Are you sure that you're going through the full Find Album Info wizard,
clicking Finish at the last step?
This could be caused by a corrupted library, follow the instructions at
http://zachd.com/pss/pss.html#medialibrary to rebuild it. Note that
rebuilding the library will make you lose all play counts, and possibly
ratings too.
Regards
--
Tim De Baets
http://www.bm-productions.tk
Dawn wrote:
> When i put a Cd into my drive, WMP (version 11) doesn't know any info. So i
> select find album info. it does find it but refuses to put it as the album
> info, instead it continues to be unknown album, artist, genre, year, track
> 1...i can manually enter all of the information, but this is tedious. it
> used to just find the info and have it there for me when i put a cd in my
> drive. i have chaged security and privacy settings to no avail. i'm at my
> wits end with this. i buy a cd and put it in and nothing for wmp album info.
> it does, however, always pop up on my itunes drive. i have an ipod and a
> computer and i like to listen to my music on both. please, please, please,
> help! what am i doing wrong? wmp is completely updated, so it can't be
> that. is there a patch? thanks for any suggestions.