First, test your password by logging in to your provider's webmail.
If that works, it proves you have the correct username and password.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.
If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail
Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm
--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen
"lilloola" <> wrote in message news:A083B533-F267-47D7-BB45-...
> recently when i try to check my email on windows mail a windows security box
> pops up and asks me to verify my username and password for my mail server.
> after i put those in it pops up again and doesnt ever let me check the mail.
> I have deleted the mail account and redone it multiple times with no
> progress. please help