Windows Media Player & Center

I have a Gateway ML6703 notebook. Recently I put a dvd in to play and media
center says that I haven't loaded one. I have and I can feel it loading but
it is not recognized as having been loaded. It does the same thing for a cd.
I went on line with Gateway and two of their techs took control of my
computer for a long time, and finally told me to send it back and they would
fix it. I was wondering if there was something wrong with the installation
of Windows Vista Premium that I could try to fix at home. It will take about
a month for them to fix the notebook and I can't be without it for that long.
Not only that but I have important info in my laptop I don't want anyone
else to see and I don't want strangers looking into this....if they can
control my pc through the internet, I'm sure they can crack my passwords to
certain information I have and I don't want to take the chance.
Anyone have any suggestions?
Thanks.....

I am sure Gateway won't steal your information, if they do, you can file a
lawsuit. But they are the OEM and I am sure they are aware of the
intricacies of their systems and they might be seeing this same issue from
other customers. So I would take advantage of warranty and get it fixed
while you can. What I would do is create another account called Gateway and
set my files to be kept private which Vista automatically does.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"Saratb" <> wrote in message
newsB639209-3189-4E2C-BD2A-...
>I have a Gateway ML6703 notebook. Recently I put a dvd in to play and
>media
> center says that I haven't loaded one. I have and I can feel it loading
> but
> it is not recognized as having been loaded. It does the same thing for a
> cd.
> I went on line with Gateway and two of their techs took control of my
> computer for a long time, and finally told me to send it back and they
> would
> fix it. I was wondering if there was something wrong with the
> installation
> of Windows Vista Premium that I could try to fix at home. It will take
> about
> a month for them to fix the notebook and I can't be without it for that
> long.
> Not only that but I have important info in my laptop I don't want anyone
> else to see and I don't want strangers looking into this....if they can
> control my pc through the internet, I'm sure they can crack my passwords
> to
> certain information I have and I don't want to take the chance.
> Anyone have any suggestions?
> Thanks.....

"Andre Da Costa[ActiveWin]" wrote:

> I am sure Gateway won't steal your information, if they do, you can file a
> lawsuit. But they are the OEM and I am sure they are aware of the
> intricacies of their systems and they might be seeing this same issue from
> other customers. So I would take advantage of warranty and get it fixed
> while you can. What I would do is create another account called Gateway and
> set my files to be kept private which Vista automatically does.
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> "Saratb" <> wrote in message
> newsB639209-3189-4E2C-BD2A-...
> >I have a Gateway ML6703 notebook. Recently I put a dvd in to play and
> >media
> > center says that I haven't loaded one. I have and I can feel it loading
> > but
> > it is not recognized as having been loaded. It does the same thing for a
> > cd.
> > I went on line with Gateway and two of their techs took control of my
> > computer for a long time, and finally told me to send it back and they
> > would
> > fix it. I was wondering if there was something wrong with the
> > installation
> > of Windows Vista Premium that I could try to fix at home. It will take
> > about
> > a month for them to fix the notebook and I can't be without it for that
> > long.
> > Not only that but I have important info in my laptop I don't want anyone
> > else to see and I don't want strangers looking into this....if they can
> > control my pc through the internet, I'm sure they can crack my passwords
> > to
> > certain information I have and I don't want to take the chance.
> > Anyone have any suggestions?
> > Thanks.....
>
I thank you for the quick response, I am inclined to take your advise. I
forgot to mention another reason why I am a little leary of sending my
notebook off. After they took control of my notebook, my touch pad stopped
working occasionally and Windows sent me a message stating that the cause was
unknown, but they shut me down automatically until they came up with a
solution. This started happening the day after my experience with Gateway.
>
> I couldn't help but feel like there was a connection to this error and Gateway.
I had not thought of the new Gateway account and I thank you for that info!