The Windows Installer Service could not be accessed (Error 1719)

For a couple of weeks, I've been unable to install or uninstall an
64-bit applications that uses the Windows Installer. I alway get th
message "The Windows Installer Service could not be accessed. This ca
occur if the Windows Installer is not correctly installed. Contact you
support personnel for assistance." Installing and uninstalling 32-bi
applications that rely on MSI does work correctly

- I have unregistered/registered both instance of msiexec (System32 an
SysWOW64). Done this in normal as well as safe mode, rebooting afte
each try
- The service is registered and running. (Doesn't stop when i
starts.
- As far as I can tell, registry entries in the MSIServer key ar
correct
- When logging the installer results, it reporst an error 1719 righ
after the line "Connected to service for CA interface
- Installed service pack 1 but that didn't fix the proble
- Tried every solution found in kb and forums all over the place an
nothing does the trick

This was merely an annoyance at first but now I really need to instal
and uninstall some stuff and I'm stuck. I don't want to do a fres
install either

--
Zomby2d

I finally found a solution to my problem.

Altough my MSIServer registry key was correct, there was an Enum subkey
that was causing all my problems. Once I removed this key, the 64-bit
installer started working again.

Hope this helps anyone with the same problem.


--
Zomby2d

Hello,

I have the same problem and I cant get it fixed.. what is the Enum subkey? and how can I get rid of it

Click Start, type Regedit.exe and press ENTER.

Navigate to the following branch:

HKEY_LOCAL_MACHINE
\SYSTEM
\CurrentControlSet
\Services
\MSIServer

From the File menu, choose Export, and save the branch to a .REG file.

Exit the Registry Editor.

Open the .REG file using Notepad.

Copy the file contents and post it here.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


<Mustafa B> wrote in message news:2008411172343bite-...
Hello,

I have the same problem and I cant get it fixed.. what is the Enum subkey? and how can I get rid of it

Having similar problem (HP Laptop w/ Vista x64, SP1) ever since I
upgraded to SP1.

Attached my Reg export as instructed for other gentleman, appreciate
any help.

DAB


+-------------------------------------------------------------------+
|Filename: msiserver-export-dab.reg |
|Download: http://vista64.net/forums/attachment...chmentid=3648|
+-------------------------------------------------------------------+

--
DBlair

Hi DAB,

I'm unable to download the attachment (from the Gateway you posted from). Perhaps you can use a newsreader to attach files, or post in plain-text format, or mail the file to me directly.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


"DBlair" <> wrote in message news:...

Having similar problem (HP Laptop w/ Vista x64, SP1) ever since I
upgraded to SP1.

Attached my Reg export as instructed for other gentleman, appreciate
any help.

DAB


+-------------------------------------------------------------------+
|Filename: msiserver-export-dab.reg |
|Download: http://vista64.net/forums/attachment...chmentid=3648|
+-------------------------------------------------------------------+

--
DBlair

Hello Ramesh

I have the same problem. To fix the Enum subkey, you asked Mustafa t
open the .Reg file, copy it and post it to this forum. But, for unknow
reasons he didn't post it. Therefore, I'll post mine instead so that yo
could explain how to delete the subkey

Thanks before hand

Windows Registry Editor Version 5.0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\msiserver
"DisplayName"="@%SystemRoot%\\system32\\msimsg.dll ,-27
"ImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,6 5,00,6d,00,72,00,6f,00,6f,00,

74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d ,00,33,00,32,00,5c,00,6d,

00,73,00,69,00,65,00,78,00,65,00,63,00,2e,00,65,00 ,78,00,65,00,20,00,2f,00,
56,00,00,0
"Description"="@%SystemRoot%\\system32\\msimsg.dll ,-32
"ObjectName"="LocalSystem
"ErrorControl"=dword:0000000
"Start"=dword:0000000
"Type"=dword:0000001
"DependOnService"=hex(7):72,00,70,00,63,00,73,00,7 3,00,00,00,00,0
"ServiceSidType"=dword:0000000
"RequiredPrivileges"=hex(7):53,00,65,00,54,00,63,0 0,62,00,50,00,72,00,69,00,76,

00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00 ,43,00,72,00,65,00,61,00,

74,00,65,00,50,00,61,00,67,00,65,00,66,00,69,00,6c ,00,65,00,50,00,72,00,69,

00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00 ,65,00,4c,00,6f,00,63,00,

6b,00,4d,00,65,00,6d,00,6f,00,72,00,79,00,50,00,72 ,00,69,00,76,00,69,00,6c,

00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6e,00 ,63,00,72,00,65,00,61,00,

73,00,65,00,42,00,61,00,73,00,65,00,50,00,72,00,69 ,00,6f,00,72,00,69,00,74,

00,79,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00 ,67,00,65,00,00,00,53,00,

65,00,43,00,72,00,65,00,61,00,74,00,65,00,50,00,65 ,00,72,00,6d,00,61,00,6e,

00,65,00,6e,00,74,00,50,00,72,00,69,00,76,00,69,00 ,6c,00,65,00,67,00,65,00,

00,00,53,00,65,00,41,00,75,00,64,00,69,00,74,00,50 ,00,72,00,69,00,76,00,69,

00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,53,00 ,65,00,63,00,75,00,72,00,

69,00,74,00,79,00,50,00,72,00,69,00,76,00,69,00,6c ,00,65,00,67,00,65,00,00,

00,53,00,65,00,43,00,68,00,61,00,6e,00,67,00,65,00 ,4e,00,6f,00,74,00,69,00,

66,00,79,00,50,00,72,00,69,00,76,00,69,00,6c,00,65 ,00,67,00,65,00,00,00,53,

00,65,00,50,00,72,00,6f,00,66,00,69,00,6c,00,65,00 ,53,00,69,00,6e,00,67,00,

6c,00,65,00,50,00,72,00,6f,00,63,00,65,00,73,00,73 ,00,50,00,72,00,69,00,76,

00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00 ,49,00,6d,00,70,00,65,00,

