Windows Live Messenger freezes after sign in

As soon as I sign in to my account, the program freezes and must be
forcefully ended. Sometimes it will become usable, but only after leaving it
for several minutes. This is a most annoying glitch and I would appreciate
any help on alleviating it. I really like the new Messenger, but I will be
forced to use Gaim if these problems continue.

Greetings,

One solution for this is if you've had the debug log file on and its grown too big. To
correct, go to your My Documents\My Received Folder and if you have a MsnMsgr.txt file,
delete it and then try signing in. If this works, be sure to click the Tools menu, then
Options, Connection category, then Advanced Settings button, and uncheck the box under
'Connection Logging'.

If that didn't help the problem, you could try completely removing your contact cache store.

To do so, shut down Messenger, then clicking Start, then
Run, type:
%appdata%\Microsoft

Right-click the MSN Messenger folder and choose Delete. Then restart Messenger and see if
the problem has been corrected.

Finally, if you're still experiencing the problem and you're using a router in your network
configuration, you might want see if there is a firmware updates available for your
particular router model from the manufacturer.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--


"Nayus Dante" <Nayus > wrote in message
news63B407B-E090-46C0-8568-...
> As soon as I sign in to my account, the program freezes and must be
> forcefully ended. Sometimes it will become usable, but only after leaving it
> for several minutes. This is a most annoying glitch and I would appreciate
> any help on alleviating it. I really like the new Messenger, but I will be
> forced to use Gaim if these problems continue.

Funnily enough, this was happening to me (about a min freeze), but your
second advice (deleting the contact cache) worked perfectly!

It also (hopefully) seems to have solved my problem of getting a "1 has
signed out" toast when using Messenger Plus! Live with Windows Live
Messenger (the right person's name seems to have popped up), but will keep
on monitoring this to see if it really has solved the problem.

Unfortuately, I lost a lot of background, winks and contact picture stuff,
but most of them were rubbish anyway. Is there anyway of verifying any of
this cache stuff before deleting them (apart from guessing the info from the
folder name)?

"Jonathan Kay [MVP]" <> wrote in message
news:%...
> Greetings,
>
> One solution for this is if you've had the debug log file on and its grown
> too big. To correct, go to your My Documents\My Received Folder and if
> you have a MsnMsgr.txt file, delete it and then try signing in. If this
> works, be sure to click the Tools menu, then Options, Connection category,
> then Advanced Settings button, and uncheck the box under 'Connection
> Logging'.
>
> If that didn't help the problem, you could try completely removing your
> contact cache store.
>
> To do so, shut down Messenger, then clicking Start, then
> Run, type:
> %appdata%\Microsoft
>
> Right-click the MSN Messenger folder and choose Delete. Then restart
> Messenger and see if
> the problem has been corrected.
>
> Finally, if you're still experiencing the problem and you're using a
> router in your network
> configuration, you might want see if there is a firmware updates available
> for your
> particular router model from the manufacturer.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
>
> "Nayus Dante" <Nayus > wrote in message
> news63B407B-E090-46C0-8568-...
>> As soon as I sign in to my account, the program freezes and must be
>> forcefully ended. Sometimes it will become usable, but only after leaving
>> it
>> for several minutes. This is a most annoying glitch and I would
>> appreciate
>> any help on alleviating it. I really like the new Messenger, but I will
>> be
>> forced to use Gaim if these problems continue.
>
>

No it didn't (see below). Ah well...

> It also (hopefully) seems to have solved my problem of getting a "1 has
> signed out" toast when using Messenger Plus! Live with Windows Live
> Messenger (the right person's name seems to have popped up), but will keep
> on monitoring this to see if it really has solved the problem.

