Windows Live Messenger Download Problem

My laptop (Toshiba Satellite Pro M70) is running on Win XP SP2 (fully
updated), and I already have Windows Live Messenger 8.1 installed, and I'm
trying to upgrade to Windows Live Messenger 8.5 (2008), but I'm experiencing
a problem downloading and installling it from the Microsoft download site.

I downloaded and saved the installer WLinstaller.exe, which I then used in
an attempt to download & install WLM 8.5. I selected only 2 of the several
WLM options listed, that is the "Signing In" and the "Messaging" options,
with the intention perhaps of downloading and installing the others at a
later date.

The 1st problem was that the download of the first option, that is the
"Signing In" option stopped at 99%. I gave it ample time (> 30 minutes) to
compltete the last 1%, and then had to cancel the installation because I had
to go out.

The 2nd problem occurred when I got back home and tried running the
installer again to complete the download & installation the 2 selected
options, and I received the following Error Box warning :

Windows Live Installer
There was a problem with this installation. Windows Live Suite was not
installed.
System error details
Code: 0x80070652
Description: Another installation is already in progress. Complete that
installation before proceeding.

Problem is that I do not know how to complete the download & installation of
the 2 WLM 8.5 options that I had previously cancelled.

Would appreciate advice on rectifying this problem.

Thank you
Alan C. Brown

Correction - the 2 options I selected were "Sign-In Assistant" &
"Messenger".

Managed to get the download of the "Sign-In Assistant" restarted, but it
stuck again at 99% download.

Alan C. Brown
-------------------
"Alan C. Brown" <> wrote in message
news:e%23l%...
> My laptop (Toshiba Satellite Pro M70) is running on Win XP SP2 (fully
> updated), and I already have Windows Live Messenger 8.1 installed, and I'm
> trying to upgrade to Windows Live Messenger 8.5 (2008), but I'm
> experiencing a problem downloading and installling it from the Microsoft
> download site.
>
> I downloaded and saved the installer WLinstaller.exe, which I then used in
> an attempt to download & install WLM 8.5. I selected only 2 of the
> several WLM options listed, that is the "Signing In" and the "Messaging"
> options, with the intention perhaps of downloading and installing the
> others at a later date.
>
> The 1st problem was that the download of the first option, that is the
> "Signing In" option stopped at 99%. I gave it ample time (> 30 minutes) to
> compltete the last 1%, and then had to cancel the installation because I
> had to go out.
>
> The 2nd problem occurred when I got back home and tried running the
> installer again to complete the download & installation the 2 selected
> options, and I received the following Error Box warning :
>
> Windows Live Installer
> There was a problem with this installation. Windows Live Suite was not
> installed.
> System error details
> Code: 0x80070652
> Description: Another installation is already in progress. Complete that
> installation before proceeding.
>
> Problem is that I do not know how to complete the download & installation
> of the 2 WLM 8.5 options that I had previously cancelled.
>
> Would appreciate advice on rectifying this problem.
>
> Thank you
> Alan C. Brown
>

I have the similar problems downloading the new version, when i click on
upgrade to the 8.5 version i get a prompt saying that it cannot be downloaded
on windows xp i've tried many ways of downloading it and can't do so.

any help would be greatly appreciated.

Greetings,

Both of you can try from this link:
http://messenger.jonathankay.com/redir/wlm85.asp

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"maggie" <> wrote in message
news:8872CB9C-C414-48BF-B401-...
> I have the similar problems downloading the new version, when i click on
> upgrade to the 8.5 version i get a prompt saying that it cannot be downloaded
> on windows xp i've tried many ways of downloading it and can't do so.
>
> any help would be greatly appreciated.

Thanks very much. I downloaded WLM 8.5 from your link, saved it on my hard
drive and then installed it without any problems. Seems to be working fine.

Alan C.Brown

-----------

"Jonathan Kay [MVP]" <> wrote in message
news:34273EA2-2BD6-48DB-B744-...
> Greetings,
>
> Both of you can try from this link:
> http://messenger.jonathankay.com/redir/wlm85.asp
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2008 Jonathan Kay - If redistributing, you must include this signature
> or citation
> --
>
>
> "maggie" <> wrote in message
> news:8872CB9C-C414-48BF-B401-...
>> I have the similar problems downloading the new version, when i click on
>> upgrade to the 8.5 version i get a prompt saying that it cannot be
>> downloaded
>> on windows xp i've tried many ways of downloading it and can't do so.
>>
>> any help would be greatly appreciated.
>
>

Hi Alan,

Great. Once again proof that a MSI file is superior to the live installer

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Alan C. Brown" <> wrote in message
news:...
> Thanks very much. I downloaded WLM 8.5 from your link, saved it on my hard drive and then
> installed it without any problems. Seems to be working fine.
>
> Alan C.Brown
>
> -----------
>
> "Jonathan Kay [MVP]" <> wrote in message
> news:34273EA2-2BD6-48DB-B744-...
>> Greetings,
>>
>> Both of you can try from this link:
>> http://messenger.jonathankay.com/redir/wlm85.asp
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger
>> MSN Messenger/Windows Messenger
>> MessengerGeek Blog: http://www.messengergeek.com
>> Messenger Resources: http://messenger.jonathankay.com
>> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
>> --
>>
>>
>> "maggie" <> wrote in message
>> news:8872CB9C-C414-48BF-B401-...
>>> I have the similar problems downloading the new version, when i click on
>>> upgrade to the 8.5 version i get a prompt saying that it cannot be downloaded
>>> on windows xp i've tried many ways of downloading it and can't do so.
>>>
>>> any help would be greatly appreciated.
>>
>>
>
>

Jonathan
Normally, if possible, I avoid live installers like the plague, but with
all the problems I had been experiencing with WLM 8.1 recently, I thought I
should download from the Microsoft site, which unfortunately only offers a
live install.
Alan

-----------
"Jonathan Kay [MVP]" <> wrote in message
newsCB4C146-EEBC-4D0F-94D0-...
> Hi Alan,
>
> Great. Once again proof that a MSI file is superior to the live installer
>
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2008 Jonathan Kay - If redistributing, you must include this signature
> or citation
>

Hi Alan,

Yes I know. In fact, returning the MSI to the Microsoft Download Center was part of my
recent petiton:
http://messengergeek.spaces.live.com...BDA1!680.entry

Unfortunately Microsoft has not made a response

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Alan C. Brown" <> wrote in message
news:u$Y$...
> Jonathan
> Normally, if possible, I avoid live installers like the plague, but with all the problems
> I had been experiencing with WLM 8.1 recently, I thought I should download from the
> Microsoft site, which unfortunately only offers a live install.
> Alan
>
> -----------
> "Jonathan Kay [MVP]" <> wrote in message
> newsCB4C146-EEBC-4D0F-94D0-...
>> Hi Alan,
>>
>> Great. Once again proof that a MSI file is superior to the live installer
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger
>> MSN Messenger/Windows Messenger
>> MessengerGeek Blog: http://www.messengergeek.com
>> Messenger Resources: http://messenger.jonathankay.com
>> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
>>
>
>