Windows Live Messenger crashing everytime

Hello.
I've had MSN Live Messenger before and it used to work fine.
Now both beta and the released version crash everytime I try to open them
(won't even open, just give the message)
I've tried to install and reinstall.

Error:
Windows live messenger has encountered a problem and needs to close. We are
for the inconveience.

I wanted to post the error report here but it won't let me copy-paste it.
(actually it won't let me select the text)

Greetings,

As a little test before we start trying to delete anything, try making another Windows user
account, logging into that account and trying Messenger there.

That will tell us if it's a system problem or just something within your normal user account,
in which case fixing it probably won't be too painful.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--


"Winterbreeze" <> wrote in message
news:3E68173B-9E6D-4ABD-A10B-...
> Hello.
> I've had MSN Live Messenger before and it used to work fine.
> Now both beta and the released version crash everytime I try to open them
> (won't even open, just give the message)
> I've tried to install and reinstall.
>
> Error:
> Windows live messenger has encountered a problem and needs to close. We are
> for the inconveience.
>
> I wanted to post the error report here but it won't let me copy-paste it.
> (actually it won't let me select the text)

Hello.
I've created a new account, logged into it and tried to open Messenger.
Same thing, won't open, giving an option to report the error.

"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> As a little test before we start trying to delete anything, try making another Windows user
> account, logging into that account and trying Messenger there.
>
> That will tell us if it's a system problem or just something within your normal user account,
> in which case fixing it probably won't be too painful.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
>
> "Winterbreeze" <> wrote in message
> news:3E68173B-9E6D-4ABD-A10B-...
> > Hello.
> > I've had MSN Live Messenger before and it used to work fine.
> > Now both beta and the released version crash everytime I try to open them
> > (won't even open, just give the message)
> > I've tried to install and reinstall.
> >
> > Error:
> > Windows live messenger has encountered a problem and needs to close. We are
> > for the inconveience.
> >
> > I wanted to post the error report here but it won't let me copy-paste it.
> > (actually it won't let me select the text)
>
>

I was having the same problem. I found, through the event logs, that the
error was occuring in nzdd.dll, which is from Realdownload. I uninstalled
Realdownload and reinstalled WLM and now it's working fine. Notsure if this
is the same problem everyone else is having, but hopefully it hopes some of
you.

"Winterbreeze" wrote:

> Hello.
> I've created a new account, logged into it and tried to open Messenger.
> Same thing, won't open, giving an option to report the error.
>
> "Jonathan Kay [MVP]" wrote:
>
> > Greetings,
> >
> > As a little test before we start trying to delete anything, try making another Windows user
> > account, logging into that account and trying Messenger there.
> >
> > That will tell us if it's a system problem or just something within your normal user account,
> > in which case fixing it probably won't be too painful.
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> > All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> > You *must* contact me for redistribution rights.
> > --
> >
> >
> > "Winterbreeze" <> wrote in message
> > news:3E68173B-9E6D-4ABD-A10B-...
> > > Hello.
> > > I've had MSN Live Messenger before and it used to work fine.
> > > Now both beta and the released version crash everytime I try to open them
> > > (won't even open, just give the message)
> > > I've tried to install and reinstall.
> > >
> > > Error:
> > > Windows live messenger has encountered a problem and needs to close. We are
> > > for the inconveience.
> > >
> > > I wanted to post the error report here but it won't let me copy-paste it.
> > > (actually it won't let me select the text)
> >
> >

Nope, re installing MSN didn't work, done it plenty of times with more than
one version.

"Jhekiert" wrote:

> I was having the same problem. I found, through the event logs, that the
> error was occuring in nzdd.dll, which is from Realdownload. I uninstalled
> Realdownload and reinstalled WLM and now it's working fine. Notsure if this
> is the same problem everyone else is having, but hopefully it hopes some of
> you.
>
> "Winterbreeze" wrote:
>
> > Hello.
> > I've created a new account, logged into it and tried to open Messenger.
> > Same thing, won't open, giving an option to report the error.
> >
> > "Jonathan Kay [MVP]" wrote:
> >
> > > Greetings,
> > >
> > > As a little test before we start trying to delete anything, try making another Windows user
> > > account, logging into that account and trying Messenger there.
> > >
> > > That will tell us if it's a system problem or just something within your normal user account,
> > > in which case fixing it probably won't be too painful.
> > >
> > > --
> > > Jonathan Kay
> > > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> > > Associate Expert
> > > http://www.microsoft.com/windowsxp/expertzone/
> > > Messenger Resources - http://messenger.jonathankay.com
> > > All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> > > You *must* contact me for redistribution rights.
> > > --
> > >
> > >
> > > "Winterbreeze" <> wrote in message
> > > news:3E68173B-9E6D-4ABD-A10B-...
> > > > Hello.
> > > > I've had MSN Live Messenger before and it used to work fine.
> > > > Now both beta and the released version crash everytime I try to open them
> > > > (won't even open, just give the message)
> > > > I've tried to install and reinstall.
> > > >
> > > > Error:
> > > > Windows live messenger has encountered a problem and needs to close. We are
> > > > for the inconveience.
> > > >
> > > > I wanted to post the error report here but it won't let me copy-paste it.
> > > > (actually it won't let me select the text)
> > >
> > >

Glad to know (don't take this negatively) that I'm not the only one
experiencing the problem. It even came to the point that I reinstalled my
whole operating system but it still didn't work on that very same computer.
It does on my other however.

I wonder what's going on. Yeah, WLM doesn't show at all either. And Windows
Live Mail crashes (maybe because it tries to connect to WLM service, I dunno)
but my Office Communicator is also broken

"Winterbreeze" wrote:

> Nope, re installing MSN didn't work, done it plenty of times with more than
> one version.
>
> "Jhekiert" wrote:
>
> > I was having the same problem. I found, through the event logs, that the
> > error was occuring in nzdd.dll, which is from Realdownload. I uninstalled
> > Realdownload and reinstalled WLM and now it's working fine. Notsure if this
> > is the same problem everyone else is having, but hopefully it hopes some of
> > you.
> >
> > "Winterbreeze" wrote:
> >
> > > Hello.
> > > I've created a new account, logged into it and tried to open Messenger.
> > > Same thing, won't open, giving an option to report the error.
> > >
> > > "Jonathan Kay [MVP]" wrote:
> > >
> > > > Greetings,
> > > >
> > > > As a little test before we start trying to delete anything, try making another Windows user
> > > > account, logging into that account and trying Messenger there.
> > > >
> > > > That will tell us if it's a system problem or just something within your normal user account,
> > > > in which case fixing it probably won't be too painful.
> > > >
> > > > --
> > > > Jonathan Kay
> > > > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> > > > Associate Expert
> > > > http://www.microsoft.com/windowsxp/expertzone/
> > > > Messenger Resources - http://messenger.jonathankay.com
> > > > All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> > > > You *must* contact me for redistribution rights.
> > > > --
> > > >
> > > >
> > > > "Winterbreeze" <> wrote in message
> > > > news:3E68173B-9E6D-4ABD-A10B-...
> > > > > Hello.
> > > > > I've had MSN Live Messenger before and it used to work fine.
> > > > > Now both beta and the released version crash everytime I try to open them
> > > > > (won't even open, just give the message)
> > > > > I've tried to install and reinstall.
> > > > >
> > > > > Error:
> > > > > Windows live messenger has encountered a problem and needs to close. We are
> > > > > for the inconveience.
> > > > >
> > > > > I wanted to post the error report here but it won't let me copy-paste it.
> > > > > (actually it won't let me select the text)
> > > >
> > > >