I have tried to install KB885492 repeatedly over the past work or so
(this is a patch for the Windows Media Player)..
What finally worked was this:
Using regedit, delete the following key from the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Wind ows Media
Player\wm885492
Unregister the following file: C:\WINDOWS\SYSTEM\wmp.dll as follows:
regsvr32 /u C:\WINDOWS\SYSTEM\wmp.dll
Delete c:\WINDOWS\S\SYSTEM\wmp.dll to the recycle bin.
DO NOT RESTART THE COMPUTER!!
Install the patch again from the Microsoft Website. I tried this
initially using the manually downloaded patch and it did not work.
Check the properties of wmp.dll to make sure that the version number
matches the registry entry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Wind ows Media
Player\wm885492\FileList\File1 == Version = 9.0.0.3250
This should take care of the problem.
Barbara
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