Greetings,
Since it did work at one point, to start troubleshooting this you might just remove the
locally cached store of your contact information.
To do so, shut down Messenger and delete the following folder:
\Users\username\AppData\Local\Microsoft\Windows Live Contacts
Where username is your Windows username. Additionally, some of these folders will be hidden
if browsing by default, so to see them simply press the Alt key on the keyboard in any
Windows Explorer window to bring up the toolbar, click Tools, then Folder Options, then the
View tab, and then choose 'Show hidden files and folders'. After click OK, they should appear
with the other folders.
--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog:
http://www.messengergeek.com
Messenger Resources:
http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--
"xXMissyXx" <> wrote in message
news:...
>
> So i do not have Windows Vista but in order to download the new windows
> live messenger you need certain OS I HAVE WINDOWS HOME EDITION Version
> 2002 Service Pack 3 which after reading i meet requirements to do so but
> everytime i log in i get error right away saying
> Windows Live Communications Platform has encountered an error, and it
> shuts down and very frustrating it worked once since i downloaded it 5
> days ago and very frustrtating, not very computer savvy, so any advice
> on how to fix the problem i read a different forum but im not sure
> exactly what to do to perhaps fix my issue.
>
> If i ignore the error i can use the windows live messenger but doesn't
> allow me to add contacts it's weird again any inputs or ideas greatly
> appreicated before i get really frustrated! it's an awesome messenger I
> LOVE IT! ONLY IF IT WORKED! :@
>
>
> --
> xXMissyXx