Windows Me updates

I have a problem with two updates. I have installed them approximately 11
times and each time they are documented as being successful. They keep
coming back everyday. What can I do to correct this problem?
--
Irene

Which updates, please?

See http://www3.telus.net/dandemar/needagain.htm
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Irene wrote:
> I have a problem with two updates. I have installed them approximately 11
> times and each time they are documented as being successful. They keep
> coming back everyday. What can I do to correct this problem?

The two updates are:

KB828026 - Critical uppdate for Media Player script command.

&

KB837009 - Cumulative security update for Outlook Expres 6.
--
Irene


"PA Bear" wrote:

> Which updates, please?
>
> See http://www3.telus.net/dandemar/needagain.htm
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
>
> Irene wrote:
> > I have a problem with two updates. I have installed them approximately 11
> > times and each time they are documented as being successful. They keep
> > coming back everyday. What can I do to correct this problem?
>
>

> KB828026 - Critical uppdate for Media Player script command.

What version of Windows Media Player (WMP) are you running (e.g., WMP 7)?

> KB837009 - Cumulative security update for Outlook Expres 6.

Outlook Express (OE): Help > About > Files: What versions of MSOE.DLL and
INETCOMM.DLL are displayed here, Irene?

Do you find any reference to KB823353 or Q823353 in Add/Remove Programs
(e.g., "Security Update - Q823353")?
--
~PA Bear

Irene wrote:
> The two updates are:
>
> KB828026 - Critical uppdate for Media Player script command.
>
> &
>
> KB837009 - Cumulative security update for Outlook Expres 6.
>
> > Which updates, please?
> >
> > See http://www3.telus.net/dandemar/needagain.htm
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
> >
> > Irene wrote:
> > > I have a problem with two updates. I have installed them
> > > approximately 11 times and each time they are documented as being
> > > successful. They keep coming back everyday. What can I do to
> > > correct this problem?

I don't much experience in this line but when I look at the add/remove
programs it lists "windows explorer 6".

I don't see any reference to KB823353 or Q823353 in the add/remove programs.

I only see Q823559 & KB891711.
--
Irene


"PA Bear" wrote:

> > KB828026 - Critical uppdate for Media Player script command.
>
> What version of Windows Media Player (WMP) are you running (e.g., WMP 7)?
>
> > KB837009 - Cumulative security update for Outlook Expres 6.
>
> Outlook Express (OE): Help > About > Files: What versions of MSOE.DLL and
> INETCOMM.DLL are displayed here, Irene?
>
> Do you find any reference to KB823353 or Q823353 in Add/Remove Programs
> (e.g., "Security Update - Q823353")?
> --
> ~PA Bear
>
> Irene wrote:
> > The two updates are:
> >
> > KB828026 - Critical uppdate for Media Player script command.
> >
> > &
> >
> > KB837009 - Cumulative security update for Outlook Expres 6.
> >
> > > Which updates, please?
> > >
> > > See http://www3.telus.net/dandemar/needagain.htm
> > > --
> > > ~Robear Dyer (PA Bear)
> > > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
> > >
> > > Irene wrote:
> > > > I have a problem with two updates. I have installed them
> > > > approximately 11 times and each time they are documented as being
> > > > successful. They keep coming back everyday. What can I do to
> > > > correct this problem?
>
>

In my last message I should have said Windows Media Player 9 is the current
player that I am running. I don't have much experience in this line and I
don't know where to look for KB823353 or Q823353.
--
Irene


"Irene" wrote:

> I don't much experience in this line but when I look at the add/remove
> programs it lists "windows explorer 6".
>
> I don't see any reference to KB823353 or Q823353 in the add/remove programs.
>
> I only see Q823559 & KB891711.
> --
> Irene
>
>
> "PA Bear" wrote:
>
> > > KB828026 - Critical uppdate for Media Player script command.
> >
> > What version of Windows Media Player (WMP) are you running (e.g., WMP 7)?
> >
> > > KB837009 - Cumulative security update for Outlook Expres 6.
> >
> > Outlook Express (OE): Help > About > Files: What versions of MSOE.DLL and
> > INETCOMM.DLL are displayed here, Irene?
> >
> > Do you find any reference to KB823353 or Q823353 in Add/Remove Programs
> > (e.g., "Security Update - Q823353")?
> > --
> > ~PA Bear
> >
> > Irene wrote:
> > > The two updates are:
> > >
> > > KB828026 - Critical uppdate for Media Player script command.
> > >
> > > &
> > >
> > > KB837009 - Cumulative security update for Outlook Expres 6.
> > >
> > > > Which updates, please?
> > > >
> > > > See http://www3.telus.net/dandemar/needagain.htm
> > > > --
> > > > ~Robear Dyer (PA Bear)
> > > > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
> > > >
> > > > Irene wrote:
> > > > > I have a problem with two updates. I have installed them
> > > > > approximately 11 times and each time they are documented as being
> > > > > successful. They keep coming back everyday. What can I do to
> > > > > correct this problem?
> >
> >

Try the following to resolve the 837009 problem:

Clear History, delete Cookies and delete Temporary Internet Files (including
offline files) via IE: Tools > Options > General, then...

