Windows live communications platform has stopped working

Hi, I recently installed the new windowlive 2009 on my vista home edition
32bit computer.

however now everytime i sign in i get this message here is my event details:

Problem signature:
Problem Event Name: APPCRASH
Application Name: wlcomm.exe
Application Version: 14.0.8098.930
Application Timestamp: 4ac41a12
Fault Module Name: ADVAPI32.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a64b
Exception Code: c0000005
Exception Offset: 0002b68e
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 1033
Additional Information 1: 8053
Additional Information 2: 0a945b62bf6469ba48c1bcd048acbbc6
Additional Information 3: 04a5
Additional Information 4: 692a89831a45590bf88d08867cad2be4

Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409



could you please help me out

i already did the basic troubleshooting..
cleared micrsoft window live folder on local settings.. checkd for malware
and nothing..

please help

Greetings Tracy,

Before we get too far, did it actually work at some point? Assuming yes, you may be able to
save yourself oodles of pain and frustration by just using System Restore to restore back to
when it did work. To do that, click the Start orb in the corner, then type:
system restore
and when it appears, click on it and follow the System Restore wizard to restore Windows back
to when it did work.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2010 Jonathan Kay - If redistributing, you must include this signature or citation
--


"tracy" <> wrote in message
news:39A6891D-9004-4851-BB25-...
> Hi, I recently installed the new windowlive 2009 on my vista home edition
> 32bit computer.
>
> however now everytime i sign in i get this message here is my event details:
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: wlcomm.exe
> Application Version: 14.0.8098.930
> Application Timestamp: 4ac41a12
> Fault Module Name: ADVAPI32.dll
> Fault Module Version: 6.0.6001.18000
> Fault Module Timestamp: 4791a64b
> Exception Code: c0000005
> Exception Offset: 0002b68e
> OS Version: 6.0.6001.2.1.0.768.2
> Locale ID: 1033
> Additional Information 1: 8053
> Additional Information 2: 0a945b62bf6469ba48c1bcd048acbbc6
> Additional Information 3: 04a5
> Additional Information 4: 692a89831a45590bf88d08867cad2be4
>
> Read our privacy statement:
> http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
>
>
>
> could you please help me out
>
> i already did the basic troubleshooting..
> cleared micrsoft window live folder on local settings.. checkd for malware
> and nothing..
>
> please help

"Jonathan Kay [MVP]" wrote:

> Greetings Tracy,
>
> Before we get too far, did it actually work at some point? Assuming yes, you may be able to
> save yourself oodles of pain and frustration by just using System Restore to restore back to
> when it did work. To do that, click the Start orb in the corner, then type:
> system restore
> and when it appears, click on it and follow the System Restore wizard to restore Windows back
> to when it did work.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2010 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
>
> "tracy" <> wrote in message
> news:39A6891D-9004-4851-BB25-...
> > Hi, I recently installed the new windowlive 2009 on my vista home edition
> > 32bit computer.
> >
> > however now everytime i sign in i get this message here is my event details:
> >
> > Problem signature:
> > Problem Event Name: APPCRASH
> > Application Name: wlcomm.exe
> > Application Version: 14.0.8098.930
> > Application Timestamp: 4ac41a12
> > Fault Module Name: ADVAPI32.dll
> > Fault Module Version: 6.0.6001.18000
> > Fault Module Timestamp: 4791a64b
> > Exception Code: c0000005
> > Exception Offset: 0002b68e
> > OS Version: 6.0.6001.2.1.0.768.2
> > Locale ID: 1033
> > Additional Information 1: 8053
> > Additional Information 2: 0a945b62bf6469ba48c1bcd048acbbc6
> > Additional Information 3: 04a5
> > Additional Information 4: 692a89831a45590bf88d08867cad2be4
> >
> > Read our privacy statement:
> > http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
> >
> >
> >
> > could you please help me out
> >
> > i already did the basic troubleshooting..
> > cleared micrsoft window live folder on local settings.. checkd for malware
> > and nothing..
> >
> > please help
>
>
> .
>

