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Windows Media Player 11 will not work.

 
 
alison
Guest
Posts: n/a

 
      02-06-2008
I have Windows Vista 32bit Home Premium (hate it!). When I try to open
Windows Media Player I get the error msg "The file wmploc.dll has a version
number of 11.0.6000.6344 where 11.0.6000.6324 was expected.

Windows Media Player is not installed properly and must be reinstalled.

Do you want to install the Player from the Microsoft Web Site."

I click "Yes" choose the download, and the download starts, shortly after
the installation starts...and then stops with the following error msg:

"There is a more recent version of WMP (11.0.6000.6344) already installed on
your computer. It is not possible to ue an older installation package
(11.0.5721.5146) to install files or to repair your current version"

I have tried everything from renaming the wmploc.dll file to
wmploc.bak...nope. I uninstalled, then reinstalled, then uninstalled update
KB941651 but still nothing. I'm at a loss...can anyone help?
 
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Cal Bear '66
Guest
Posts: n/a

 
      02-06-2008
From zachd (a Microsoft employee):


If you reboot and this still happens, please run:
unregmp2.exe /UpdateWMPVersion
from a cmd.exe prompt opened as an Administrator. (It will only work if you
open cmd.exe as an administrator.)

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"layceedee" <> wrote in message
news:CD68F013-1BC6-46D7-A8B3-...
> So, all of a sudden my media player is not working. When I try to open it,
> I
> get the following message:
> The file wmploc.dll has a version number of 11.0.6000.6344 where
> 11.0.6000.6336 was expected. Windows Media Player is not installed
> properly
> and must be reinstalled.
>
> Well, it won't let me reinstall it because apparently the version on the
> website is older than the one on my computer. What the hell do I do? Help
> would be greatly appreciated!!!!!!
> --
> layceedee



I Bleed Blue and Gold
GO BEARS!


"alison" <> wrote in message
news:599A48D8-737C-468E-B89B-...
>I have Windows Vista 32bit Home Premium (hate it!). When I try to open
> Windows Media Player I get the error msg "The file wmploc.dll has a version
> number of 11.0.6000.6344 where 11.0.6000.6324 was expected.
>
> Windows Media Player is not installed properly and must be reinstalled.
>
> Do you want to install the Player from the Microsoft Web Site."
>
> I click "Yes" choose the download, and the download starts, shortly after
> the installation starts...and then stops with the following error msg:
>
> "There is a more recent version of WMP (11.0.6000.6344) already installed on
> your computer. It is not possible to ue an older installation package
> (11.0.5721.5146) to install files or to repair your current version"
>
> I have tried everything from renaming the wmploc.dll file to
> wmploc.bak...nope. I uninstalled, then reinstalled, then uninstalled update
> KB941651 but still nothing. I'm at a loss...can anyone help?



 
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cheen
Guest
Posts: n/a

 
      02-06-2008
you can do 2 things

1) Do a system restore to a time when WMP was working correctly
2) Get rid of vista and all its problems and using anything else but vista
(This is the best option of the 3)

NOTE: They changed Vista so you cannot do a repair install like it was
possible in XP
(just another stupid thing of millions in vista). See details here:
http://vistasupport.mvps.org/windows...ir_options.htm




"alison" <> wrote in message
news:599A48D8-737C-468E-B89B-...
>I have Windows Vista 32bit Home Premium (hate it!). When I try to open
> Windows Media Player I get the error msg "The file wmploc.dll has a
> version
> number of 11.0.6000.6344 where 11.0.6000.6324 was expected.
>
> Windows Media Player is not installed properly and must be reinstalled.
>
> Do you want to install the Player from the Microsoft Web Site."
>
> I click "Yes" choose the download, and the download starts, shortly after
> the installation starts...and then stops with the following error msg:
>
> "There is a more recent version of WMP (11.0.6000.6344) already installed
> on
> your computer. It is not possible to ue an older installation package
> (11.0.5721.5146) to install files or to repair your current version"
>
> I have tried everything from renaming the wmploc.dll file to
> wmploc.bak...nope. I uninstalled, then reinstalled, then uninstalled
> update
> KB941651 but still nothing. I'm at a loss...can anyone help?



