Windows Media Player 11 doesn't recognize my AT&T Tilt (HTC 8925)

Hi,

I'm at my wit's end with this - I've been scouring the internet for two
weeks trying to find a solution, and nothing has worked.

Here's what's happening:

I used to have a Samsung Blackjack and Windows XP and was able to sync my
media. I upgraded to Vista Home Premium, and was unable to sync my media
with the Blackjack (neither the device nor the storage card was recognized by
WMP 11).

I have since upgraded my phone and now have an AT&T Tilt (also known as
HTC8925), and am having the same problems - regardless of what I do (as I
said, I've scoured the 'net and tried everything I could find), WMP 11 will
not recognize my device.

Here's the real rub: The device syncs through Windows Device Center without
a problem, so I know Vista sees the device, but I can't for the life of me
figure out why WMP 11 won't.

Please help!!!!!!!

Does this KB help:
http://support.microsoft.com/?kbid=939211
?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Ray" <> wrote in message
news:C744BE0F-4AC5-47DE-A261-...
> Hi,
>
> I'm at my wit's end with this - I've been scouring the internet for two
> weeks trying to find a solution, and nothing has worked.
>
> Here's what's happening:
>
> I used to have a Samsung Blackjack and Windows XP and was able to sync my
> media. I upgraded to Vista Home Premium, and was unable to sync my media
> with the Blackjack (neither the device nor the storage card was recognized
> by
> WMP 11).
>
> I have since upgraded my phone and now have an AT&T Tilt (also known as
> HTC8925), and am having the same problems - regardless of what I do (as I
> said, I've scoured the 'net and tried everything I could find), WMP 11
> will
> not recognize my device.
>
> Here's the real rub: The device syncs through Windows Device Center
> without
> a problem, so I know Vista sees the device, but I can't for the life of me
> figure out why WMP 11 won't.
>
> Please help!!!!!!!

Hi Zach - thanks for the quick reply, unfortunately that didn't help - I
installed it, restarted, and nothing changed - I'm still having the same
problem - any other suggestions?

"zachd [MSFT]" wrote:

>
> Does this KB help:
> http://support.microsoft.com/?kbid=939211
> ?
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "Ray" <> wrote in message
> news:C744BE0F-4AC5-47DE-A261-...
> > Hi,
> >
> > I'm at my wit's end with this - I've been scouring the internet for two
> > weeks trying to find a solution, and nothing has worked.
> >
> > Here's what's happening:
> >
> > I used to have a Samsung Blackjack and Windows XP and was able to sync my
> > media. I upgraded to Vista Home Premium, and was unable to sync my media
> > with the Blackjack (neither the device nor the storage card was recognized
> > by
> > WMP 11).
> >
> > I have since upgraded my phone and now have an AT&T Tilt (also known as
> > HTC8925), and am having the same problems - regardless of what I do (as I
> > said, I've scoured the 'net and tried everything I could find), WMP 11
> > will
> > not recognize my device.
> >
> > Here's the real rub: The device syncs through Windows Device Center
> > without
> > a problem, so I know Vista sees the device, but I can't for the life of me
> > figure out why WMP 11 won't.
> >
> > Please help!!!!!!!
>
>
>