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Windows Media Player (11) is not installed properly. Reinstall...

 
 
Godenjoyer
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Posts: n/a

 
      08-12-2009
After working through the problems with my registry to finally be able to
install WMP 11 and using it without problems for a couple of weeks, I now get
the message "Windows Media Player is not installed properly. Reinstall the
Player."
I reinstalled and still got the same message.
I tried uninstall which rolls back to the previous installed, (for me ver.
9), but it also gave the same message.
I uninstalled again (The uninstall still said Windows Media Player 11),
reinstalled and get the same.
Help!!!!!!!!!!!!!!
 
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Andrew E.
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Posts: n/a

 
      08-13-2009
"Registry adjustments"..Youre problem(s) most likely are in the registry...
You might try readjusting the settings you changed,or try kb307545
Also,download & run WMDiag from microsoft..

"Godenjoyer" wrote:

> After working through the problems with my registry to finally be able to
> install WMP 11 and using it without problems for a couple of weeks, I now get
> the message "Windows Media Player is not installed properly. Reinstall the
> Player."
> I reinstalled and still got the same message.
> I tried uninstall which rolls back to the previous installed, (for me ver.
> 9), but it also gave the same message.
> I uninstalled again (The uninstall still said Windows Media Player 11),
> reinstalled and get the same.
> Help!!!!!!!!!!!!!!

 
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Godenjoyer
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Posts: n/a

 
      08-13-2009
The registry adjustments were permissions.
What I am finding is that I can play everything except Licensed media.
I do not understand the kb307545.
I ran the tool. I am unable to copy the whole file to here.


"Andrew E." wrote:

> "Registry adjustments"..Youre problem(s) most likely are in the registry...
> You might try readjusting the settings you changed,or try kb307545
> Also,download & run WMDiag from microsoft..
>
> "Godenjoyer" wrote:
>
> > After working through the problems with my registry to finally be able to
> > install WMP 11 and using it without problems for a couple of weeks, I now get
> > the message "Windows Media Player is not installed properly. Reinstall the
> > Player."
> > I reinstalled and still got the same message.
> > I tried uninstall which rolls back to the previous installed, (for me ver.
> > 9), but it also gave the same message.
> > I uninstalled again (The uninstall still said Windows Media Player 11),
> > reinstalled and get the same.
> > Help!!!!!!!!!!!!!!

 
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Godenjoyer
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Posts: n/a

 
      08-13-2009
The link for the previous problem is
http://www.microsoft.com/windowsxp/e...=en-us&m=1&p=1
As I said, that was a matter of finding and giving permissions to change
things.

"Neil Smith [MVP Digital Media]" wrote:

> On Wed, 12 Aug 2009 16:52:01 -0700, Godenjoyer
> <> wrote:
>
> >After working through the problems with my registry to finally be able to
> >install WMP 11 and using it without problems for a couple of weeks, I now get

>
>
> Is there a reference to these problems in a previous newsgroup post ?
> We don't have a way to know what was changed otherwise...
>
>
> >the message "Windows Media Player is not installed properly. Reinstall the
> >Player."
> >I reinstalled and still got the same message.
> >I tried uninstall which rolls back to the previous installed, (for me ver.
> >9), but it also gave the same message.
> >I uninstalled again (The uninstall still said Windows Media Player 11),
> >reinstalled and get the same.

>
>
> ZachD's site http://www.zachd.com/pss/pss.html has a question about
> this, indicating either system file corruption or just a reboot is
> required : Below http://zachd.com/pss/pss.html#setup11 is
>
>
> ================================================
> Q: How do I solve the error "Windows Media Player is not installed
> properly and must be reinstalled. Do you want to install the Player
> from the Microsoft Web site?"
>
>
> A: On Vista, you should just need to reboot.
> Otherwise, this error specifically means that your machine has had
> an abnormally large number of QFEs installed to it, which can cause
> the system catalog service to stop accepting (registering) further
> Microsoft installs. You should be able to solve this through a
> reinstall of Windows, although running "sfc /scannow" may get you
> working for the short term (? I don't recommend this: it actually
> should be causing significant problems, but some people have said it
> worked for them). Reinstalling WMP will actually likely NOT solve
> this, as the catalogs for WMP will likely not be able to be installed.
> This is not noticeable usually, but WMP actually validates this and
> thus lets you know about this system condition.
>
> ================================================
>
>
>
> ZachD quite often hangs out here, and is the authoritative source to
> help troubleshoot this if you continue to run into issues.
>
> HTH - Cheers, Neil
> ------------------------------------------------
> Digital Media MVP : 2004-2009
> http://mvp.support.microsoft.com/mvpfaqs
>

