WINDOWS MEDIA PLAYER CRASHES ON STARTUP

Hi
I need help with WMP in VISTA!
It has been working fine,then all of a sudden it has been crashing on start
up.

It has been working with all my firewalls AND Roxio Creator 10.

Here is the error codes...Please Help!

THANKS ED


Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6000.6344
Application Timestamp: 46e5f12e
Fault Module Name: Indiv01.key
Fault Module Version: 11.0.6000.7000
Fault Module Timestamp: 46df5cdb
Exception Code: c0000005
Exception Offset: 000bed99
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 2625
Additional Information 2: 5aff434a35c5abb73044adce0566390e
Additional Information 3: dd6a
Additional Information 4: 566e3eba29dbbf376e58eff38f1f2de6

Extra information about the problem
Bucket ID: 582607141

Did you upgrade the processor on this machine... ?

If you reset the DRM license store per--
http://support.microsoft.com/kb/891664/en-us
does that fix this up?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"EDDIE" <> wrote in message
news:C0D05418-5B18-445F-80CE-...
> Hi
> I need help with WMP in VISTA!
> It has been working fine,then all of a sudden it has been crashing on
> start
> up.
>
> It has been working with all my firewalls AND Roxio Creator 10.
>
> Here is the error codes...Please Help!
>
> THANKS ED
>
>
> Problem Event Name: APPCRASH
> Application Name: wmplayer.exe
> Application Version: 11.0.6000.6344
> Application Timestamp: 46e5f12e
> Fault Module Name: Indiv01.key
> Fault Module Version: 11.0.6000.7000
> Fault Module Timestamp: 46df5cdb
> Exception Code: c0000005
> Exception Offset: 000bed99
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 1033
> Additional Information 1: 2625
> Additional Information 2: 5aff434a35c5abb73044adce0566390e
> Additional Information 3: dd6a
> Additional Information 4: 566e3eba29dbbf376e58eff38f1f2de6
>
> Extra information about the problem
> Bucket ID: 582607141
>
>
>

The motherboard and graphic cards were replaced by the Dell service call.

The Cpu is still the orginal. The problem was corrected by your advise and
also

installing the Creative SoundBlaster Vista drivers. So far so good.

Thanks,

EDWARD B. SPERLING


"zachd [MSFT]" wrote:

>
> Did you upgrade the processor on this machine... ?
>
> If you reset the DRM license store per--
> http://support.microsoft.com/kb/891664/en-us
> does that fix this up?
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "EDDIE" <> wrote in message
> news:C0D05418-5B18-445F-80CE-...
> > Hi
> > I need help with WMP in VISTA!
> > It has been working fine,then all of a sudden it has been crashing on
> > start
> > up.
> >
> > It has been working with all my firewalls AND Roxio Creator 10.
> >
> > Here is the error codes...Please Help!
> >
> > THANKS ED
> >
> >
> > Problem Event Name: APPCRASH
> > Application Name: wmplayer.exe
> > Application Version: 11.0.6000.6344
> > Application Timestamp: 46e5f12e
> > Fault Module Name: Indiv01.key
> > Fault Module Version: 11.0.6000.7000
> > Fault Module Timestamp: 46df5cdb
> > Exception Code: c0000005
> > Exception Offset: 000bed99
> > OS Version: 6.0.6000.2.0.0.256.1
> > Locale ID: 1033
> > Additional Information 1: 2625
> > Additional Information 2: 5aff434a35c5abb73044adce0566390e
> > Additional Information 3: dd6a
> > Additional Information 4: 566e3eba29dbbf376e58eff38f1f2de6
> >
> > Extra information about the problem
> > Bucket ID: 582607141
> >
> >
> >
>
>
>

Oh, sweet baby jesus, thank you for leading me to this article. I
totally glad that I'm up till 4am in the morning and getting this
figured out but I sure would have liked to have found this 8 hours
ago!!!

FYI - (a year and a half later than the original post) The fix listed
by zachd (http://support.microsoft.com/kb/891664/en-us) fixed more than
my media player problems. I was also have problems loading music into
winamp and winamp would constantly crash on me. I REALLY hope that his
post will help someone else out if they are having the same problem.

So you all know, I followed the directions and just did steps 3 and 4
on the article listed above and it fixed everything even without a
reboot (chuckle at MS)! Also, incase you are reading this post, I
didn't get any of the errors described in the support article. Media
Player and Winap would just say "...encountered a problem and must shut
down". So even if you don't see your exact error message, you'll
probably still be good.

Best of luck and I really hope this helps someone out because it drove
me frickin' insane...


--
fishercraigj