 
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Michael O
Guest
Posts: n/a

 
      02-07-2008
Put your Vista cd in and run sfc. You can either run sfc /scannow or sfc
/scanfile open a command prompt and type sfc /? to see your options.

"alison" <> wrote in message
news:599A48D8-737C-468E-B89B-...
> I have Windows Vista 32bit Home Premium (hate it!). When I try to open
> Windows Media Player I get the error msg "The file wmploc.dll has a
> version
> number of 11.0.6000.6344 where 11.0.6000.6324 was expected.
>
> Windows Media Player is not installed properly and must be reinstalled.
>
> Do you want to install the Player from the Microsoft Web Site."
>
> I click "Yes" choose the download, and the download starts, shortly after
> the installation starts...and then stops with the following error msg:
>
> "There is a more recent version of WMP (11.0.6000.6344) already installed
> on
> your computer. It is not possible to ue an older installation package
> (11.0.5721.5146) to install files or to repair your current version"
>
> I have tried everything from renaming the wmploc.dll file to
> wmploc.bak...nope. I uninstalled, then reinstalled, then uninstalled
> update
> KB941651 but still nothing. I'm at a loss...can anyone help?


 
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alison
Guest
Posts: n/a

 
      02-07-2008
Hi Cal Bear, Thanks for this but unfortunately I tried this already without
any success I actually went to Zach's website
http://zachd.com/pss/pss.html and followed his directions to not avail also...

Hi Cheen, Unfortunately I don't know of a time to go back and do a
restore...but I liked the "get rid of Vista part"...it brings me back to the
"ME" days...and I thought I blocked those out!!!

I guess I'll just have to wait for microsoft to come out with a fix...

"Cal Bear '66" wrote:

> From zachd (a Microsoft employee):
>
>
> If you reboot and this still happens, please run:
> unregmp2.exe /UpdateWMPVersion
> from a cmd.exe prompt opened as an Administrator. (It will only work if you
> open cmd.exe as an administrator.)
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "layceedee" <> wrote in message
> news:CD68F013-1BC6-46D7-A8B3-...
> > So, all of a sudden my media player is not working. When I try to open it,
> > I
> > get the following message:
> > The file wmploc.dll has a version number of 11.0.6000.6344 where
> > 11.0.6000.6336 was expected. Windows Media Player is not installed
> > properly
> > and must be reinstalled.
> >
> > Well, it won't let me reinstall it because apparently the version on the
> > website is older than the one on my computer. What the hell do I do? Help
> > would be greatly appreciated!!!!!!
> > --
> > layceedee

>
>
> I Bleed Blue and Gold
> GO BEARS!
>
>
> "alison" <> wrote in message
> news:599A48D8-737C-468E-B89B-...
> >I have Windows Vista 32bit Home Premium (hate it!). When I try to open
> > Windows Media Player I get the error msg "The file wmploc.dll has a version
> > number of 11.0.6000.6344 where 11.0.6000.6324 was expected.
> >
> > Windows Media Player is not installed properly and must be reinstalled.
> >
> > Do you want to install the Player from the Microsoft Web Site."
> >
> > I click "Yes" choose the download, and the download starts, shortly after
> > the installation starts...and then stops with the following error msg:
> >
> > "There is a more recent version of WMP (11.0.6000.6344) already installed on
> > your computer. It is not possible to ue an older installation package
> > (11.0.5721.5146) to install files or to repair your current version"
> >
> > I have tried everything from renaming the wmploc.dll file to
> > wmploc.bak...nope. I uninstalled, then reinstalled, then uninstalled update
> > KB941651 but still nothing. I'm at a loss...can anyone help?

>
>

 
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alison
Guest
Posts: n/a

 
      02-07-2008
Hi Mike,

I did this earlier also (as administrator)...but no go. Although I didn't
run SFC with the Vista disc in the computer because we are moving soon and
it's packed somehwere in one of the many boxes!

The scan (using sfc /scannow) stopped at 3% with the msg "Windows Resource
Protection could not perform the requested operation."