72,00,73,00,6f,00,6e,00,61,00,74,00,65,00,50,00,72 ,00,69,00,76,00,69,00,6c,

00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00 ,65,00,61,00,74,00,65,00,

47,00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69 ,00,76,00,69,00,6c,00,65,

00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00 ,69,00,67,00,6e,00,50,00,

72,00,69,00,6d,00,61,00,72,00,79,00,54,00,6f,00,6b ,00,65,00,6e,00,50,00,72,

00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00 ,53,00,65,00,52,00,65,00,

73,00,74,00,6f,00,72,00,65,00,50,00,72,00,69,00,76 ,00,69,00,6c,00,65,00,67,

00,65,00,00,00,53,00,65,00,49,00,6e,00,63,00,72,00 ,65,00,61,00,73,00,65,00,

51,00,75,00,6f,00,74,00,61,00,50,00,72,00,69,00,76 ,00,69,00,6c,00,65,00,67,

00,65,00,00,00,53,00,65,00,53,00,68,00,75,00,74,00 ,64,00,6f,00,77,00,6e,00,

50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65 ,00,00,00,53,00,65,00,54,

00,61,00,6b,00,65,00,4f,00,77,00,6e,00,65,00,72,00 ,73,00,68,00,69,00,70,00,

50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65 ,00,00,00,53,00,65,00,4c,

00,6f,00,61,00,64,00,44,00,72,00,69,00,76,00,65,00 ,72,00,50,00,72,00,69,00,
76,00,69,00,6c,00,65,00,67,00,65,00,00,00,00,0
"FailureActions"=hex:84,03,00,00,00,00,00,00,00,00 ,00,00,03,00,00,00,14,00,00,

00,01,00,00,00,c0,d4,01,00,01,00,00,00,e0,93,04,00 ,00,00,00,00,00,00,00,0

--
Salim2
Posted via http://www.vistaheads.co

Hi Salim,

Error "The Windows Installer Service could not be accessed" in Windows Vista - The Winhelponline Blog:
http://www.winhelponline.com/blog/vi...t-be-accessed/

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog: http://www.winhelponline.com/blog
Windows® Troubleshooting: http://www.winhelponline.com

"Salim26" <> wrote in message news:...

Hello Ramesh,

I have the same problem. To fix the Enum subkey, you asked Mustafa to
open the .Reg file, copy it and post it to this forum. But, for unknown
reasons he didn't post it. Therefore, I'll post mine instead so that you
could explain how to delete the subkey.

Thanks before hand.

Windows Registry Editor Version 5.00

<snip>

The startup type of Windows Installer was already in Manuel mode. So
the solution hasn't helped me fix the error

Ramesh, MS-MVP;836296 Wrote:
> Hi Salim
>
> Error "The Windows Installer Service could not be accessed" in Window
> Vista - The Winhelponline Blog:
> 'Error “The Windows Installer Service could not b
> accessed” in Windows Vista - The Winhelponline Blog
> (http://tinyurl.com/6po8s5
>
> --
> Regards
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User
> The Winhelponline Blog: 'The Winhelponline Blog - Troubleshootin
> Information, Tips and Fixes for Microsoft Windows
> (http://www.winhelponline.com/blog
> Windows® Troubleshooting: 'Windows XP and Windows Vista
> Troubleshooting, Tips & Fixes' (http://www.winhelponline.com
>
> "Salim26" <> wrote in messag
> news:..
>
> Hello Ramesh
>
> I have the same problem. To fix the Enum subkey, you asked Mustafa t
> open the .Reg file, copy it and post it to this forum. But, for unknow
> reasons he didn't post it. Therefore, I'll post mine instead so tha
> yo
> could explain how to delete the subkey
>
> Thanks before hand
>
> Windows Registry Editor Version 5.0
>
> <snip

--
Salim2
Posted via http://www.vistaheads.co

Salim,

Download and run msiserver.reg linked in that page, even though Windows Installer service is listed correctly. That ought to help.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog: http://www.winhelponline.com/blog
Windows® Troubleshooting: http://www.winhelponline.com

"Salim26" <> wrote in message news:...

The startup type of Windows Installer was already in Manuel mode. So,
the solution hasn't helped me fix the error.

Ramesh, MS-MVP;836296 Wrote:
> Hi Salim,
>
> Error "The Windows Installer Service could not be accessed" in Windows
> Vista - The Winhelponline Blog:
> 'Error “The Windows Installer Service could not be
> accessed” in Windows Vista - The Winhelponline Blog'
> (http://tinyurl.com/6po8s5)
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> The Winhelponline Blog: 'The Winhelponline Blog - Troubleshooting
> Information, Tips and Fixes for Microsoft Windows'
> (http://www.winhelponline.com/blog)
> Windows® Troubleshooting: 'Windows XP and Windows Vista -
> Troubleshooting, Tips & Fixes' (http://www.winhelponline.com)
>
> "Salim26" <> wrote in message
> news:...
>
> Hello Ramesh,
>
> I have the same problem. To fix the Enum subkey, you asked Mustafa to
> open the .Reg file, copy it and post it to this forum. But, for unknown
> reasons he didn't post it. Therefore, I'll post mine instead so that
> you
> could explain how to delete the subkey.
>
> Thanks before hand.
>
> Windows Registry Editor Version 5.00
>
> <snip>


--
Salim26
Posted via http://www.vistaheads.com