Everyone, as far as I am concerned, the detail is
1. Automatic Update provided by Microsoft for WinMe updating does not contain
Root Certificate Update installation
2. go to Symantec's trouble shootin page
http://service1.symantec.com/SUPPORT...=tranus_con_sl
3 solution listed in the page above is effective and availble, just the link
in the second point : " download the patch directly from the Microsoft
Web site."
This link would bring you package for Root Certificate Update.
"Sandro" wrote:
> Steve, I hope it helps... It worked for me!
>
> http://service1.symantec.com/SUPPORT...=tranus_con_sl
>
> Step 2: download and run the file
> " If you want to include the update file in a separate package, you can
> download the patch directly from the Microsoft Web site. "
>
>
>
>
>
> "MowGreen [MVP]" wrote:
>
> > Steve,
> >
> > I *dimly* recall it still being available from the Windows Update Catalog:
> > http://support.microsoft.com/kb/323166
> >
> > Don't remember the exact steps to locate it, but it was listed for Win ME.
> >
> > MowGreen [MVP 2003-2005]
> > ===============
> > *-343-* FDNY
> > Never Forgotten
> > ===============
> >
> >
> > Steve Tron wrote:
> >
> > > No, that does not help - those were the instructions I was trying to follow.
> > >
> > > When I got to step 4: Scroll through the list until you see Root
> > > Certificates Update,
> > > it was not there. I've installed many PC's over the years and I know that
> > > it was there previously.
> > >
> > > Is it possible that it has been removed from the available updates for some
> > > reason? Can you confirm that it really is still available?
> > >
> > >
> > > Thanks again,
> > > Steve
> > >
> > >
> > >
> > > "Patti MacLeod" <> wrote in message
> > > news:...
> > >
> > >>Hi Steve,
> > >>
> > >>Hopefully, this will help:
> > >>
> > >>Error: "You must have the Root Certificate Update installed. . ." while
> > >>installing Symantec AntiVirus 9 Client on Windows 98 or Windows Me
> > >>
> > >
> > > http://service1.symantec.com/SUPPORT...=tranus_con_sl
> > >
> > >>
> > >>
> > >>Regards,
> > >>
> > >>--
> > >>Patti MacLeod
> > >>Microsoft MVP - Windows Shell/User
> > >>
> > >>"Steve Tron" <> wrote in message
> > >>news:%...
> > >>
> > >>>I had to reformat my PC over the weekend and after reinstalling Windows
> > >>
> > >>ME,
> > >>
> > >>>I was attempting to reinstall my Antivirus software. The antivirus
> > >>
> > >>software
> > >>
> > >>>requires the Root Certificate Update from Windows Update, but when I ran
> > >>
> > >>the
> > >>
> > >>>Windows Update, I could not find it! Is it no longer available? I know
> > >
> > > I
> > >
> > >>>installed it in the past, so what happened?
> > >>>
> > >>>I tried loading all the available Updates, including the latest IE
> > >
> > > Version
> > >
> > >>6
> > >>
> > >>>Service Pack, but no luck. The antivirus install still says it needs
> > >
> > > the
> > >
> > >>>Root Certificate Update.
> > >>>
> > >>>Is there somewhere else where I can get this Update?
> > >>>
> > >>>
> > >>>Thanks,
> > >>>Steve
> > >>>
> > >>>
> > >>>
> > >>
> > >>
> > >
> > >
> >
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