Thanks for trying though!!!

"Michael O" wrote:

> Put your Vista cd in and run sfc. You can either run sfc /scannow or sfc
> /scanfile open a command prompt and type sfc /? to see your options.
>
> "alison" <> wrote in message
> news:599A48D8-737C-468E-B89B-...
> > I have Windows Vista 32bit Home Premium (hate it!). When I try to open
> > Windows Media Player I get the error msg "The file wmploc.dll has a
> > version
> > number of 11.0.6000.6344 where 11.0.6000.6324 was expected.
> >
> > Windows Media Player is not installed properly and must be reinstalled.
> >
> > Do you want to install the Player from the Microsoft Web Site."
> >
> > I click "Yes" choose the download, and the download starts, shortly after
> > the installation starts...and then stops with the following error msg:
> >
> > "There is a more recent version of WMP (11.0.6000.6344) already installed
> > on
> > your computer. It is not possible to ue an older installation package
> > (11.0.5721.5146) to install files or to repair your current version"
> >
> > I have tried everything from renaming the wmploc.dll file to
> > wmploc.bak...nope. I uninstalled, then reinstalled, then uninstalled
> > update
> > KB941651 but still nothing. I'm at a loss...can anyone help?

>

 
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Cal Bear '66
Guest
Posts: n/a

 
      02-07-2008
You did run it from an "elevated" command prompt?

Type cmd in the Start Search box above the Start Orb, and when cmd.exe appears
at the top of the Start Menu right click on it and select "Run as
Administrator"?

Then type - unregmp2.exe /UpdateWMPVersion - in the Command window and
reboot?


I Bleed Blue and Gold
GO BEARS!


"alison" <> wrote in message
news:3356B210-B17D-4DB4-BB07-...
> Hi Cal Bear, Thanks for this but unfortunately I tried this already without
> any success I actually went to Zach's website
> http://zachd.com/pss/pss.html and followed his directions to not avail also...
>
> Hi Cheen, Unfortunately I don't know of a time to go back and do a
> restore...but I liked the "get rid of Vista part"...it brings me back to the
> "ME" days...and I thought I blocked those out!!!
>
> I guess I'll just have to wait for microsoft to come out with a fix...
>
> "Cal Bear '66" wrote:
>
>> From zachd (a Microsoft employee):
>>
>>
>> If you reboot and this still happens, please run:
>> unregmp2.exe /UpdateWMPVersion
>> from a cmd.exe prompt opened as an Administrator. (It will only work if you
>> open cmd.exe as an administrator.)
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no rights.
>> --
>>
>> "layceedee" <> wrote in message
>> news:CD68F013-1BC6-46D7-A8B3-...
>> > So, all of a sudden my media player is not working. When I try to open it,
>> > I
>> > get the following message:
>> > The file wmploc.dll has a version number of 11.0.6000.6344 where
>> > 11.0.6000.6336 was expected. Windows Media Player is not installed
>> > properly
>> > and must be reinstalled.
>> >
>> > Well, it won't let me reinstall it because apparently the version on the
>> > website is older than the one on my computer. What the hell do I do? Help
>> > would be greatly appreciated!!!!!!
>> > --
>> > layceedee

>>
>>
>> I Bleed Blue and Gold
>> GO BEARS!
>>
>>
>> "alison" <> wrote in message
>> news:599A48D8-737C-468E-B89B-...
>> >I have Windows Vista 32bit Home Premium (hate it!). When I try to open
>> > Windows Media Player I get the error msg "The file wmploc.dll has a version
>> > number of 11.0.6000.6344 where 11.0.6000.6324 was expected.
>> >
>> > Windows Media Player is not installed properly and must be reinstalled.
>> >
>> > Do you want to install the Player from the Microsoft Web Site."
>> >
>> > I click "Yes" choose the download, and the download starts, shortly after
>> > the installation starts...and then stops with the following error msg:
>> >
>> > "There is a more recent version of WMP (11.0.6000.6344) already installed
>> > on
>> > your computer. It is not possible to ue an older installation package
>> > (11.0.5721.5146) to install files or to repair your current version"
>> >
>> > I have tried everything from renaming the wmploc.dll file to
>> > wmploc.bak...nope. I uninstalled, then reinstalled, then uninstalled
>> > update
>> > KB941651 but still nothing. I'm at a loss...can anyone help?

