Windows live messenger not working.

For the past few days or so, I keep getting a message that says the windows
live communication platform or the call feature is not working and shuts the
program down. I tried reinstalling the feature yesterday but it did not
help. How can this be fixed and when will it be fixed?

Greetings Steve,

Have you looked at any of the other posts regarding this problem?

Assuming not, as a starting point, press the Windows key and R to bring up the Run box, then
paste the following:
%userprofile%\appdata\local\Microsoft
then click OK.

Then, delete the "Windows Live Contacts" folder. Then try again.

Assuming that didn't work, if you're using Windowblinds, you'll need to uninstall that (or at
least set it to not
use Wlcomm or Messenger) or simply use the built-in standard Windows themes.

Next, if you're running any sort of anti-virus or internet security software, you should
uninstall it (at least temporarily, to determine if it's part of the problem, you can
reinstall it afterwards).

Finally, part of Nvidia's optional Forceware software (the "Network Access Manager") has been
known to cause problems, you can just uninstall it as well (and use the Windows firewall or
another freeware product if you need one).

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2010 Jonathan Kay - If redistributing, you must include this signature or citation
--



"Steve" <> wrote in message
news:3547C24B-AF35-4555-86B5-...
> For the past few days or so, I keep getting a message that says the windows
> live communication platform or the call feature is not working and shuts the
> program down. I tried reinstalling the feature yesterday but it did not
> help. How can this be fixed and when will it be fixed?