Windows Live Mail, Cannot get mail Error unknown

Hi, I have been trying to access my mail for sometime now. This is all I get.
I cannot figure it out. Can anyone help? I need step by step instructions,
not too computer literate
Thanks
Unable to send or receive messages for the pop.sbcglobal.att.com account. An
unknown error has occurred.

Server: 'pop.att.yahoo.com'
Windows Live Mail Error ID: 0x80004005
Protocol: POP3
Port: 995
Secure(SSL): Yes

Go to http://mail.yahoo.com and log in with your sbcglobal.net credentials.
Then clean out all the folders in your webmail. If you want to save
any messages, create a new folder and move those messages to the
new folder. Empty the spam and thrash folders also. Close webmail, then
try Windows Live Mail again.

--
Gary VanderMolen, MS-MVP


"ragz" <> wrote in message news:5F1A4C32-A52C-4E89-9FC6-...
> Hi, I have been trying to access my mail for sometime now. This is all I get.
> I cannot figure it out. Can anyone help? I need step by step instructions,
> not too computer literate
> Thanks
> Unable to send or receive messages for the pop.sbcglobal.att.com account. An
> unknown error has occurred.
>
> Server: 'pop.att.yahoo.com'
> Windows Live Mail Error ID: 0x80004005
> Protocol: POP3
> Port: 995
> Secure(SSL): Yes

Is your anti-virus set to scan e-mail? If so, that could be the
problem.

As long as your anti-virus software is set to scan files as they are
opened, scanning e-mail as it downloads or sends is unnecessary and
prone to problems.

With some anti-virus (and anti-spam) programs, simply disabling the
e-mail scanning function doesn't really disable it. It simply tells the
program not to flag any messages. It still processes all the messages
and may still cause send/receive failures. What you may need to do is
uninstall the anti-virus program, then reinstall it using a custom
install option and unselect the e-mail scanning component for
installation.


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"ragz" <> wrote in message
news:5F1A4C32-A52C-4E89-9FC6-...
> Hi, I have been trying to access my mail for sometime now. This is all
> I get.
> I cannot figure it out. Can anyone help? I need step by step
> instructions,
> not too computer literate
> Thanks
> Unable to send or receive messages for the pop.sbcglobal.att.com
> account. An
> unknown error has occurred.
>
> Server: 'pop.att.yahoo.com'
> Windows Live Mail Error ID: 0x80004005
> Protocol: POP3
> Port: 995
> Secure(SSL): Yes

Thanks for your tip Gary, I did exactly as you said and my problem went away.
I too had Yahoo (Small Business) as the email provider to my website. I
actually had 4 folders, I created 4 new ones ( with different names) and once
I transfered the messages to the new folders and cleaned out the trash and
spam folders, everything was back to normal. I don't understand why it
happened, but thanks to you I'm back in business again.

"Gary VanderMolen" wrote:

> Go to http://mail.yahoo.com and log in with your sbcglobal.net credentials.
> Then clean out all the folders in your webmail. If you want to save
> any messages, create a new folder and move those messages to the
> new folder. Empty the spam and thrash folders also. Close webmail, then
> try Windows Live Mail again.
>
> --
> Gary VanderMolen, MS-MVP
>
>
> "ragz" <> wrote in message news:5F1A4C32-A52C-4E89-9FC6-...
> > Hi, I have been trying to access my mail for sometime now. This is all I get.
> > I cannot figure it out. Can anyone help? I need step by step instructions,
> > not too computer literate
> > Thanks
> > Unable to send or receive messages for the pop.sbcglobal.att.com account. An
> > unknown error has occurred.
> >
> > Server: 'pop.att.yahoo.com'
> > Windows Live Mail Error ID: 0x80004005
> > Protocol: POP3
> > Port: 995
> > Secure(SSL): Yes
>

Thanks for your feedback.

--
Gary VanderMolen, MS-MVP (Mail)


"WldHogn" <> wrote in message news:5E6A4921-77E4-4AA8-97A2-...
> Thanks for your tip Gary, I did exactly as you said and my problem went away.
> I too had Yahoo (Small Business) as the email provider to my website. I
> actually had 4 folders, I created 4 new ones ( with different names) and once
> I transfered the messages to the new folders and cleaned out the trash and
> spam folders, everything was back to normal. I don't understand why it
> happened, but thanks to you I'm back in business again.
>
> "Gary VanderMolen" wrote:
>
>> Go to http://mail.yahoo.com and log in with your sbcglobal.net credentials.
>> Then clean out all the folders in your webmail. If you want to save
>> any messages, create a new folder and move those messages to the
>> new folder. Empty the spam and thrash folders also. Close webmail, then
>> try Windows Live Mail again.
>>
>> --
>> Gary VanderMolen, MS-MVP
>>
>>
>> "ragz" <> wrote in message news:5F1A4C32-A52C-4E89-9FC6-...
>> > Hi, I have been trying to access my mail for sometime now. This is all I get.
>> > I cannot figure it out. Can anyone help? I need step by step instructions,
>> > not too computer literate
>> > Thanks
>> > Unable to send or receive messages for the pop.sbcglobal.att.com account. An
>> > unknown error has occurred.
>> >
>> > Server: 'pop.att.yahoo.com'
>> > Windows Live Mail Error ID: 0x80004005
>> > Protocol: POP3
>> > Port: 995
>> > Secure(SSL): Yes
>>