>>
>>



 
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cheen
Guest
Posts: n/a

 
      02-07-2008
do a system restore to a date very far back, see if it works then, you can
always "undo the last restoration"


"alison" <> wrote in message
news:3BC7B89E-1B65-48A8-80C6-...
> Hi Mike,
>
> I did this earlier also (as administrator)...but no go. Although I didn't
> run SFC with the Vista disc in the computer because we are moving soon and
> it's packed somehwere in one of the many boxes!
>
> The scan (using sfc /scannow) stopped at 3% with the msg "Windows Resource
> Protection could not perform the requested operation."
>
> Thanks for trying though!!!
>
> "Michael O" wrote:
>
>> Put your Vista cd in and run sfc. You can either run sfc /scannow or sfc
>> /scanfile open a command prompt and type sfc /? to see your options.
>>
>> "alison" <> wrote in message
>> news:599A48D8-737C-468E-B89B-...
>> > I have Windows Vista 32bit Home Premium (hate it!). When I try to open
>> > Windows Media Player I get the error msg "The file wmploc.dll has a
>> > version
>> > number of 11.0.6000.6344 where 11.0.6000.6324 was expected.
>> >
>> > Windows Media Player is not installed properly and must be reinstalled.
>> >
>> > Do you want to install the Player from the Microsoft Web Site."
>> >
>> > I click "Yes" choose the download, and the download starts, shortly
>> > after
>> > the installation starts...and then stops with the following error msg:
>> >
>> > "There is a more recent version of WMP (11.0.6000.6344) already
>> > installed
>> > on
>> > your computer. It is not possible to ue an older installation package
>> > (11.0.5721.5146) to install files or to repair your current version"
>> >
>> > I have tried everything from renaming the wmploc.dll file to
>> > wmploc.bak...nope. I uninstalled, then reinstalled, then uninstalled
>> > update
>> > KB941651 but still nothing. I'm at a loss...can anyone help?

>>



 
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zachd [MSFT]
Guest
Posts: n/a

