windows keeps wanting to shut down

this is the complete error report: please help with this. If I open folders
fairly quickly a box opens up saying windows needs to close...vitsa 32 bit


Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6000.16549
Application Timestamp: 46d230c5
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bd80
Exception Code: c0000002
Exception Offset: 0001b09e
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

It happens that core9 formulated :
> this is the complete error report: please help with this. If I open
> folders fairly quickly a box opens up saying windows needs to
> close...vitsa 32 bit
>
>
> Problem Event Name: APPCRASH
> Application Name: Explorer.EXE
> Application Version: 6.0.6000.16549
> Application Timestamp: 46d230c5
> Fault Module Name: kernel32.dll
> Fault Module Version: 6.0.6000.16386
> Fault Module Timestamp: 4549bd80
> Exception Code: c0000002
> Exception Offset: 0001b09e
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

In some cases installing the following update seems to have helped:
http://support.microsoft.com/kb/938979

--
Mamamegs.
MS MVP Windows shell/user


Problemen met Windows Vista?
www.vistabits.nl


Windows Vista Problems?
www.vistabits.info

thanks for the idea but i already have tried this and when i install the
update it tells me that "this update does not apply to your system"...any
other ideas?

"Mamamegs [MS MVP]" wrote:

> It happens that core9 formulated :
> > this is the complete error report: please help with this. If I open
> > folders fairly quickly a box opens up saying windows needs to
> > close...vitsa 32 bit
> >
> >
> > Problem Event Name: APPCRASH
> > Application Name: Explorer.EXE
> > Application Version: 6.0.6000.16549
> > Application Timestamp: 46d230c5
> > Fault Module Name: kernel32.dll
> > Fault Module Version: 6.0.6000.16386
> > Fault Module Timestamp: 4549bd80
> > Exception Code: c0000002
> > Exception Offset: 0001b09e
> > OS Version: 6.0.6000.2.0.0.768.3
> > Locale ID: 1033
> > Additional Information 1: 8d13
> > Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> > Additional Information 3: 8d13
> > Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
> In some cases installing the following update seems to have helped:
> http://support.microsoft.com/kb/938979
>
> --
> Mamamegs.
> MS MVP Windows shell/user
>
>
> Problemen met Windows Vista?
> www.vistabits.nl
>
>
> Windows Vista Problems?
> www.vistabits.info
>
>
>