1. Download the Cumulative Security Update for Outlook Express 6 Service
Pack 1 (KB837009; all OSS) from the following link, saving it to your
Desktop:

http://www.microsoft.com/downloads/d...displaylang=en

[ Optional: 2. Restart the computer in Safe Mode. (During the reboot, keep
pressing the F8 key until the Windows Startup menu appears > Choose Safe
Mode > Enter.) ]

NB: Do not double-click on the downloaded file to install it cos it won't
work!

3. Rename the downloaded file to KB837009.EXE and copy it to C:\ (the root
directory of drive C; assumes drive C is the boot drive).

4. Start > Run > type or copy/paste the following into the box:

C:\KB837009.EXE /N:V

Press [ENTER]

5. Close the command window.

6. Reboot [into Windows] and then check in at Windows Update to see if the
problem persists.
=================
Try the following to resolve the 828026 problem:

1. Download the update using the following link, saving it to your desktop:

http://www.microsoft.com/downloads/d...7-211DE4BF9BD0

2. With WMP closed, double-click on the downloaded file to install it &
reboot.
--
~PA Bear


Irene wrote:
> In my last message I should have said Windows Media Player 9 is the
> current player that I am running. I don't have much experience in this
> line and I don't know where to look for KB823353 or Q823353.
>
> > I don't much experience in this line but when I look at the add/remove
> > programs it lists "windows explorer 6".
> >
> > I don't see any reference to KB823353 or Q823353 in the add/remove
> > programs.
> >
> > I only see Q823559 & KB891711.
> > --
> > Irene
> >
> >
> > "PA Bear" wrote:
> >
> > > > KB828026 - Critical uppdate for Media Player script command.
> > >
> > > What version of Windows Media Player (WMP) are you running (e.g., WMP
> > > 7)?
> > >
> > > > KB837009 - Cumulative security update for Outlook Expres 6.
> > >
> > > Outlook Express (OE): Help > About > Files: What versions of MSOE.DLL
> > > and INETCOMM.DLL are displayed here, Irene?
> > >
> > > Do you find any reference to KB823353 or Q823353 in Add/Remove
> > > Programs (e.g., "Security Update - Q823353")?
> > > --
> > > ~PA Bear
> > >
> > > Irene wrote:
> > > > The two updates are:
> > > >
> > > > KB828026 - Critical uppdate for Media Player script command.
> > > >
> > > > &
> > > >
> > > > KB837009 - Cumulative security update for Outlook Expres 6.
> > > >
> > > > > Which updates, please?
> > > > >
> > > > > See http://www3.telus.net/dandemar/needagain.htm
> > > > > --
> > > > > ~Robear Dyer (PA Bear)
> > > > > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
> > > > > DTS-L.org
> > > > >
> > > > > Irene wrote:
> > > > > > I have a problem with two updates. I have installed them
> > > > > > approximately 11 times and each time they are documented as
> > > > > > being successful. They keep coming back everyday. What can I
> > > > > > do to correct this problem?

It is probably my fault but anyway first of all when I went to the Microsoft
website to download the KB837009 file. It said that it wasn't available and
to go to the home page and search for it. I did that and downloaded
KB837009. I have it on my desktop but I don't know what you mean by root
directory of C:. I copied and pasted the file into my Drive C: into the
Windows directory but when I am in safe mode and type C:\KB837009.EXE/N:V it
says it is not found. I apologize for all this but what did I do wrong?


--
Irene


"PA Bear" wrote:

> Try the following to resolve the 837009 problem:
>
> Clear History, delete Cookies and delete Temporary Internet Files (including
> offline files) via IE: Tools > Options > General, then...
>
> 1. Download the Cumulative Security Update for Outlook Express 6 Service
> Pack 1 (KB837009; all OSS) from the following link, saving it to your
> Desktop:
>
> http://www.microsoft.com/downloads/d...displaylang=en
>
> [ Optional: 2. Restart the computer in Safe Mode. (During the reboot, keep
> pressing the F8 key until the Windows Startup menu appears > Choose Safe
> Mode > Enter.) ]
>
> NB: Do not double-click on the downloaded file to install it cos it won't
> work!
>
> 3. Rename the downloaded file to KB837009.EXE and copy it to C:\ (the root
> directory of drive C; assumes drive C is the boot drive).
>
> 4. Start > Run > type or copy/paste the following into the box:
>
> C:\KB837009.EXE /N:V
>
> Press [ENTER]
>
> 5. Close the command window.
>
> 6. Reboot [into Windows] and then check in at Windows Update to see if the
> problem persists.
> =================
> Try the following to resolve the 828026 problem:
>
> 1. Download the update using the following link, saving it to your desktop:
>
> http://www.microsoft.com/downloads/d...7-211DE4BF9BD0
>
> 2. With WMP closed, double-click on the downloaded file to install it &
> reboot.
> --
> ~PA Bear
>
>
> Irene wrote:
> > In my last message I should have said Windows Media Player 9 is the
> > current player that I am running. I don't have much experience in this
> > line and I don't know where to look for KB823353 or Q823353.
> >
> > > I don't much experience in this line but when I look at the add/remove
> > > programs it lists "windows explorer 6".
> > >
> > > I don't see any reference to KB823353 or Q823353 in the add/remove
> > > programs.
> > >
> > > I only see Q823559 & KB891711.
> > > --
> > > Irene
> > >
> > >
> > > "PA Bear" wrote:
> > >
> > > > > KB828026 - Critical uppdate for Media Player script command.
> > > >
> > > > What version of Windows Media Player (WMP) are you running (e.g., WMP
> > > > 7)?
> > > >
> > > > > KB837009 - Cumulative security update for Outlook Expres 6.
> > > >
> > > > Outlook Express (OE): Help > About > Files: What versions of MSOE.DLL
> > > > and INETCOMM.DLL are displayed here, Irene?
> > > >
> > > > Do you find any reference to KB823353 or Q823353 in Add/Remove
> > > > Programs (e.g., "Security Update - Q823353")?
> > > > --
> > > > ~PA Bear
> > > >
> > > > Irene wrote:
> > > > > The two updates are:
> > > > >
> > > > > KB828026 - Critical uppdate for Media Player script command.
> > > > >
> > > > > &
> > > > >
> > > > > KB837009 - Cumulative security update for Outlook Expres 6.
> > > > >
> > > > > > Which updates, please?
> > > > > >
> > > > > > See http://www3.telus.net/dandemar/needagain.htm
> > > > > > --
> > > > > > ~Robear Dyer (PA Bear)
> > > > > > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
> > > > > > DTS-L.org
> > > > > >
> > > > > > Irene wrote:
> > > > > > > I have a problem with two updates. I have installed them
> > > > > > > approximately 11 times and each time they are documented as
> > > > > > > being successful. They keep coming back everyday. What can I
> > > > > > > do to correct this problem?
>
>

"Irene" <> wrote in message
newsE59600F-4911-43E1-9820-...
> It is probably my fault but anyway first of all when I went to the Microsoft
> website to download the KB837009 file. It said that it wasn't available and
> to go to the home page and search for it. I did that and downloaded
> KB837009. I have it on my desktop but I don't know what you mean by root
> directory of C:. I copied and pasted the file into my Drive C: into the
> Windows directory but when I am in safe mode and type C:\KB837009.EXE/N:V it
> says it is not found. I apologize for all this but what did I do wrong?


Assuming you do have a file called kb837009.exe in the c: drive
and it is not under any subdirectory in that drive, then you would appear
to have the file at C:\ (that is, the root--meaning there is no subdirectory
involved.)

So, the only apparent error from what you have given us is not leaving
at least one space between the file name (which is a program name)
and the program's switch. Try copying and pasting into the Run... dialog:

C:\KB837009.EXE /N:V

(two spaces inserted between the program name and its switch for clarity)


HTH

Robert Aldwinckle
---

The downloaded Updates worked upon your instructions but when I scan for
updates the same two come up again in Windows Update. When I click on remove
and then scan for updates the same two come up again saying I have two
critical updates waiting.

--
Irene


"Robert Aldwinckle" wrote:

> "Irene" <> wrote in message
> newsE59600F-4911-43E1-9820-...
> > It is probably my fault but anyway first of all when I went to the Microsoft
> > website to download the KB837009 file. It said that it wasn't available and
> > to go to the home page and search for it. I did that and downloaded
> > KB837009. I have it on my desktop but I don't know what you mean by root
> > directory of C:. I copied and pasted the file into my Drive C: into the
> > Windows directory but when I am in safe mode and type C:\KB837009.EXE/N:V it
> > says it is not found. I apologize for all this but what did I do wrong?
>
>
> Assuming you do have a file called kb837009.exe in the c: drive
> and it is not under any subdirectory in that drive, then you would appear
> to have the file at C:\ (that is, the root--meaning there is no subdirectory
> involved.)
>
> So, the only apparent error from what you have given us is not leaving
> at least one space between the file name (which is a program name)
> and the program's switch. Try copying and pasting into the Run... dialog:
>
> C:\KB837009.EXE /N:V
>
> (two spaces inserted between the program name and its switch for clarity)
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
>