 
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Godenjoyer
Guest
Posts: n/a

 
      08-15-2009

Still do not get anywhere.
I am using Mozilla Firefox. I do not know if that would affect the results
of the page to update DMR, but it is not available to me.

"Neil Smith [MVP Digital Media]" wrote:

> On Thu, 13 Aug 2009 03:06:30 -0700, Godenjoyer
> <> wrote:
>
> >The registry adjustments were permissions.
> >What I am finding is that I can play everything except Licensed media.

>
> If you close both WMP and all your browser windows, then open a single
> instance of Internet Explorer and go to this page :
>
> http://drmlicense.one.microsoft.com/...en/indivit.asp
>
> Is the button there available to be clicked ? Changing hardware
> (network card, hard disk, CPU etc) in the PC can cause the PC's
> individualisation for DRM licensed media to become invalid.
>
> If you can't click the button or it causes an error, reset your DRM
> system as per the detailed instructions here :
> http://support.microsoft.com/kb/891664
>
>
> >I do not understand the kb307545.

>
>
> That KB refers to windows XP not starting.
> It doesn't sound to be relevant here...
>
>
> >I ran the tool. I am unable to copy the whole file to here.
> >
> >
> >"Andrew E." wrote:
> >
> >> "Registry adjustments"..Youre problem(s) most likely are in the registry...
> >> You might try readjusting the settings you changed,or try kb307545
> >> Also,download & run WMDiag from microsoft..
> >>
> >> "Godenjoyer" wrote:
> >>
> >> > After working through the problems with my registry to finally be able to
> >> > install WMP 11 and using it without problems for a couple of weeks, I now get
> >> > the message "Windows Media Player is not installed properly. Reinstall the
> >> > Player."
> >> > I reinstalled and still got the same message.
> >> > I tried uninstall which rolls back to the previous installed, (for me ver.
> >> > 9), but it also gave the same message.
> >> > I uninstalled again (The uninstall still said Windows Media Player 11),
> >> > reinstalled and get the same.
> >> > Help!!!!!!!!!!!!!!

> ------------------------------------------------
> Digital Media MVP : 2004-2009
> http://mvp.support.microsoft.com/mvpfaqs
>

 
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Panzy
Guest
Posts: n/a

 
      08-15-2009

"Godenjoyer" <> wrote in message
news:E3B770D3-3009-427F-BAD2-...
> Still do not get anywhere.
> I am using Mozilla Firefox. I do not know if that would affect the
> results
> of the page to update DMR, but it is not available to me.

:
When using FireFox, with this link you will have to paste the link
directly into FireFox address bar , here it is again
http://drmlicense.one.microsoft.com/...en/indivit.asp

Important: Clicking on the link will not open it in FF, you have
to paste it into the address bar.

The site is the MS security component upgrade, Once you have
pasted and got access to the site, you will see the upgrade button
but it won't be functional until you permit the installation of an ActiveX,
which I think won't happen with FF, but try it anyway.
If thatv fails, then simply open IE, paste the link into address bar.
allow the activeX, click the "Upgrade" button.


 
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Godenjoyer
Guest
Posts: n/a

 
      08-17-2009
Well I reinstalled the IE and did get an active link, but it also gave me the
same message "Windows Media Player is not installed properly. Reinstall the
Player." so the "Upgrade complete" button never becomes active.

I finally remembered that I reactivated Microsoft Active Sync about the time
that I started having problems.
So I have removed Active Sync, removed WMP 11 and also removed WMP 9 from my
system. I then reinstalled WMP 11 but the same thing. Tonite I tried the IE
thing.
Wish I had money for a Mac.

