Windows ME crash -- loss of system tools after reformat

My computer, running ME crashed totally (and unaccountably) so that I had to
reformat (losing all my data!) When the machine was up and running again, I
found that I had lost i) Maintenance Wizard ii) Help and Support and (just in
case this gives a clearer picture) iii) games. Perhaps other things are
missing too. A software consultant (by phone) said I'd need to get updates
from the Microsoft site, but I don't know what to get or how to get it

Chrysalis
You have what is now termed a 'clean' install' of Windows ME - with NO
updates installed.
you need to go to Windows Update (Open IE, and go to Tools, then Windows
Update.

You need to download ALL the available Critical Updates - but do it in this
order.....

1) The System restore update - download this one on its own, and install it,
then reboot
2) IE6SP1 - download and install this update - again on its own - with a
reboot at the end
3) the Help and Support update - again on its own - and reboot
4) anything else - but NO MORE THAN 2 or 3 AT A TIME!!!! - reboot between
each set of updates, and report back here with details of any error messages
you encounter in the meantime.

HTH - and good luck! (perseverance is worth it, in the long run!!)


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Chrysalis" <> wrote in message
news:480CA14B-49B2-4D2F-A3F7-...
> My computer, running ME crashed totally (and unaccountably) so that I had
> to
> reformat (losing all my data!) When the machine was up and running again,
> I
> found that I had lost i) Maintenance Wizard ii) Help and Support and (just
> in
> case this gives a clearer picture) iii) games. Perhaps other things are
> missing too. A software consultant (by phone) said I'd need to get
> updates
> from the Microsoft site, but I don't know what to get or how to get it