Greetings,

That problem is because you're running an older version of Messenger Plus Live which doesn't
support Yahoo interrop. Just install the latest version:
http://www.msgplus.net

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Test Man" <> wrote in message news:...
> No it didn't (see below). Ah well...
>
>> It also (hopefully) seems to have solved my problem of getting a "1 has signed out" toast
>> when using Messenger Plus! Live with Windows Live Messenger (the right person's name seems
>> to have popped up), but will keep on monitoring this to see if it really has solved the
>> problem.
>
>

I have (4.01.0.240)... and still have the issue. It also doesn't happen
with Yahoo! contacts either (happens, not always, with any contacts in my
list).

Funnily enough, it seems that it happens even with the latest build
(http://www.msghelp.net/showthread.php?tid=63164)


"Jonathan Kay [MVP]" <> wrote in message
news:...
> Greetings,
>
> That problem is because you're running an older version of Messenger Plus
> Live which doesn't support Yahoo interrop. Just install the latest
> version:
> http://www.msgplus.net
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Test Man" <> wrote in message
> news:...
>> No it didn't (see below). Ah well...
>>
>>> It also (hopefully) seems to have solved my problem of getting a "1 has
>>> signed out" toast when using Messenger Plus! Live with Windows Live
>>> Messenger (the right person's name seems to have popped up), but will
>>> keep on monitoring this to see if it really has solved the problem.
>>
>>
>
>

Hi,

Yes, after yesterday's release, it's the latest build of Windows Live Messenger that's doing
it. You'll have to wait for the next Plus update.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Test Man" <> wrote in message news:...
>I have (4.01.0.240)... and still have the issue. It also doesn't happen with Yahoo!
>contacts either (happens, not always, with any contacts in my list).
>
> Funnily enough, it seems that it happens even with the latest build
> (http://www.msghelp.net/showthread.php?tid=63164)
>
>
> "Jonathan Kay [MVP]" <> wrote in message
> news:...
>> Greetings,
>>
>> That problem is because you're running an older version of Messenger Plus Live which
>> doesn't support Yahoo interrop. Just install the latest version:
>> http://www.msgplus.net
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>> "Test Man" <> wrote in message
>> news:...
>>> No it didn't (see below). Ah well...
>>>
>>>> It also (hopefully) seems to have solved my problem of getting a "1 has signed out"
>>>> toast when using Messenger Plus! Live with Windows Live Messenger (the right person's
>>>> name seems to have popped up), but will keep on monitoring this to see if it really has
>>>> solved the problem.
>>>
>>>
>>
>>
>
>

Not for me as it was doing it on the last Windows Live Messenger build
(8.0.0792.00) as well. In fact, the thread I pointed out earlier shows that
too (there are posts from July).

No matter, as you say, I'll just wait for the next Messenger Plus! Live
update, hopefully they will corrected the problem.

"Jonathan Kay [MVP]" <> wrote in message
news:...
> Hi,
>
> Yes, after yesterday's release, it's the latest build of Windows Live
> Messenger that's doing it. You'll have to wait for the next Plus update.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Test Man" <> wrote in message
> news:...
>>I have (4.01.0.240)... and still have the issue. It also doesn't happen
>>with Yahoo! contacts either (happens, not always, with any contacts in my
>>list).
>>
>> Funnily enough, it seems that it happens even with the latest build
>> (http://www.msghelp.net/showthread.php?tid=63164)
>>
>>
>> "Jonathan Kay [MVP]" <> wrote in message
>> news:...
>>> Greetings,
>>>
>>> That problem is because you're running an older version of Messenger
>>> Plus Live which doesn't support Yahoo interrop. Just install the latest
>>> version:
>>> http://www.msgplus.net
>>>
>>> --
>>> Jonathan Kay
>>> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>>> Associate Expert
>>> http://www.microsoft.com/windowsxp/expertzone/
>>> Messenger Resources - http://messenger.jonathankay.com
>>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>>> You *must* contact me for redistribution rights.
>>> --
>>>
>>> "Test Man" <> wrote in message
>>> news:...
>>>> No it didn't (see below). Ah well...
>>>>
>>>>> It also (hopefully) seems to have solved my problem of getting a "1
>>>>> has signed out" toast when using Messenger Plus! Live with Windows
>>>>> Live Messenger (the right person's name seems to have popped up), but
>>>>> will keep on monitoring this to see if it really has solved the
>>>>> problem.
>>>>
>>>>
>>>
>>>
>>
>>
>
>