"Neil Smith [MVP Digital Media]" wrote:

> >Still do not get anywhere.
> >I am using Mozilla Firefox. I do not know if that would affect the results
> >of the page to update DMR, but it is not available to me.

>
> Yes, it would. I think I said :
>
> "If you close both WMP and all your browser windows, then open a
> single instance of Internet Explorer and go to this page :
> http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp"
>
> What happens if you do it using Internet Explorer as I suggested, with
> WMP and all other browser windows closed ?
>
> Cheers - Neil
>
>
> On Fri, 14 Aug 2009 18:22:01 -0700, Godenjoyer
> <> wrote:
>
> >
> >
> >"Neil Smith [MVP Digital Media]" wrote:
> >
> >> On Thu, 13 Aug 2009 03:06:30 -0700, Godenjoyer
> >> <> wrote:
> >>
> >> >The registry adjustments were permissions.
> >> >What I am finding is that I can play everything except Licensed media.
> >>
> >> If you close both WMP and all your browser windows, then open a single
> >> instance of Internet Explorer and go to this page :
> >>
> >> http://drmlicense.one.microsoft.com/...en/indivit.asp
> >>
> >> Is the button there available to be clicked ? Changing hardware
> >> (network card, hard disk, CPU etc) in the PC can cause the PC's
> >> individualisation for DRM licensed media to become invalid.
> >>
> >> If you can't click the button or it causes an error, reset your DRM
> >> system as per the detailed instructions here :
> >> http://support.microsoft.com/kb/891664
> >>
> >>
> >> >I do not understand the kb307545.
> >>
> >>
> >> That KB refers to windows XP not starting.
> >> It doesn't sound to be relevant here...
> >>
> >>
> >> >I ran the tool. I am unable to copy the whole file to here.
> >> >
> >> >
> >> >"Andrew E." wrote:
> >> >
> >> >> "Registry adjustments"..Youre problem(s) most likely are in the registry...
> >> >> You might try readjusting the settings you changed,or try kb307545
> >> >> Also,download & run WMDiag from microsoft..
> >> >>
> >> >> "Godenjoyer" wrote:
> >> >>
> >> >> > After working through the problems with my registry to finally be able to
> >> >> > install WMP 11 and using it without problems for a couple of weeks, I now get
> >> >> > the message "Windows Media Player is not installed properly. Reinstall the
> >> >> > Player."
> >> >> > I reinstalled and still got the same message.
> >> >> > I tried uninstall which rolls back to the previous installed, (for me ver.
> >> >> > 9), but it also gave the same message.
> >> >> > I uninstalled again (The uninstall still said Windows Media Player 11),
> >> >> > reinstalled and get the same.
> >> >> > Help!!!!!!!!!!!!!!
> >> ------------------------------------------------
> >> Digital Media MVP : 2004-2009
> >> http://mvp.support.microsoft.com/mvpfaqs
> >>

> ------------------------------------------------
> Digital Media MVP : 2004-2009
> http://mvp.support.microsoft.com/mvpfaqs
>

 
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zachd [MSFT]
Guest
Posts: n/a

 
      08-18-2009

You do not need to update DRM here.

Your system is corrupt by the mechanism WMP is testing with. The previous
page of mine that Neil correctly pointed you to is the ONLY thing you wanted
to look. Everything else is just distracting you.

What happens when you followed the step I suggested?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Godenjoyer" <> wrote in message
news:E3B770D3-3009-427F-BAD2-...
> Still do not get anywhere.
> I am using Mozilla Firefox. I do not know if that would affect the
> results
> of the page to update DMR, but it is not available to me.
>
> "Neil Smith [MVP Digital Media]" wrote:
>
>> On Thu, 13 Aug 2009 03:06:30 -0700, Godenjoyer
>> <> wrote:
>>
>> >The registry adjustments were permissions.
>> >What I am finding is that I can play everything except Licensed media.

>>
>> If you close both WMP and all your browser windows, then open a single
>> instance of Internet Explorer and go to this page :
>>
>> http://drmlicense.one.microsoft.com/...en/indivit.asp
>>
>> Is the button there available to be clicked ? Changing hardware
>> (network card, hard disk, CPU etc) in the PC can cause the PC's
>> individualisation for DRM licensed media to become invalid.
>>
>> If you can't click the button or it causes an error, reset your DRM
>> system as per the detailed instructions here :
>> http://support.microsoft.com/kb/891664
>>
>>
>> >I do not understand the kb307545.

