | > | > | X-WBNR-Posting-Host: 64.25.192.2
| > | > | > | From: "=?Utf-8?B?ZHdoYWdlcm1hbg==?="
<>
| > | > | > | Subject: Windows installer will not start
| > | > | > | Date: Tue, 17 Jan 2006 12:45:02 -0800
| > | > | > | Lines: 28
| > | > | > | Message-ID:
<A6D0C41C-CC00-4EB0-8876->
| > | > | > | MIME-Version: 1.0
| > | > | > | Content-Type: text/plain;
| > | > | > | charset="Utf-8"
| > | > | > | Content-Transfer-Encoding: 7bit
| > | > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | > | Content-Class: urn:content-classes:message
| > | > | > | Importance: normal
| > | > | > | Priority: normal
| > | > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | > | > | Newsgroups: microsoft.public.windows.server.general
| > | > | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | > | > | Path:
| > | > TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSF TNGXA03.phx.gbl
| > | > | > | Xref: TK2MSFTNGXA02.phx.gbl
| > | > microsoft.public.windows.server.general:86348
| > | > | > | X-Tomcat-NG: microsoft.public.windows.server.general
| > | > | > |
| > | > | > | Cannot get windows installer to start. If I try and manually
| > start
| > | > it, I
| > | > | > get
| > | > | > | the error
| > | > | > | "could not start the msiserver service"
| > | > | > | I have tried manually reinstalling the newest version of the
| > windows
| > | > | > | installer(renamed the old msi files to .old, etc.).
| > | > | > |
| > | > | > | Checked/verified all the permissions for HKEY_CLASSES_ROOT in
the
| > | > | > registry.
| > | > | > |
| > | > | > | Tried msiexec /unregister and msiexec /regserver.
| > | > | > |
| > | > | > | Checked registry path
| > | > | > | HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\MSIServer
| > | > | > | to make sure it was pointing to the correct location.
| > | > | > |
| > | > | > | I would also try reinstalling SP4 (This is Windows 2K
Server),
| > but
| > | > again,
| > | > | > | cannot do that due to the installer problem.
| > | > | > |
| > | > | > | Was going to try the Windows Installer Cleanup utility, but
| > obviously
| > | > | > can't
| > | > | > | install it.
| > | > | > |
| > | > | > | Deleted temp folders, etc. So far no luck. Unfortunately,
this
| > | > machine
| > | > | > runs
| > | > | > | a clients cash registers, and can't be down for more than 15
| > minutes,
| > | > so
| > | > | > | doing a repair/etc. is a little out of the question. Are
there
| > any
| > | > other
| > | > | > | suggestions/fixes other than what I've mentioned above?
| > | > | > |
| > | > | > |
| > | > | > |
| > | > | > |
| > | > | > |
| > | > | >
| > | > | >
| > | > |
| > | >
| > | >
| > |
| >
| >
|