Hi,
See:
http://support.microsoft.com/kb/324516 methods 1 and 2.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help -
www.rickrogers.org
"TRCSr" <> wrote in message
news:8895B9C0-2422-475A-80C9-...
>I have a fairly new Toshiba Sattelite with Vista Home edition on it. I have
>successfully loaded several programs on it prior to now. I have tried to
>install Acronis Disk Director, which I have already installed on another
>Vista computer for testing, and I get the message as shown in the subject
>line. After a few of Acronis' installation windows come up I get the
>Windows window that starts out " E00640003: The error was encountered while
>the installation....". The next line then says " Acronis installation
>program encountered error #1601: The Windows Installer Service could not be
>accessed. How do I get this problem solved? I tried several FAQ sites and
>did not find an answer. I am hoping that someone on this site can provide
>me with a solution.
>
> Thanks,
>
> TRCSr