Hi. I am having the same freeze problem and i've tried all 3 methods but it
doesn't work. It freezes when i just sign in, which has to be terminated
forcefully. Also, on some occasions (by chance i guess) that i am able to get
past that stage, the messenger will freeze for around 20s at intervals of
maybe a few minutes. I would really appreciate for any solutions given.
Thanks.

"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> One solution for this is if you've had the debug log file on and its grown too big. To
> correct, go to your My Documents\My Received Folder and if you have a MsnMsgr.txt file,
> delete it and then try signing in. If this works, be sure to click the Tools menu, then
> Options, Connection category, then Advanced Settings button, and uncheck the box under
> 'Connection Logging'.
>
> If that didn't help the problem, you could try completely removing your contact cache store.
>
> To do so, shut down Messenger, then clicking Start, then
> Run, type:
> %appdata%\Microsoft
>
> Right-click the MSN Messenger folder and choose Delete. Then restart Messenger and see if
> the problem has been corrected.
>
> Finally, if you're still experiencing the problem and you're using a router in your network
> configuration, you might want see if there is a firmware updates available for your
> particular router model from the manufacturer.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
>
> "Nayus Dante" <Nayus > wrote in message
> news63B407B-E090-46C0-8568-...
> > As soon as I sign in to my account, the program freezes and must be
> > forcefully ended. Sometimes it will become usable, but only after leaving it
> > for several minutes. This is a most annoying glitch and I would appreciate
> > any help on alleviating it. I really like the new Messenger, but I will be
> > forced to use Gaim if these problems continue.
>
>
>

I'm having the *EXACT* same problem as you, Valentine.

None of these fixes are working. This is ridiculous. Thanks a lot MSN. As
always, you're amazing.

Can we get a legit fix here, please?!

Dave

"Valentine" wrote:

> Hi. I am having the same freeze problem and i've tried all 3 methods but it
> doesn't work. It freezes when i just sign in, which has to be terminated
> forcefully. Also, on some occasions (by chance i guess) that i am able to get
> past that stage, the messenger will freeze for around 20s at intervals of
> maybe a few minutes. I would really appreciate for any solutions given.
> Thanks.
>
> "Jonathan Kay [MVP]" wrote:
>
> > Greetings,
> >
> > One solution for this is if you've had the debug log file on and its grown too big. To
> > correct, go to your My Documents\My Received Folder and if you have a MsnMsgr.txt file,
> > delete it and then try signing in. If this works, be sure to click the Tools menu, then
> > Options, Connection category, then Advanced Settings button, and uncheck the box under
> > 'Connection Logging'.
> >
> > If that didn't help the problem, you could try completely removing your contact cache store.
> >
> > To do so, shut down Messenger, then clicking Start, then
> > Run, type:
> > %appdata%\Microsoft
> >
> > Right-click the MSN Messenger folder and choose Delete. Then restart Messenger and see if
> > the problem has been corrected.
> >
> > Finally, if you're still experiencing the problem and you're using a router in your network
> > configuration, you might want see if there is a firmware updates available for your
> > particular router model from the manufacturer.
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> > You *must* contact me for redistribution rights.
> > --
> >
> >
> > "Nayus Dante" <Nayus > wrote in message
> > news63B407B-E090-46C0-8568-...
> > > As soon as I sign in to my account, the program freezes and must be
> > > forcefully ended. Sometimes it will become usable, but only after leaving it
> > > for several minutes. This is a most annoying glitch and I would appreciate
> > > any help on alleviating it. I really like the new Messenger, but I will be
> > > forced to use Gaim if these problems continue.
> >
> >
> >