 
      02-07-2008

What he said. If that doesn't work, if you have a MSN Messenger account,
hit me up at zachdms at hotmail dotty com tomorrow (remind me who you are,
of course) and request remote assistance. The unregmp2 fix is the correct
fix, but I have a brute-force back-up method.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Cal Bear '66" <> wrote in message
news:21094CD6-4805-4390-84E8-...
> You did run it from an "elevated" command prompt?
>
> Type cmd in the Start Search box above the Start Orb, and when cmd.exe
> appears at the top of the Start Menu right click on it and select "Run as
> Administrator"?
>
> Then type - unregmp2.exe /UpdateWMPVersion - in the Command window
> and reboot?
>
>
> I Bleed Blue and Gold
> GO BEARS!
>
>
> "alison" <> wrote in message
> news:3356B210-B17D-4DB4-BB07-...
>> Hi Cal Bear, Thanks for this but unfortunately I tried this already
>> without
>> any success I actually went to Zach's website
>> http://zachd.com/pss/pss.html and followed his directions to not avail
>> also...
>>
>> Hi Cheen, Unfortunately I don't know of a time to go back and do a
>> restore...but I liked the "get rid of Vista part"...it brings me back to
>> the
>> "ME" days...and I thought I blocked those out!!!
>>
>> I guess I'll just have to wait for microsoft to come out with a fix...
>>
>> "Cal Bear '66" wrote:
>>
>>> From zachd (a Microsoft employee):
>>>
>>>
>>> If you reboot and this still happens, please run:
>>> unregmp2.exe /UpdateWMPVersion
>>> from a cmd.exe prompt opened as an Administrator. (It will only work if
>>> you
>>> open cmd.exe as an administrator.)
>>>
>>> --
>>> Speaking for myself only.
>>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>>> This posting is provided "AS IS" with no warranties, and confers no
>>> rights.
>>> --
>>>
>>> "layceedee" <> wrote in message
>>> news:CD68F013-1BC6-46D7-A8B3-...
>>> > So, all of a sudden my media player is not working. When I try to open
>>> > it,
>>> > I
>>> > get the following message:
>>> > The file wmploc.dll has a version number of 11.0.6000.6344 where
>>> > 11.0.6000.6336 was expected. Windows Media Player is not installed
>>> > properly
>>> > and must be reinstalled.
>>> >
>>> > Well, it won't let me reinstall it because apparently the version on
>>> > the
>>> > website is older than the one on my computer. What the hell do I do?
>>> > Help
>>> > would be greatly appreciated!!!!!!
>>> > --
>>> > layceedee
>>>
>>>
>>> I Bleed Blue and Gold
>>> GO BEARS!
>>>
>>>
>>> "alison" <> wrote in message
>>> news:599A48D8-737C-468E-B89B-...
>>> >I have Windows Vista 32bit Home Premium (hate it!). When I try to open
>>> > Windows Media Player I get the error msg "The file wmploc.dll has a
>>> > version
>>> > number of 11.0.6000.6344 where 11.0.6000.6324 was expected.
>>> >
>>> > Windows Media Player is not installed properly and must be
>>> > reinstalled.
>>> >
>>> > Do you want to install the Player from the Microsoft Web Site."
>>> >
>>> > I click "Yes" choose the download, and the download starts, shortly
>>> > after
>>> > the installation starts...and then stops with the following error msg:
>>> >
>>> > "There is a more recent version of WMP (11.0.6000.6344) already
>>> > installed on
>>> > your computer. It is not possible to ue an older installation package
>>> > (11.0.5721.5146) to install files or to repair your current version"
>>> >
>>> > I have tried everything from renaming the wmploc.dll file to
>>> > wmploc.bak...nope. I uninstalled, then reinstalled, then uninstalled
>>> > update
>>> > KB941651 but still nothing. I'm at a loss...can anyone help?
>>>
>>>

>
>



 
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Michael O
Guest
Posts: n/a

 
      02-08-2008
Oh, not the WRP error, that's a tough one, no clear resolution for that (I'm
sure you've researched it). I assume you've tried safe mode too. Here's a
thought, perhaps SP1 will cure your ills...

"alison" <> wrote in message
news:3BC7B89E-1B65-48A8-80C6-...
> Hi Mike,
>
> I did this earlier also (as administrator)...but no go. Although I didn't
> run SFC with the Vista disc in the computer because we are moving soon and
> it's packed somehwere in one of the many boxes!
>
> The scan (using sfc /scannow) stopped at 3% with the msg "Windows Resource
> Protection could not perform the requested operation."
>
> Thanks for trying though!!!
>
> "Michael O" wrote:
>
>> Put your Vista cd in and run sfc. You can either run sfc /scannow or sfc
>> /scanfile open a command prompt and type sfc /? to see your options.
>>
>> "alison" <> wrote in message
>> news:599A48D8-737C-468E-B89B-...
>> > I have Windows Vista 32bit Home Premium (hate it!). When I try to open
>> > Windows Media Player I get the error msg "The file wmploc.dll has a
>> > version
>> > number of 11.0.6000.6344 where 11.0.6000.6324 was expected.
>> >
>> > Windows Media Player is not installed properly and must be reinstalled.
>> >
>> > Do you want to install the Player from the Microsoft Web Site."
>> >
>> > I click "Yes" choose the download, and the download starts, shortly
>> > after
>> > the installation starts...and then stops with the following error msg:
>> >
>> > "There is a more recent version of WMP (11.0.6000.6344) already
>> > installed
>> > on
>> > your computer. It is not possible to ue an older installation package
>> > (11.0.5721.5146) to install files or to repair your current version"
>> >
>> > I have tried everything from renaming the wmploc.dll file to
>> > wmploc.bak...nope. I uninstalled, then reinstalled, then uninstalled
>> > update
>> > KB941651 but still nothing. I'm at a loss...can anyone help?

>>



 
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