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Windows Live Messenger update not installing- error hr:0x80070643

 
 
fourleaf
Guest
Posts: n/a

 
      11-09-2009
Hello!

I have been prompted by my computer (I'm using Windows Vista) previously to
install the new Windows Live MSN Messenger for the past couple of weeks. Up
until last week, I have been able to still sign in and use the previous
version. Since trying to update my version to the latest MSN Messenger, it
will fully load the installer, and then come up with the response:

Messenger couldn't be installed because we had trouble installing this
requirement:
"Microsoft Application Error Reporting, An error occured during the
installation of assembly
'Microsoft.VC80.CRT,version= "8.0.50727.42'"
Please close all other open programs, and then try again. It looks like
another program is preventing the installer from working. hr:0x80070643"

So far I've tried countless times to run the Installer, and also tried to
install WLM in a "Clean Boot" install, then in "Normal Mode", none of these
have worked, I'm at my wits end! Any help massively appreciated, thankyou!

 
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tommy
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Posts: n/a

 
      11-10-2009


"fourleaf" wrote:

> Hello!
>
> I have been prompted by my computer (I'm using Windows Vista) previously to
> install the new Windows Live MSN Messenger for the past couple of weeks. Up
> until last week, I have been able to still sign in and use the previous
> version. Since trying to update my version to the latest MSN Messenger, it
> will fully load the installer, and then come up with the response:
>
> Messenger couldn't be installed because we had trouble installing this
> requirement:
> "Microsoft Application Error Reporting, An error occured during the
> installation of assembly
> 'Microsoft.VC80.CRT,version= "8.0.50727.42'"
> Please close all other open programs, and then try again. It looks like
> another program is preventing the installer from working. hr:0x80070643"
>
> So far I've tried countless times to run the Installer, and also tried to
> install WLM in a "Clean Boot" install, then in "Normal Mode", none of these
> have worked, I'm at my wits end! Any help massively appreciated, thankyou!
>



Go to read all about information in these links :
http://www.phuketbutler.com/msnfix
http://www.phuketbutler.com/node/1075
http://www.phuketbutler.com/node/1076
I hope Some of these links will help you solved this solution.


 
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fourleaf
Guest
Posts: n/a

 
      11-11-2009
Thanks for your post, however I've tried to do that but it didn't work and
signed me back out almost instantly, and I no longer have the old version of
MSN (8.5) on my computer.

Does anyone else know how to get the new version to work?

"tommy" wrote:

>
>
> "fourleaf" wrote:
>
> > Hello!
> >
> > I have been prompted by my computer (I'm using Windows Vista) previously to
> > install the new Windows Live MSN Messenger for the past couple of weeks. Up
> > until last week, I have been able to still sign in and use the previous
> > version. Since trying to update my version to the latest MSN Messenger, it
> > will fully load the installer, and then come up with the response:
> >
> > Messenger couldn't be installed because we had trouble installing this
> > requirement:
> > "Microsoft Application Error Reporting, An error occured during the
> > installation of assembly
> > 'Microsoft.VC80.CRT,version= "8.0.50727.42'"
> > Please close all other open programs, and then try again. It looks like
> > another program is preventing the installer from working. hr:0x80070643"
> >
> > So far I've tried countless times to run the Installer, and also tried to
> > install WLM in a "Clean Boot" install, then in "Normal Mode", none of these
> > have worked, I'm at my wits end! Any help massively appreciated, thankyou!
> >

>
>
> Go to read all about information in these links :
> http://www.phuketbutler.com/msnfix
> http://www.phuketbutler.com/node/1075
> http://www.phuketbutler.com/node/1076
> I hope Some of these links will help you solved this solution.
>
>

 
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Trev
Guest
Posts: n/a

 
      11-11-2009

Looks like we're all stuffed mate! This seems to be a massive problem
why they forced this joke of an upgrade upon us is anyone's guess! Look
like we're going to have to look elsewhere for a messenger program

--
Trev
 
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Temple
Guest
Posts: n/a

 
      11-30-2009


"Trev" wrote:

>
> Looks like we're all stuffed mate! This seems to be a massive problem,
> why they forced this joke of an upgrade upon us is anyone's guess! Looks
> like we're going to have to look elsewhere for a messenger program.
>
>
> --
> Trev
> .

So what are we supposed to do then if we can't recover our msn or download
the new one - this is stupid!
I use that as a major form of communication with my contacts. Is there no
where that we can complain directly to the people who have caused this
problem for some of us? How the heck are we supposed to find a solution
without being able to contact some official Microsoft help desk or whatever.
That's just great - now we have to transfer all our contacts & inform them
all about changing messengers? How do we convince them to sign on to another
messenger if theirs works fine for them? No guarantees they will get another
one just to talk to one person.
This is terrible - leave Microsoft customers out in the cold. What kind of
services to they offer anyway. People buy their stuff & they don't care if
one of their products fails, even for the minority. Poor customer service.

