Problem solved - microsoft's live messenger install is flawed or ours was
corrupted. It couldn't handle an update with the old version installed.
From add/remove programs, we uninstalled ALL live components.
Then we ran windows installer cleanup utility.
http://support.microsoft.com/kb/290301
(Look at the VERY bottom, one LIVE component was in the list out of
alphabetical order)
Then we did a fresh install from the live messenger link:
http://download.live.com/messenger
Annoying.
--
-dmb (sa)
"GenSturgeon" wrote:
> 11-27-09 We are up against the newer version error and are trying to update
> to the latest version on an XP pc. 8064.206 to what should be 8089.726
> judging from a current win 7 pc
>
> On the XP pc, the live component install screen progresses normally until
> 50% then stops and eventually times out.
>
> It claims there is an internet connection issue which is bogus as we have
> done simultaneous streaming activity to monitor the capability of the
> connection while we download.
>
> Does anyone know where the current .msi installation file resides or what
> could be choking at the 50% mark and a way to get around it?
>
> Is there any means to do a clean and pure uninstall of live components and
> start from scratch if that is a potential issue?
>
> Next steps while we wait for suggestions are to try disabling antivirus
> software, router resets (we think that is a bogus suggestion), and to get
> live to unistall via brute force deletions and registry cleaning. Prefer
> something a little more elegant and less brute force.
>
> -Thanks.
>
> --
> -dmb (sa)
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