>>
>>
>> That KB refers to windows XP not starting.
>> It doesn't sound to be relevant here...
>>
>>
>> >I ran the tool. I am unable to copy the whole file to here.
>> >
>> >
>> >"Andrew E." wrote:
>> >
>> >> "Registry adjustments"..Youre problem(s) most likely are in the
>> >> registry...
>> >> You might try readjusting the settings you changed,or try kb307545
>> >> Also,download & run WMDiag from microsoft..
>> >>
>> >> "Godenjoyer" wrote:
>> >>
>> >> > After working through the problems with my registry to finally be
>> >> > able to
>> >> > install WMP 11 and using it without problems for a couple of weeks,
>> >> > I now get
>> >> > the message "Windows Media Player is not installed properly.
>> >> > Reinstall the
>> >> > Player."
>> >> > I reinstalled and still got the same message.
>> >> > I tried uninstall which rolls back to the previous installed, (for
>> >> > me ver.
>> >> > 9), but it also gave the same message.
>> >> > I uninstalled again (The uninstall still said Windows Media Player
>> >> > 11),
>> >> > reinstalled and get the same.
>> >> > Help!!!!!!!!!!!!!!

>> ------------------------------------------------
>> Digital Media MVP : 2004-2009
>> http://mvp.support.microsoft.com/mvpfaqs
>>



 
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Godenjoyer
Guest
Posts: n/a

 
      08-22-2009

Thank you for your input.
I understand that since I have Win XP, "You should be able to solve this
through a reinstall of Windows" is what you refer to.


"zachd [MSFT]" wrote:

>
> You do not need to update DRM here.
>
> Your system is corrupt by the mechanism WMP is testing with. The previous
> page of mine that Neil correctly pointed you to is the ONLY thing you wanted
> to look. Everything else is just distracting you.
>
> What happens when you followed the step I suggested?
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "Godenjoyer" <> wrote in message
> news:E3B770D3-3009-427F-BAD2-...
> > Still do not get anywhere.
> > I am using Mozilla Firefox. I do not know if that would affect the
> > results
> > of the page to update DMR, but it is not available to me.
> >
> > "Neil Smith [MVP Digital Media]" wrote:
> >
> >> On Thu, 13 Aug 2009 03:06:30 -0700, Godenjoyer
> >> <> wrote:
> >>
> >> >The registry adjustments were permissions.
> >> >What I am finding is that I can play everything except Licensed media.
> >>
> >> If you close both WMP and all your browser windows, then open a single
> >> instance of Internet Explorer and go to this page :
> >>
> >> http://drmlicense.one.microsoft.com/...en/indivit.asp
> >>
> >> Is the button there available to be clicked ? Changing hardware
> >> (network card, hard disk, CPU etc) in the PC can cause the PC's
> >> individualisation for DRM licensed media to become invalid.
> >>
> >> If you can't click the button or it causes an error, reset your DRM
> >> system as per the detailed instructions here :
> >> http://support.microsoft.com/kb/891664
> >>
> >>
> >> >I do not understand the kb307545.
> >>
> >>
> >> That KB refers to windows XP not starting.
> >> It doesn't sound to be relevant here...
> >>
> >>
> >> >I ran the tool. I am unable to copy the whole file to here.
> >> >
> >> >
> >> >"Andrew E." wrote:
> >> >
> >> >> "Registry adjustments"..Youre problem(s) most likely are in the
> >> >> registry...
> >> >> You might try readjusting the settings you changed,or try kb307545
> >> >> Also,download & run WMDiag from microsoft..
> >> >>
> >> >> "Godenjoyer" wrote:
> >> >>
> >> >> > After working through the problems with my registry to finally be
> >> >> > able to
> >> >> > install WMP 11 and using it without problems for a couple of weeks,
> >> >> > I now get
> >> >> > the message "Windows Media Player is not installed properly.
> >> >> > Reinstall the
> >> >> > Player."
> >> >> > I reinstalled and still got the same message.
> >> >> > I tried uninstall which rolls back to the previous installed, (for
> >> >> > me ver.
> >> >> > 9), but it also gave the same message.
> >> >> > I uninstalled again (The uninstall still said Windows Media Player
> >> >> > 11),
> >> >> > reinstalled and get the same.
> >> >> > Help!!!!!!!!!!!!!!
> >> ------------------------------------------------
> >> Digital Media MVP : 2004-2009
> >> http://mvp.support.microsoft.com/mvpfaqs
> >>

