"Kat" <> wrote in message
news:89CBA015-AB68-4B27-A608-...
> I've downloaded a DVD decoder from Cyberlink, but WM11 does not recognize
> a
> disc in the drawer. The option to view a DVD is not operable. When I
> opened
> Drive: E, it did not show anything in there, even though the DVD was in
> the
> drawer.
> --
> Kat
>
You've answered your own question, it's not a WMP issue
but a hardware problem, your DVD drive is not recognising
Inserted DVD's.
..
You fail to supply any info or details. Inferred is that it is
just one DVD.
Ensure it is a DVD drive, CD drives won't see DVD's.
Try the DVD in a standalone DVD player, if it is not recognised,
then it is a faulty disc, or dirty.
Check device manager for problems with the drive.
Check the OEM site for your brand of computer, follow the
troubleshooter for your model.
In a search engine type: "dvd not recognised"
Good luck.
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