mine did the same,
but it was working & suddenly stopped working,
i have this details:Problem signature
Problem Event Name: APPCRASH
Application Name: msnmsgr.exe
Application Version: 14.0.8089.726
Application Timestamp: 4a6ce533
Fault Module Name: msnmsgr.exe
Fault Module Version: 14.0.8089.726
Fault Module Timestamp: 4a6ce533
Exception Code: c0000005
Exception Offset: 002b23bc
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 1025
Additional Information 1: d98f
Additional Information 2: edc81ca8416679fb81ba1a8b3790bcd3
Additional Information 3: 8636
Additional Information 4: 888d599d104762d58f8e7945ba35694a

Extra information about the problem
Bucket ID: 1421650482


anyone can help

Hi,

Did you try System Restore as mentioned too?

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2010 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Buzz944" <> wrote in message
news:F0FD5A1E-CE01-442C-84EE-...
>
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings Tracy,
>>
>> Before we get too far, did it actually work at some point? Assuming yes, you may be able
>> to
>> save yourself oodles of pain and frustration by just using System Restore to restore back
>> to
>> when it did work. To do that, click the Start orb in the corner, then type:
>> system restore
>> and when it appears, click on it and follow the System Restore wizard to restore Windows
>> back
>> to when it did work.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger
>> MSN Messenger/Windows Messenger
>> MessengerGeek Blog: http://www.messengergeek.com
>> Messenger Resources: http://messenger.jonathankay.com
>> (c) 2010 Jonathan Kay - If redistributing, you must include this signature or citation
>> --
>>
>>
>> "tracy" <> wrote in message
>> news:39A6891D-9004-4851-BB25-...
>> > Hi, I recently installed the new windowlive 2009 on my vista home edition
>> > 32bit computer.
>> >
>> > however now everytime i sign in i get this message here is my event details:
>> >
>> > Problem signature:
>> > Problem Event Name: APPCRASH
>> > Application Name: wlcomm.exe
>> > Application Version: 14.0.8098.930
>> > Application Timestamp: 4ac41a12
>> > Fault Module Name: ADVAPI32.dll
>> > Fault Module Version: 6.0.6001.18000
>> > Fault Module Timestamp: 4791a64b
>> > Exception Code: c0000005
>> > Exception Offset: 0002b68e
>> > OS Version: 6.0.6001.2.1.0.768.2
>> > Locale ID: 1033
>> > Additional Information 1: 8053
>> > Additional Information 2: 0a945b62bf6469ba48c1bcd048acbbc6
>> > Additional Information 3: 04a5
>> > Additional Information 4: 692a89831a45590bf88d08867cad2be4
>> >
>> > Read our privacy statement:
>> > http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
>> >
>> >
>> >
>> > could you please help me out
>> >
>> > i already did the basic troubleshooting..
>> > cleared micrsoft window live folder on local settings.. checkd for malware
>> > and nothing..
>> >
>> > please help
>>
>>
>> .
>>
>
> mine did the same,
> but it was working & suddenly stopped working,
> i have this details:Problem signature
> Problem Event Name: APPCRASH
> Application Name: msnmsgr.exe
> Application Version: 14.0.8089.726
> Application Timestamp: 4a6ce533
> Fault Module Name: msnmsgr.exe
> Fault Module Version: 14.0.8089.726
> Fault Module Timestamp: 4a6ce533
> Exception Code: c0000005
> Exception Offset: 002b23bc
> OS Version: 6.0.6002.2.2.0.768.2
> Locale ID: 1025
> Additional Information 1: d98f
> Additional Information 2: edc81ca8416679fb81ba1a8b3790bcd3
> Additional Information 3: 8636
> Additional Information 4: 888d599d104762d58f8e7945ba35694a
>
> Extra information about the problem
> Bucket ID: 1421650482
>
>
> anyone can help

Hi everyone, if you are running Windows Vista on Nvidia's nForc
chipset, uninstall all the drivers and reinstalled. If that fails the
uninstall the Nvidia Forceware Network Access Manager. Problem solved
Good luck ..;

--
ninjaofvista