windows live essentials

I am having a problem with installing windows live essentials. I keep getting
an error message 80190197, which it says is an unknown error. I try the
troubleshooting steps but they have not worked, could someone please help me?

"shatsy" <> wrote in message
news:B96E127B-19EE-4052-A2C9-...
> I am having a problem with installing windows live essentials. I keep
> getting
> an error message 80190197, which it says is an unknown error. I try the
> troubleshooting steps but they have not worked, could someone please help
> me?

Are you having the problem on a computer at work or home?

Your proxy server setting may not be correctly set.

ok, how do i change the proxy settings for windows update?

"Tae Song" wrote:

>
> "shatsy" <> wrote in message
> news:B96E127B-19EE-4052-A2C9-...
> > I am having a problem with installing windows live essentials. I keep
> > getting
> > an error message 80190197, which it says is an unknown error. I try the
> > troubleshooting steps but they have not worked, could someone please help
> > me?
>
> Are you having the problem on a computer at work or home?
>
> Your proxy server setting may not be correctly set.
>
>

"shatsy" <> wrote in message
news:B04F0570-1B65-416D-B3E5-...
> ok, how do i change the proxy settings for windows update?
>
> "Tae Song" wrote:
>
>>
>> "shatsy" <> wrote in message
>> news:B96E127B-19EE-4052-A2C9-...
>> > I am having a problem with installing windows live essentials. I keep
>> > getting
>> > an error message 80190197, which it says is an unknown error. I try the
>> > troubleshooting steps but they have not worked, could someone please
>> > help
>> > me?
>>
>> Are you having the problem on a computer at work or home?
>>
>> Your proxy server setting may not be correctly set.
>>
>>


You didn't tell me if your computer is at home or at work.

If you're at home, you probably won't be using a proxy.

If you're at work, you should talk to you admin about the proper proxy
setting.

Proxy setting for Windows is configured through IE.

Tools -> Internet Options -> Connections

Click LAN settings button