>
>
>

 
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zachd [MSFT]
Guest
Posts: n/a

 
      08-24-2009

I'd run "sfc /scannow" first myself. =)

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Godenjoyer" <> wrote in message
news:76348498-4D98-4907-B62A-...
>
> Thank you for your input.
> I understand that since I have Win XP, "You should be able to solve this
> through a reinstall of Windows" is what you refer to.
>
>
> "zachd [MSFT]" wrote:
>
>>
>> You do not need to update DRM here.
>>
>> Your system is corrupt by the mechanism WMP is testing with. The
>> previous
>> page of mine that Neil correctly pointed you to is the ONLY thing you
>> wanted
>> to look. Everything else is just distracting you.
>>
>> What happens when you followed the step I suggested?
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>> "Godenjoyer" <> wrote in message
>> news:E3B770D3-3009-427F-BAD2-...
>> > Still do not get anywhere.
>> > I am using Mozilla Firefox. I do not know if that would affect the
>> > results
>> > of the page to update DMR, but it is not available to me.
>> >
>> > "Neil Smith [MVP Digital Media]" wrote:
>> >
>> >> On Thu, 13 Aug 2009 03:06:30 -0700, Godenjoyer
>> >> <> wrote:
>> >>
>> >> >The registry adjustments were permissions.
>> >> >What I am finding is that I can play everything except Licensed
>> >> >media.
>> >>
>> >> If you close both WMP and all your browser windows, then open a single
>> >> instance of Internet Explorer and go to this page :
>> >>
>> >> http://drmlicense.one.microsoft.com/...en/indivit.asp
>> >>
>> >> Is the button there available to be clicked ? Changing hardware
>> >> (network card, hard disk, CPU etc) in the PC can cause the PC's
>> >> individualisation for DRM licensed media to become invalid.
>> >>
>> >> If you can't click the button or it causes an error, reset your DRM
>> >> system as per the detailed instructions here :
>> >> http://support.microsoft.com/kb/891664
>> >>
>> >>
>> >> >I do not understand the kb307545.
>> >>
>> >>
>> >> That KB refers to windows XP not starting.
>> >> It doesn't sound to be relevant here...
>> >>
>> >>
>> >> >I ran the tool. I am unable to copy the whole file to here.
>> >> >
>> >> >
>> >> >"Andrew E." wrote:
>> >> >
>> >> >> "Registry adjustments"..Youre problem(s) most likely are in the
>> >> >> registry...
>> >> >> You might try readjusting the settings you changed,or try
>> >> >> kb307545
>> >> >> Also,download & run WMDiag from microsoft..
>> >> >>
>> >> >> "Godenjoyer" wrote:
>> >> >>
>> >> >> > After working through the problems with my registry to finally be
>> >> >> > able to
>> >> >> > install WMP 11 and using it without problems for a couple of
>> >> >> > weeks,
>> >> >> > I now get
>> >> >> > the message "Windows Media Player is not installed properly.
>> >> >> > Reinstall the
>> >> >> > Player."
>> >> >> > I reinstalled and still got the same message.
>> >> >> > I tried uninstall which rolls back to the previous installed,
>> >> >> > (for
>> >> >> > me ver.
>> >> >> > 9), but it also gave the same message.
>> >> >> > I uninstalled again (The uninstall still said Windows Media
>> >> >> > Player
>> >> >> > 11),
>> >> >> > reinstalled and get the same.
>> >> >> > Help!!!!!!!!!!!!!!
>> >> ------------------------------------------------
>> >> Digital Media MVP : 2004-2009
>> >> http://mvp.support.microsoft.com/mvpfaqs
>> >>

>>
>>
>>



 
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