I am completely disappointed with this company. I have spent my hard earned
money on their products - the least they can do it make sure this one works
too.
 
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Deborah Young
Guest
Posts: n/a

 
      01-22-2011
Greetings -

Solution for you or anyone who has or is currently having Messenger installation issues. The forum link below solved the following error:
-------
"Network error occurred while attempting to read from the file:
C:\\WINDOWS/Installer/Messenger.msi

Please close all other open programs, and then try again. It looks like another program is preventing the installer from working. hr.0x80070643"
-------

If you have this message, and you haven't found a solution yet, then this will do the trick. Although it's an older post, it works just fine for the current 14.0.8117.416 Messenger update issue:

http://www.pcadvisor.co.uk/forums/in...6865&forumid=1

Scroll about halfway down the page. Look for Microsoft Customer Support (Joan, Technical Support, Live Essentials):

Note: For the Windows Installer Cleanup Utility, I downloaded from this link (you'll want the latest version wherever you get it - 2.5.0.1):

http://www.softpedia.com/progDownloa...oad-18442.html
**This utility works for XP/Vista/Windows 7.

After all the time I spent looking for a solution, this took 10 minutes to solve. I hope it works for you as well. Please pass along. Thanks. Deb

> On Monday, November 09, 2009 12:01 PM fourleaf wrote:


> Hello!
>
> I have been prompted by my computer (I am using Windows Vista) previously to
> install the new Windows Live MSN Messenger for the past couple of weeks. Up
> until last week, I have been able to still sign in and use the previous
> version. Since trying to update my version to the latest MSN Messenger, it
> will fully load the installer, and then come up with the response:
>
> Messenger could not be installed because we had trouble installing this
> requirement:
> "Microsoft Application Error Reporting, An error occured during the
> installation of assembly
> 'Microsoft.VC80.CRT,version= "8.0.50727.42'"
> Please close all other open programs, and then try again. It looks like
> another program is preventing the installer from working. hr:0x80070643"
>
> So far I have tried countless times to run the Installer, and also tried to
> install WLM in a "Clean Boot" install, then in "Normal Mode", none of these
> have worked, I am at my wits end! Any help massively appreciated, thankyou!



>> On Tuesday, November 10, 2009 6:34 AM tommy wrote:


>> "fourleaf" wrote:
>>
>>
>>
>> Go to read all about information in these links :
>> http://www.phuketbutler.com/msnfix
>> http://www.phuketbutler.com/node/1075
>> http://www.phuketbutler.com/node/1076
>> I hope Some of these links will help you solved this solution.



>>> On Wednesday, November 11, 2009 7:08 PM fourleaf wrote:


>>> Thanks for your post, however I have tried to do that but it did not work and
>>> signed me back out almost instantly, and I no longer have the old version of
>>> MSN (8.5) on my computer.
>>>
>>> Does anyone else know how to get the new version to work?
>>>
>>> "tommy" wrote:



>>>> On Wednesday, November 11, 2009 7:49 PM Trev wrote:


>>>> Looks like we are all stuffed mate! This seems to be a massive problem,
>>>> why they forced this joke of an upgrade upon us is anyone's guess! Looks
>>>> like we are going to have to look elsewhere for a messenger program.
>>>>
>>>>
>>>> --
>>>> Trev



>>>>> On Monday, November 30, 2009 4:23 PM Temple wrote:


>>>>> "Trev" wrote:
>>>>>
>>>>> So what are we supposed to do then if we cannot recover our msn or download
>>>>> the new one - this is stupid!
>>>>> I use that as a major form of communication with my contacts. Is there no
>>>>> where that we can complain directly to the people who have caused this
>>>>> problem for some of us? How the heck are we supposed to find a solution
>>>>> without being able to contact some official Microsoft help desk or whatever.
>>>>> That's just great - now we have to transfer all our contacts & inform them
>>>>> all about changing messengers? How do we convince them to sign on to another
>>>>> messenger if theirs works fine for them? No guarantees they will get another
>>>>> one just to talk to one person.
>>>>> This is terrible - leave Microsoft customers out in the cold. What kind of
>>>>> services to they offer anyway. People buy their stuff & they do not care if
>>>>> one of their products fails, even for the minority. Poor customer service.
>>>>>
>>>>> I am completely disappointed with this company. I have spent my hard earned
>>>>> money on their products - the least they can do it make sure this one works
>>>>> too.



>>>>> Submitted via EggHeadCafe
>>>>> ASP.NET Drawing a chart using OWC11 - Office Web Components
>>>>> http://www.eggheadcafe.com/tutorials...omponents.aspx

 
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