Go to:
https://fss.live.com/Default.aspx?mkt=en-us
and they need to sign in to manage their account.
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Mark L. Ferguson
..
"Phil" <HGG1533@(spamnono).invalid> wrote in message
news:%234x$...
>
> My neighbor keeps getting a pop-up window for him to sign into Family
> Safety. Keeps popping up even when he does sign in. Any help appreciated
> thanks.
>
> Phil B.
> --
> "Long ago when men cursed and beat the ground
> with sticks, it was called witchcraft. Today it is
> called Golf."
>